Encina Veterinary Hospital

★★★★☆
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37.926 -122.018
Map and Directions to Encina Veterinary Hospital

925-289-7062

2803 Ygnacio Valley Road

Walnut Creek, CA

94598

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3.5 6
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Reviews 1 - 6 of 6.
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Dr. Nurre and the staff at Encina Veterinary Hospital were terrific in caring for and treating my Jack Russell Terrier. She was 15 when she started having seizures for unknown reasons and couldn't seem to digest her food. I honestly thought it was the end for her but we took her in, Dr. Nurre examined her, held her overnight for a couple days and hooked her up IV machines b/c she was so weak. They even called late at night to give us updates on her since they knew we were up and worried. She got a little better w/ their attention and care so we were able to take her home and Dr. Nurre prescribed some meds (as well as home remedies like cooking chicken breast and eggs to settle her stomach) to see how she did.

He had diagnosed her heart issues and a tumor before prescribing these meds. He also gave us suggestions on how to get her meds at the most economical way. Over time he would called to check in on her and her well -being. He was able to give us 2 1/2 more years of time with her, time that was spent healthy and comfortable. When her time finally came Dr. Nurre and his staff were very caring and understanding. He called and sent a condolence card and even made a donation in our dog's name to a non-profit veterinary foundation.

He was always very professional and knowledgeable in his field. He always returned our calls and answered any questions we had. If we thought we had an emergency he made time to see her. If we ever get another dog and need a specialist, he will be the first one I think of.

4
★★★★☆

Dr. Nurre and the staff at Encina Veterinary Hospital were terrific in caring for and treating my Jack Russell Terrier. She was 15 when she started having seizures for unknown reasons and couldn't seem to digest her food. I honestly thought it was the end for her but we took her in, Dr. Nurre examined her, held her overnight for a couple days and hooked her up IV machines b/c she was so weak. They even called late at night to give us updates on her since they knew we were up and worried. She got a little better w/ their attention and care so we were able to take her home and Dr. Nurre prescribed some meds (as well as home remedies like cooking chicken breast and eggs to settle her stomach) to see how she did.

He had diagnosed her heart issues and a tumor before prescribing these meds. He also gave us suggestions on how to get her meds at the most economical way. Over time he would called to check in on her and her well -being. He was able to give us 2 1/2 more years of time with her, time that was spent healthy and comfortable. When her time finally came Dr. Nurre and his staff were very caring and understanding. He called and sent a condolence card and even made a donation in our dog's name to a non-profit veterinary foundation.

He was always very professional and knowledgeable in his field. He always returned our calls and answered any questions we had. If we thought we had an emergency he made time to see her. If we ever get another dog and need a specialist, he will be the first one I think of.

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I brought my dog here for the first time ever last week when he ate something bad. I had never been here or heard of them, they were just the closest ER hospital. I had a wonderful experience with them; the reception area was clean, the women who work at the front were expecting me (I called ahead) and came out to help me carry my dog and open the door for me. They had a tech waiting for me to take the dog back right away, sat me down in a nice clean exam room, one doctor talked to me while another took my dog in the back to examine right away, and they were kind enough to offer me something to drink because I was so frantic. I have nothing but great things to say about Dr. Johnson and his team of many, I'm greatful they saved my dogs life and took care of me in the mean time as well. They also let me work out a payment plan which is good because I am on a fixed income from SSI. Thank you forever Encina, I can't say enough good things.

5
★★★★★

I brought my dog here for the first time ever last week when he ate something bad. I had never been here or heard of them, they were just the closest ER hospital. I had a wonderful experience with them; the reception area was clean, the women who work at the front were expecting me (I called ahead) and came out to help me carry my dog and open the door for me. They had a tech waiting for me to take the dog back right away, sat me down in a nice clean exam room, one doctor talked to me while another took my dog in the back to examine right away, and they were kind enough to offer me something to drink because I was so frantic. I have nothing but great things to say about Dr. Johnson and his team of many, I'm greatful they saved my dogs life and took care of me in the mean time as well. They also let me work out a payment plan which is good because I am on a fixed income from SSI. Thank you forever Encina, I can't say enough good things.

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Latest reviews from Citysearch.

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Encina has taken care of my family's dogs for years. The doctors are the best - we've been treated by the same doctors since first finding this wonderful and caring hospital. We've been treated like family, and our pets have had the best care possible. On more than one occasion, we would have lost a dog if we had not had access to this group of professionals who have a high standard of excellence. They are committed to their profession and to their clients. Although recently moved out of state, Encina continues to offer advice and counsel on the care of the most precious thing in my life. We will be driving to California in the next couple of weeks so that my dog can be seen there. The Bay Area is incredibly fortunate to have access to such a hospital and the group of professionals there.

5
★★★★★

Encina has taken care of my family's dogs for years. The doctors are the best - we've been treated by the same doctors since first finding this wonderful and caring hospital. We've been treated like family, and our pets have had the best care possible. On more than one occasion, we would have lost a dog if we had not had access to this group of professionals who have a high standard of excellence. They are committed to their profession and to their clients. Although recently moved out of state, Encina continues to offer advice and counsel on the care of the most precious thing in my life. We will be driving to California in the next couple of weeks so that my dog can be seen there. The Bay Area is incredibly fortunate to have access to such a hospital and the group of professionals there.

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i have came in before and waited and it was very busy and neither did the doctor or dr asst came out to asst with mei was there for atleast 30 mins and still did not get help some asst were up front talking to receptonist i will never refer this hospital so now we go cypress vet there the best and non waiting ..

1
★☆☆☆☆

i have came in before and waited and it was very busy and neither did the doctor or dr asst came out to asst with mei was there for atleast 30 mins and still did not get help some asst were up front talking to receptonist i will never refer this hospital so now we go cypress vet there the best and non waiting ..

.

The turnover of vets is ridiculous. The quality of care is very inconsistant. Our dog 's bone cancer was misdiagnosed and his vet made his last month of life his worst with unnecessary biopsies by a vet just out of residency. Horrible care, in addition to charging the highest fees in the area.

1
★☆☆☆☆

The turnover of vets is ridiculous. The quality of care is very inconsistant. Our dog 's bone cancer was misdiagnosed and his vet made his last month of life his worst with unnecessary biopsies by a vet just out of residency. Horrible care, in addition to charging the highest fees in the area.

Cons: Quality of care

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Doctor Jill is a great person and vet. She spends a lot of time with you when you go for a visit. You really know she loves animals. All the vets at Encina make you feel comfortable and they have saved MANY of my pets! Its great to know that they are open 24/7 now. They saved my labs leg after a garage door fell on him when I went to take him out to go potty. You would never think anything ever happened to him. We have been using Encina for over 25 years.

5
★★★★★

Doctor Jill is a great person and vet. She spends a lot of time with you when you go for a visit. You really know she loves animals. All the vets at Encina make you feel comfortable and they have saved MANY of my pets! Its great to know that they are open 24/7 now. They saved my labs leg after a garage door fell on him when I went to take him out to go potty. You would never think anything ever happened to him. We have been using Encina for over 25 years.

Pros: great staff makes you feel right at home

Cons: I can't think of ANY!

Message from Encina Veterinary Hospital

Encina Veterinary Hospital has been providing extraordinary pet care for the Walnut Creek and surrounding East Bay areas since 1977. We pride ourselves on the exceptional client and pet care we provide to our four-legged friends and their parents each and every day. Forming doctor-doctor assistant-client teams creates collaboration and a close relationship with your veterinarian. This approach, along with our warm and compassionate atmosphere gives our clients the comfort and confidence that their special family members are receiving the very best care. As a leader in pet healthcare, Encina Veterinary Hospital is equipped with state-of-the-art diagnostic equipment similar to those found in many human hospitals. Throughout our 30 years of business we've remained an innovator of technology by researching and regularly upgrading to the most advanced equipment and techniques. So, whether your pet's needs are routine or more complex, we offer a full-service hospital staffed by experienced and caring veterinarians, board-certified specialists, doctor assistants and technicians. An added service to our clients, we offer extended appointment hours during weekends and evenings. A doctor is always available 24 hours a day, 7 days a week for pet emergencies and urgent care issues. With our knowledgeable staff, comprehensive diagnostic equipment, extended appointment hours, and emergency services available 24/7, -Encina provides your pets a complete circle of care.

Provided by Felix

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