Center For Animal Referral Services: Cohen Robert D DVM

★★★★★
  • 2010 Cabot Blvd W # D

    Langhorne, PA 19047

    Map & Directions
  • 215-750-2774

About Center For Animal Referral Services: Cohen Robert D DVM

Pets & Animals

Pets & Animals
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I rushed a cat to CARES one night during a blizzard after I noticed blood was pouring out of him instead of urine. It turns out he had an inflamed urethra that required catheterization. As cats will do, he got really sick really fast and was becoming dehydrated. He received great care while he was there for several days. Constant heart monitoring, bloodwork, etc...better treatment than most human,hospitals. The vet on staff was fantastic! If she had her own practice I would gladly take any animal to her with full confidence. She explained a hereditary defect was the root of the problem and went over the prognosis in detail.

However, I have several major gripes which have forced me to seek out alternative emergency care. I had to pay a HUGE amount of money up front just to have the cat admitted. Just rediculous.

While the cat was there, I called several times a day to check on him and even visited him after work one night to calm his nerves. (A domesticated former stray, he was unnerved by dogs barking and the stress was preventing him from recovering.)

When I spoke to the staff the next day, they had no idea that I had just been there with him. They copped an attitude with me, told me they had been trying to reach me and were wondering why it took ME so long to call THEM back! It turns out, they had TEXTED my cell phone (which had no texting plan at that time) and left no voice message instead of calling me at the main contact number I had provided. DUH! The worst part is, they noted my assumed lack of concern on the cat's records and never corrected it! So, the next time I had to go back there for care of other cats, they treated me as if I was a deadbeat animal hoarder instead of the Director of a non-profit rescue organization. (Each time they failed to include the rescue's name on the account. Double DUH!).

Eventually, the vet suggested I pick up the cat due to his obvious stress level and nurse him back to health in his normal environment. I did so, and he made a slow, but great recovery with no repeat performances, thanks to the suggestion to administer Cosequin daily. I,was very pleased with the results.

However, the final bill put me into total shock. To have the cat discharged, I was forced to fork over $2600! No money, no animal. No payment terms. Not even for a non-profit? Highway robbery! They had me over a barrel. As the responsible party, there was no way I going to surrender this cat to them. I ended up paying the bill out of my own pocket and eating cat food myself because the rescue didn't have the funds available. (We could have spayed/neutered at least 26 strays with that kind of money!)

So, when you have an animal emergency, you can rest assured that,your pet will receive top-notch care. Just be prepared to bend over and take your medicine. Oh, yeah, and bring lots of cash or a credit card to make bail...and don't forget the catnip. You'll need it. Meow.

4
★★★★☆

I rushed a cat to CARES one night during a blizzard after I noticed blood was pouring out of him instead of urine. It turns out he had an inflamed urethra that required catheterization. As cats will do, he got really sick really fast and was becoming dehydrated. He received great care while he was there for several days. Constant heart monitoring, bloodwork, etc...better treatment than most human,hospitals. The vet on staff was fantastic! If she had her own practice I would gladly take any animal to her with full confidence. She explained a hereditary defect was the root of the problem and went over the prognosis in detail.

However, I have several major gripes which have forced me to seek out alternative emergency care. I had to pay a HUGE amount of money up front just to have the cat admitted. Just rediculous.

While the cat was there, I called several times a day to check on him and even visited him after work one night to calm his nerves. (A domesticated former stray, he was unnerved by dogs barking and the stress was preventing him from recovering.)

When I spoke to the staff the next day, they had no idea that I had just been there with him. They copped an attitude with me, told me they had been trying to reach me and were wondering why it took ME so long to call THEM back! It turns out, they had TEXTED my cell phone (which had no texting plan at that time) and left no voice message instead of calling me at the main contact number I had provided. DUH! The worst part is, they noted my assumed lack of concern on the cat's records and never corrected it! So, the next time I had to go back there for care of other cats, they treated me as if I was a deadbeat animal hoarder instead of the Director of a non-profit rescue organization. (Each time they failed to include the rescue's name on the account. Double DUH!).

Eventually, the vet suggested I pick up the cat due to his obvious stress level and nurse him back to health in his normal environment. I did so, and he made a slow, but great recovery with no repeat performances, thanks to the suggestion to administer Cosequin daily. I,was very pleased with the results.

However, the final bill put me into total shock. To have the cat discharged, I was forced to fork over $2600! No money, no animal. No payment terms. Not even for a non-profit? Highway robbery! They had me over a barrel. As the responsible party, there was no way I going to surrender this cat to them. I ended up paying the bill out of my own pocket and eating cat food myself because the rescue didn't have the funds available. (We could have spayed/neutered at least 26 strays with that kind of money!)

So, when you have an animal emergency, you can rest assured that,your pet will receive top-notch care. Just be prepared to bend over and take your medicine. Oh, yeah, and bring lots of cash or a credit card to make bail...and don't forget the catnip. You'll need it. Meow.

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Our dog had suddenly and unexpectedly become distressed and I googled for 24 hour emergency vet care. CARES popped up --- they were close to our home in Yardley and it was an easy place to find. Our dog was unable to get out of the car on his own and I wasn't able to manage him. They greeted us at the car and used a stretcher to bring him in. They examined him immediately while I filled out some paperwork. A doctor took the time to really explain to me what was happening to him and carefully communicated our options. In our dog's case, she was able to give us odds for his survival and the likelihood of additional problems that might occur. We made the agonizing decision to euthanize our beloved dog, but we were able to spend time with him in the exam room while they were administering fluids and pain medication and once he was made comfortable we were given a private room to say goodbye. In addition, my son and I brought the dog in while my husband stayed home with our daughter. No one expected the outcome and they allowed us to call the rest of the family in to say goodbye. They didn't rush us or make us feel at all uncomfortable about our decision or our behavior. I felt no pressure to make any decisions while we were there. They politely suggested paying for services before we said our final goodbye so that we could leave once we were ready. Throughout the process they gave us a number of options and did the utmost to make it as easy as possible. I am very thankful to their most compassionate and capable staff. We have a cat and if anything should happen to her that would require emergency care, I will not hesitate to return to CARES, knowing she would receive the best care possible.

2
★★★★★

Our dog had suddenly and unexpectedly become distressed and I googled for 24 hour emergency vet care. CARES popped up --- they were close to our home in Yardley and it was an easy place to find. Our dog was unable to get out of the car on his own and I wasn't able to manage him. They greeted us at the car and used a stretcher to bring him in. They examined him immediately while I filled out some paperwork. A doctor took the time to really explain to me what was happening to him and carefully communicated our options. In our dog's case, she was able to give us odds for his survival and the likelihood of additional problems that might occur. We made the agonizing decision to euthanize our beloved dog, but we were able to spend time with him in the exam room while they were administering fluids and pain medication and once he was made comfortable we were given a private room to say goodbye. In addition, my son and I brought the dog in while my husband stayed home with our daughter. No one expected the outcome and they allowed us to call the rest of the family in to say goodbye. They didn't rush us or make us feel at all uncomfortable about our decision or our behavior. I felt no pressure to make any decisions while we were there. They politely suggested paying for services before we said our final goodbye so that we could leave once we were ready. Throughout the process they gave us a number of options and did the utmost to make it as easy as possible. I am very thankful to their most compassionate and capable staff. We have a cat and if anything should happen to her that would require emergency care, I will not hesitate to return to CARES, knowing she would receive the best care possible.

Pros: Professional and compassionate 24 hour emergency care

Cons: none

.

My dog was a goner as far as we were concerned, based on what our vet was telling us. We went to CARES and the doctor was AMAZING, not to mention the staff. They were thorough and believe our pup will be back with us in a day or two, healthy as can be. I would go to them for everything, from now on!!!

2
★★★★★

My dog was a goner as far as we were concerned, based on what our vet was telling us. We went to CARES and the doctor was AMAZING, not to mention the staff. They were thorough and believe our pup will be back with us in a day or two, healthy as can be. I would go to them for everything, from now on!!!

.

fabulous hospital with many specialists. The care on the emergency service is thorough, and the doctors and support staff are caring, competant, helpful and courteous. I have been there many time with my problematic pets, and am always very satisfied that I am getting the best care anywhere.

2
★★★★★

fabulous hospital with many specialists. The care on the emergency service is thorough, and the doctors and support staff are caring, competant, helpful and courteous. I have been there many time with my problematic pets, and am always very satisfied that I am getting the best care anywhere.

Pros: excellent hospital

Cons: can be quiet busy at times, especially weekends

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Cares is a really great referral and emergency practice, not as great as VSDS, but if you live in this area, it is a close by quality practice. I would highly suggest this facilty

4
★★★★☆

Cares is a really great referral and emergency practice, not as great as VSDS, but if you live in this area, it is a close by quality practice. I would highly suggest this facilty

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