VCA Lakewood Animal Hospital

★★★★☆
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33.8587 -118.108
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562-274-7260

10701 South Street

Cerritos, CA

90703

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4.4063 32
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Reviews 1 - 32 of 32.
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There are such amazing people here who take wonderful care of my animals. I've found this place little while ago and really loved it, I've been going here ever since. From the receptionists to the doctors, everyone is all around really great!

5
★★★★★

There are such amazing people here who take wonderful care of my animals. I've found this place little while ago and really loved it, I've been going here ever since. From the receptionists to the doctors, everyone is all around really great!

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This is a really wonderful clinic. The staff is extremely friendly, and welcoming. I have gone to this clinic for quite some time and I have had consistently great visits. Your pets will love it!!

5
★★★★★

This is a really wonderful clinic. The staff is extremely friendly, and welcoming. I have gone to this clinic for quite some time and I have had consistently great visits. Your pets will love it!!

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1 out of 1 people found this review helpful.

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I was fed up with the service from my regular vet, so I decided to come here and give it a try. Oh my!!!! This was the first vet's office Buddy has never barked her head off. He walked through the door calm and quiet. The waiting area is a bit small but very clean and nice. I didn't have to wait long to see the vet. I just filled out the information for a new client/patient and they were ready. Dr. Kennedy came into the examination room with a smile and ready to shake my hand and take care of my boy. You'd think by 6pm, the woman would be tired and would want to go home. Nope! She was extremely professional and helpful and gave me great advice. The staff is very nice and polite. I'm just so happy to have found a good vet at last!!

5
★★★★★

I was fed up with the service from my regular vet, so I decided to come here and give it a try. Oh my!!!! This was the first vet's office Buddy has never barked her head off. He walked through the door calm and quiet. The waiting area is a bit small but very clean and nice. I didn't have to wait long to see the vet. I just filled out the information for a new client/patient and they were ready. Dr. Kennedy came into the examination room with a smile and ready to shake my hand and take care of my boy. You'd think by 6pm, the woman would be tired and would want to go home. Nope! She was extremely professional and helpful and gave me great advice. The staff is very nice and polite. I'm just so happy to have found a good vet at last!!

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2 out of 2 people found this review helpful.

.

This place rocks. They have always taken exceptional care of my dog and have shown an amazing passion and caring. Dr. Kennedy came in on her DAY OFF to check on my dog and give me a call with an update. The surgeon who worked on my poor girl had been practicing since 1966 and had worked on lions and similarly sized animals. Good luck finding a better place in some old converted shoe store.

5
★★★★★

This place rocks. They have always taken exceptional care of my dog and have shown an amazing passion and caring. Dr. Kennedy came in on her DAY OFF to check on my dog and give me a call with an update. The surgeon who worked on my poor girl had been practicing since 1966 and had worked on lions and similarly sized animals. Good luck finding a better place in some old converted shoe store.

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3 out of 3 people found this review helpful.

.

I was very pleased with my overall experience. The place was very clean and modern, so I didn't have any qualms about potentially exposing my puppy to bacteria and germs. Lastly, VCA is open 24 hrs.

5
★★★★★

I was very pleased with my overall experience. The place was very clean and modern, so I didn't have any qualms about potentially exposing my puppy to bacteria and germs. Lastly, VCA is open 24 hrs.

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3 out of 3 people found this review helpful.

.

I went here for a free exam before I get my little Ewok (Shih Tzu/Lab mix) fixed. Surprisingly, the day I went the lobby was quite empty. My dog got called in after 30 minutes and was thoroughly examined. He was a bit testy with his ears though, and the vet had this great attitude.

5
★★★★★

I went here for a free exam before I get my little Ewok (Shih Tzu/Lab mix) fixed. Surprisingly, the day I went the lobby was quite empty. My dog got called in after 30 minutes and was thoroughly examined. He was a bit testy with his ears though, and the vet had this great attitude.

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3 out of 3 people found this review helpful.

.

Caring and attentive staff. Our dog had a large lump that suddenly appeared on his neck. From the receptionists to Dr Hargenrater who treated our dog the entire staff were all friendly, courteous and showed great care when looking after us. I was most impressed when Dr Morein, the medical director, took the time to call me twice over the past two days to check on the condition of Jacques and to give me his lab results. I would definitely recommend this facility to anyone who has a need for any emergency veterinary care.

5
★★★★★

Caring and attentive staff. Our dog had a large lump that suddenly appeared on his neck. From the receptionists to Dr Hargenrater who treated our dog the entire staff were all friendly, courteous and showed great care when looking after us. I was most impressed when Dr Morein, the medical director, took the time to call me twice over the past two days to check on the condition of Jacques and to give me his lab results. I would definitely recommend this facility to anyone who has a need for any emergency veterinary care.

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2 out of 2 people found this review helpful.

.

The great staff took such good care of my dog when we brought him to the emergency room after a bad fall. He ended up having to have surgery to repair a fracture he had between his elbow and shoulder. Dr. Marchan and all the lovely staff were so helpful and caring. Dr. Marchan called us a few times a day to let us know how our dog was doing. We were also able to visit Rocky anytime we wanted to. Thank you VCA Lakewood Animal Hospital.

5
★★★★★

The great staff took such good care of my dog when we brought him to the emergency room after a bad fall. He ended up having to have surgery to repair a fracture he had between his elbow and shoulder. Dr. Marchan and all the lovely staff were so helpful and caring. Dr. Marchan called us a few times a day to let us know how our dog was doing. We were also able to visit Rocky anytime we wanted to. Thank you VCA Lakewood Animal Hospital.

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2 out of 2 people found this review helpful.

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I can not imagine taking my four cocker spaniels anywhere else. Dr. Morein was our vet for 30 years, and even now that he is the Medical Director at the new beautiful hospital he is there for us if and when we need him. The entire staff have been nothing but great and kind to us, Dr. Marchan is now who we see and he is just as great as Morein. I not only trust him with my Fur-kids I would trust them with my life!

5
★★★★★

I can not imagine taking my four cocker spaniels anywhere else. Dr. Morein was our vet for 30 years, and even now that he is the Medical Director at the new beautiful hospital he is there for us if and when we need him. The entire staff have been nothing but great and kind to us, Dr. Marchan is now who we see and he is just as great as Morein. I not only trust him with my Fur-kids I would trust them with my life!

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3 out of 3 people found this review helpful.

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They saved my baby when she acquired "parvo" while getting spayed by a crappy vet. No doubt she would have died but they saved her. It was costly but it didn't matter I wasn't letting her die. And she lived 11 more years after that so it was worth it. The staff was always so nice, I cant tell u how many times I've been there to see people putting down their beloved pets and they are so understanding. They are open 24 hours for emergency care in case u need it so I recommend this place to everyone.

5
★★★★★

They saved my baby when she acquired "parvo" while getting spayed by a crappy vet. No doubt she would have died but they saved her. It was costly but it didn't matter I wasn't letting her die. And she lived 11 more years after that so it was worth it. The staff was always so nice, I cant tell u how many times I've been there to see people putting down their beloved pets and they are so understanding. They are open 24 hours for emergency care in case u need it so I recommend this place to everyone.

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4 out of 4 people found this review helpful.

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This place is amazing. It's clean and although it's a little pricey, it's so worth it. My dog is about 9 weeks old and she was in great care when she came for her vaccinations. For about $160 she got the puppy plan. All vaccinations, some flea preventatives, food, etc. It was great. Our vet was really nice, and the staff was helpful. Go early! We made an appointment for 9 am, didn't leave til a little after 10, and by the time we were done, the waiting room was packed. My puppy goes back in a week, and I will for sure come early.

5
★★★★★

This place is amazing. It's clean and although it's a little pricey, it's so worth it. My dog is about 9 weeks old and she was in great care when she came for her vaccinations. For about $160 she got the puppy plan. All vaccinations, some flea preventatives, food, etc. It was great. Our vet was really nice, and the staff was helpful. Go early! We made an appointment for 9 am, didn't leave til a little after 10, and by the time we were done, the waiting room was packed. My puppy goes back in a week, and I will for sure come early.

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4 out of 4 people found this review helpful.

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Excellent care. Access to top specialists through VCA if necessary. Very caring employees - front and back office alike. Very busy but that is because they offer good service. Besides access to top specialists, the fact that a number of veterinarians work under the same roof offers each of them access to each other's extra knowledge and specialities. Our dogs are happy there - Through several emergencies over the years we remain firm believers in the Lakewood Animal Hospital - and our dogs are our family in every way.

5
★★★★★

Excellent care. Access to top specialists through VCA if necessary. Very caring employees - front and back office alike. Very busy but that is because they offer good service. Besides access to top specialists, the fact that a number of veterinarians work under the same roof offers each of them access to each other's extra knowledge and specialities. Our dogs are happy there - Through several emergencies over the years we remain firm believers in the Lakewood Animal Hospital - and our dogs are our family in every way.

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1 out of 1 people found this review helpful.

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wost service ever. i walked in on wenesday nit=ght with my dog he was brealy breathing and couldnt move he was really bad. they guy tookk him and instead of takin him to the back to start medication or something he spent more then 5min. askin me questions. they told me they needed to do so many exams because they wanted to know what was the cause of my dog problem, they did so many exams that they still didnt know what was wrong with him. and when i went ot go visit him since he stayed over nite he had blood on his noise those people dont care about your animal but about your money. they are selfish and if you love your animal dont ever take them there worst service ever and i have my dog back home since i picked him up last nite and he is sick again and im not taking him there and never will i recomend a person to take there dog there. wosrt service in the world not a good place to take your dog they do so many exams on your pet to just make money

1
★☆☆☆☆

wost service ever. i walked in on wenesday nit=ght with my dog he was brealy breathing and couldnt move he was really bad. they guy tookk him and instead of takin him to the back to start medication or something he spent more then 5min. askin me questions. they told me they needed to do so many exams because they wanted to know what was the cause of my dog problem, they did so many exams that they still didnt know what was wrong with him. and when i went ot go visit him since he stayed over nite he had blood on his noise those people dont care about your animal but about your money. they are selfish and if you love your animal dont ever take them there worst service ever and i have my dog back home since i picked him up last nite and he is sick again and im not taking him there and never will i recomend a person to take there dog there. wosrt service in the world not a good place to take your dog they do so many exams on your pet to just make money

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0 out of 2 people found this review helpful.

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This is my idea of a place to take my pet. There is a nice reception from the door and NO SMELLS, I hate that. The Desk is friendly and there are plenty of chairs for you to choose from to sit with your pet. I loved my first visit with boo boo kitty. Tomorrow I take the dogs. Early in the morning before my coffee because they have that too! Greatest news is that they are a 24 hour hospital too. 5 stars for sh.

5
★★★★★

This is my idea of a place to take my pet. There is a nice reception from the door and NO SMELLS, I hate that. The Desk is friendly and there are plenty of chairs for you to choose from to sit with your pet. I loved my first visit with boo boo kitty. Tomorrow I take the dogs. Early in the morning before my coffee because they have that too! Greatest news is that they are a 24 hour hospital too. 5 stars for sh.

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2 out of 2 people found this review helpful.

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I have two beautiful baby doggies who have alway gotten along. Tyson, my older one, is twice the size of Chanel, my puppy of 10 months. Chanel is not yet spayed so she tends to get possesive of toys, food, etc. On March 25th of 2009, she snapped at Tyson over a toy, and she came out with terrible wounds. Tyson looked untouched, but poor Chanel had at least 3 major gashes, and I had 4 dog bites on my arm (I tried to be a hero in breaking up their fight; not a good idea if you value your own life more than your dog's) and I still had to rush her to the hospital. I chose to take her first, she was crying and obviously in pain and i couldnt bare to see like that. The VCA was the firsat hospital we chose to go to since it was down the street from my house, and because they have a huge sign that reads 24 HOUR EMERGENCY. I was obviously in a rush and forgot my purse (I.D., money, etc.) When we got inside there were 4 people working behind the counter and the one who helped me must have been the worst. Not only was she completely rude, but before she even asked for mine or my dog's name, she asked me for the E.R. fee of $74. I of course said "Not a problem, I just have to go back to my house to get my-""I'm sorry we can't help you." She interrupted befor i could tell her I'd be right back. My puppy needed immediate attention! An older couple in the waiting room offerred to pay for me (probably bacause they felt bad for me; my arm was dripping blood all over the floor) I was so mad that i didn't even want to give them my money anymore! Although the doctors did examine Chanel, they said "We can't give you an estimate of how much it will cost to fix her until we recieve the ER fee." I know nothing is free, and I spare no expense when it comes to the life of my babies. Where's the COMPASSION? Where's the LOVE for animals? I can tell you where it's NOT, & that is at LAKEWOOD VCA

1
★☆☆☆☆

I have two beautiful baby doggies who have alway gotten along. Tyson, my older one, is twice the size of Chanel, my puppy of 10 months. Chanel is not yet spayed so she tends to get possesive of toys, food, etc. On March 25th of 2009, she snapped at Tyson over a toy, and she came out with terrible wounds. Tyson looked untouched, but poor Chanel had at least 3 major gashes, and I had 4 dog bites on my arm (I tried to be a hero in breaking up their fight; not a good idea if you value your own life more than your dog's) and I still had to rush her to the hospital. I chose to take her first, she was crying and obviously in pain and i couldnt bare to see like that. The VCA was the firsat hospital we chose to go to since it was down the street from my house, and because they have a huge sign that reads 24 HOUR EMERGENCY. I was obviously in a rush and forgot my purse (I.D., money, etc.) When we got inside there were 4 people working behind the counter and the one who helped me must have been the worst. Not only was she completely rude, but before she even asked for mine or my dog's name, she asked me for the E.R. fee of $74. I of course said "Not a problem, I just have to go back to my house to get my-""I'm sorry we can't help you." She interrupted befor i could tell her I'd be right back. My puppy needed immediate attention! An older couple in the waiting room offerred to pay for me (probably bacause they felt bad for me; my arm was dripping blood all over the floor) I was so mad that i didn't even want to give them my money anymore! Although the doctors did examine Chanel, they said "We can't give you an estimate of how much it will cost to fix her until we recieve the ER fee." I know nothing is free, and I spare no expense when it comes to the life of my babies. Where's the COMPASSION? Where's the LOVE for animals? I can tell you where it's NOT, & that is at LAKEWOOD VCA

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0 out of 2 people found this review helpful.

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Well, I've been fortunate enough not to have experienced the emergency portion of the hospital, but when I take my dog in, I've had very good experiences. I've been going to VCA Lakewood for 8 years.

4
★★★★☆

Well, I've been fortunate enough not to have experienced the emergency portion of the hospital, but when I take my dog in, I've had very good experiences. I've been going to VCA Lakewood for 8 years.

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1 out of 2 people found this review helpful.

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My german shepherd was post operative from intestinal blockage major surgery performed elsewhere. She had complications from the surgery and fluid was located in her chest cavity. She also had severe upper respiratory congestion. When she was stable enough, I brought her home. Early in the morning on the third day home (4am), my shepherd was experiencing very noisy breathing and acted very anxious. It appeared her airway was compromised and possibly a critical situation. I took her to Lakewood VCA. After waiting for the desk person to teach someone to enter her information into the computer (approx. 15-20 minutes), I was eventually placed into an examination room, where I waited another 20+ minutes until the technician came back in and said they were trying to wake up the doctor. I communicated my disgust and dissatisfaction of the unnecessary wait (I was the only person in the hospital besides the workers). I then waited another 10 minutes and the doctor still did not show.I left the hospital when my dog had not been examined after I arrived approximately 45 minutes - 1 hour prior. I located another doctor that treated my dog with the concern and attention she should have been given, in her vulnerable post op status. Why do they have a doctor on duty 24 hours, if they can't get out of bed to see a patient in need?

1
★☆☆☆☆

My german shepherd was post operative from intestinal blockage major surgery performed elsewhere. She had complications from the surgery and fluid was located in her chest cavity. She also had severe upper respiratory congestion. When she was stable enough, I brought her home. Early in the morning on the third day home (4am), my shepherd was experiencing very noisy breathing and acted very anxious. It appeared her airway was compromised and possibly a critical situation. I took her to Lakewood VCA. After waiting for the desk person to teach someone to enter her information into the computer (approx. 15-20 minutes), I was eventually placed into an examination room, where I waited another 20+ minutes until the technician came back in and said they were trying to wake up the doctor. I communicated my disgust and dissatisfaction of the unnecessary wait (I was the only person in the hospital besides the workers). I then waited another 10 minutes and the doctor still did not show.I left the hospital when my dog had not been examined after I arrived approximately 45 minutes - 1 hour prior. I located another doctor that treated my dog with the concern and attention she should have been given, in her vulnerable post op status. Why do they have a doctor on duty 24 hours, if they can't get out of bed to see a patient in need?

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1 out of 3 people found this review helpful.

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The following is from a letter I have sent to the VCA Lakewood Aminal Hospital.

On Friday June 6th at approximately 2:30 am I brought my 6 year old West Highland Terrier into your emergency animal hospital. She had been bleeding from a cut or bite on her tongue since 9:00pm that evening, June 5th. At the time I brought her tongue was a pale pink and her body had begun somewhat shacking and convulsing as well. I signed the release papers supplied to me by the technician and gave him a run down of her activities that day which included a ??gentle dental? at our Veterinarian, Belmont Shore Animal Hospital. The technician took her from me to a room in the back, escorted me to another room and told me he would go upstairs to get the veterinarian on duty. About 5 minutes later he returned and handed my dog, Sophie, to me telling me that it appeared the bleeding was stopping and to give her ice water to drink. I was surprised that the vet had not come in to talk with me. The technician told me that there was no charge as they had not done anything. Believe me I would and have paid anything to keep her in good health. I had signed the authorization for treatment so that was never an issue. As the technician was escorting me out the front door I ask about her obvious labored breathing and questioned if she should have a pill for pain. He seemed disinterested so I did not purse it further. And, as it turned out any pain medicine would have had no effect at all on her condition. The report from the technician erroneously states that I refused to have an exam. This is obviously not true and clearly an attempt to cover up neglect on their part.
I took Sophie home and gave her ice water as prescribed. By this time it was about 4:30am, at 7:30am I called my veterinarian office and was told to bring her in immediately. We arrived at 8:00am and, although they tried valiantly to save her, by 11:00am she was dead. The diagnosis was a Gallbladder mucocele rupture. There was no clotting factor and her little body had been filling with blood. Up until that time she was a healthy and happy dog who was loved by all who knew her.
I do not know if, when I had brought her to your office, she could have been saved. Unfortunately we will never know. What I do know is that she did not receive a proper exam or any treatment at VCA Lakewood. I went there for help and received none. If someone had cared enough to take her ?? vitals? perhaps they would have been able to determine that something was very wrong other than a bleeding tongue. As I am not a medical person I had no idea that it is not normal for a dog to bled from their tongue for hours. Your medical stall should have known that. With that knowledge and the visible fact her body was in distress should have triggered some concerns from the veterinarian and staff.
It is my hope that this letter will make a difference as to how your animal hospital treats emergency patients. In the future if I have an emergency situation your facility will never be considered as a place to receive treatment. Be assured that I will make certain everyone I know is aware of your poor practices. Apparently I am not alone in that belief, as there are many complaints about VCA Lakewood on the Internet. I only wish I had checked it before I come to you for help.

1
★☆☆☆☆

The following is from a letter I have sent to the VCA Lakewood Aminal Hospital.

On Friday June 6th at approximately 2:30 am I brought my 6 year old West Highland Terrier into your emergency animal hospital. She had been bleeding from a cut or bite on her tongue since 9:00pm that evening, June 5th. At the time I brought her tongue was a pale pink and her body had begun somewhat shacking and convulsing as well. I signed the release papers supplied to me by the technician and gave him a run down of her activities that day which included a ??gentle dental? at our Veterinarian, Belmont Shore Animal Hospital. The technician took her from me to a room in the back, escorted me to another room and told me he would go upstairs to get the veterinarian on duty. About 5 minutes later he returned and handed my dog, Sophie, to me telling me that it appeared the bleeding was stopping and to give her ice water to drink. I was surprised that the vet had not come in to talk with me. The technician told me that there was no charge as they had not done anything. Believe me I would and have paid anything to keep her in good health. I had signed the authorization for treatment so that was never an issue. As the technician was escorting me out the front door I ask about her obvious labored breathing and questioned if she should have a pill for pain. He seemed disinterested so I did not purse it further. And, as it turned out any pain medicine would have had no effect at all on her condition. The report from the technician erroneously states that I refused to have an exam. This is obviously not true and clearly an attempt to cover up neglect on their part.
I took Sophie home and gave her ice water as prescribed. By this time it was about 4:30am, at 7:30am I called my veterinarian office and was told to bring her in immediately. We arrived at 8:00am and, although they tried valiantly to save her, by 11:00am she was dead. The diagnosis was a Gallbladder mucocele rupture. There was no clotting factor and her little body had been filling with blood. Up until that time she was a healthy and happy dog who was loved by all who knew her.
I do not know if, when I had brought her to your office, she could have been saved. Unfortunately we will never know. What I do know is that she did not receive a proper exam or any treatment at VCA Lakewood. I went there for help and received none. If someone had cared enough to take her ?? vitals? perhaps they would have been able to determine that something was very wrong other than a bleeding tongue. As I am not a medical person I had no idea that it is not normal for a dog to bled from their tongue for hours. Your medical stall should have known that. With that knowledge and the visible fact her body was in distress should have triggered some concerns from the veterinarian and staff.
It is my hope that this letter will make a difference as to how your animal hospital treats emergency patients. In the future if I have an emergency situation your facility will never be considered as a place to receive treatment. Be assured that I will make certain everyone I know is aware of your poor practices. Apparently I am not alone in that belief, as there are many complaints about VCA Lakewood on the Internet. I only wish I had checked it before I come to you for help.

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3 out of 3 people found this review helpful.

Latest reviews from Citysearch.

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They have food for every kinds of pet that you may have. I am really impressed that they have great quantity of pet food in here, we can buy in bulks.

6

They have food for every kinds of pet that you may have. I am really impressed that they have great quantity of pet food in here, we can buy in bulks.

.

After three different experiences with Lakewood Animal Hospital, I can assure you DO NOT to go there !!!\r
Now that it's a VCA its business model is directed like an HMO, meaning that investors receive the greatest attention and its all

6
★★★★★

After three different experiences with Lakewood Animal Hospital, I can assure you DO NOT to go there !!!\r
Now that it's a VCA its business model is directed like an HMO, meaning that investors receive the greatest attention and its all

.

Where do I start...\r
Dr Morein Thank You so much for all you did for my kitty Bella!\r
Her spay last year didn't keep her from going into heat this year. Only a yr and a half old she didn't know what was going on with herself, very

6

Where do I start...\r
Dr Morein Thank You so much for all you did for my kitty Bella!\r
Her spay last year didn't keep her from going into heat this year. Only a yr and a half old she didn't know what was going on with herself, very

.

This is a really wonderful clinic. The staff is extremely friendly, and welcoming. I have gone to this clinic for quite some time and I have had consistently great visits. Your pets will love it!!

5
★★★★★

This is a really wonderful clinic. The staff is extremely friendly, and welcoming. I have gone to this clinic for quite some time and I have had consistently great visits. Your pets will love it!!

.

I was fed up with the service from my regular vet, so I decided to come here and give it a try. Oh my!!!! This was the first vet's office Buddy has never barked her head off. He walked through the door calm and quiet. The waiting area is a bit small but very clean and nice. I didn't have to wait long to see the vet. I just filled out the information for a new client/patient and they were ready. Dr. Kennedy came into the examination room with a smile and ready to shake my hand and take care of my boy. You'd think by 6pm, the woman would be tired and would want to go home. Nope! She was extremely professional and helpful and gave me great advice. The staff is very nice and polite. I'm just so happy to have found a good vet at last!!

5
★★★★★

I was fed up with the service from my regular vet, so I decided to come here and give it a try. Oh my!!!! This was the first vet's office Buddy has never barked her head off. He walked through the door calm and quiet. The waiting area is a bit small but very clean and nice. I didn't have to wait long to see the vet. I just filled out the information for a new client/patient and they were ready. Dr. Kennedy came into the examination room with a smile and ready to shake my hand and take care of my boy. You'd think by 6pm, the woman would be tired and would want to go home. Nope! She was extremely professional and helpful and gave me great advice. The staff is very nice and polite. I'm just so happy to have found a good vet at last!!

.

This place rocks. They have always taken exceptional care of my dog and have shown an amazing passion and caring. Dr. Kennedy came in on her DAY OFF to check on my dog and give me a call with an update. The surgeon who worked on my poor girl had been practicing since 1966 and had worked on lions and similarly sized animals. Good luck finding a better place in some old converted shoe store.

5
★★★★★

This place rocks. They have always taken exceptional care of my dog and have shown an amazing passion and caring. Dr. Kennedy came in on her DAY OFF to check on my dog and give me a call with an update. The surgeon who worked on my poor girl had been practicing since 1966 and had worked on lions and similarly sized animals. Good luck finding a better place in some old converted shoe store.

.

I was very pleased with my overall experience. The place was very clean and modern, so I didn't have any qualms about potentially exposing my puppy to bacteria and germs. Lastly, VCA is open 24 hrs.

5
★★★★★

I was very pleased with my overall experience. The place was very clean and modern, so I didn't have any qualms about potentially exposing my puppy to bacteria and germs. Lastly, VCA is open 24 hrs.

.

I went here for a free exam before I get my little Ewok (Shih Tzu/Lab mix) fixed. Surprisingly, the day I went the lobby was quite empty. My dog got called in after 30 minutes and was thoroughly examined. He was a bit testy with his ears though, and the vet had this great attitude.

5
★★★★★

I went here for a free exam before I get my little Ewok (Shih Tzu/Lab mix) fixed. Surprisingly, the day I went the lobby was quite empty. My dog got called in after 30 minutes and was thoroughly examined. He was a bit testy with his ears though, and the vet had this great attitude.

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Caring and attentive staff. Our dog had a large lump that suddenly appeared on his neck. From the receptionists to Dr Hargenrater who treated our dog the entire staff were all friendly, courteous and showed great care when looking after us. I was most impressed when Dr Morein, the medical director, took the time to call me twice over the past two days to check on the condition of Jacques and to give me his lab results. I would definitely recommend this facility to anyone who has a need for any emergency veterinary care.

5
★★★★★

Caring and attentive staff. Our dog had a large lump that suddenly appeared on his neck. From the receptionists to Dr Hargenrater who treated our dog the entire staff were all friendly, courteous and showed great care when looking after us. I was most impressed when Dr Morein, the medical director, took the time to call me twice over the past two days to check on the condition of Jacques and to give me his lab results. I would definitely recommend this facility to anyone who has a need for any emergency veterinary care.

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The great staff took such good care of my dog when we brought him to the emergency room after a bad fall. He ended up having to have surgery to repair a fracture he had between his elbow and shoulder. Dr. Marchan and all the lovely staff were so helpful and caring. Dr. Marchan called us a few times a day to let us know how our dog was doing. We were also able to visit Rocky anytime we wanted to. Thank you VCA Lakewood Animal Hospital.

5
★★★★★

The great staff took such good care of my dog when we brought him to the emergency room after a bad fall. He ended up having to have surgery to repair a fracture he had between his elbow and shoulder. Dr. Marchan and all the lovely staff were so helpful and caring. Dr. Marchan called us a few times a day to let us know how our dog was doing. We were also able to visit Rocky anytime we wanted to. Thank you VCA Lakewood Animal Hospital.

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They saved my baby when she acquired ""parvo"" while getting spayed by a crappy vet. No doubt she would have died but they saved her. It was costly but it didn't matter I wasn't letting her die. And she lived 11 more years after that so it was worth it. The staff was always so nice, I cant tell u how many times I've been there to see people putting down their beloved pets and they are so understanding. They are open 24 hours for emergency care in case u need it so I recommend this place to everyone.

5
★★★★★

They saved my baby when she acquired ""parvo"" while getting spayed by a crappy vet. No doubt she would have died but they saved her. It was costly but it didn't matter I wasn't letting her die. And she lived 11 more years after that so it was worth it. The staff was always so nice, I cant tell u how many times I've been there to see people putting down their beloved pets and they are so understanding. They are open 24 hours for emergency care in case u need it so I recommend this place to everyone.

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This place is amazing. It's clean and although it's a little pricey, it's so worth it. My dog is about 9 weeks old and she was in great care when she came for her vaccinations. For about $160 she got the puppy plan. All vaccinations, some flea preventatives, food, etc. It was great. Our vet was really nice, and the staff was helpful. Go early! We made an appointment for 9 am, didn't leave til a little after 10, and by the time we were done, the waiting room was packed. My puppy goes back in a week, and I will for sure come early.

5
★★★★★

This place is amazing. It's clean and although it's a little pricey, it's so worth it. My dog is about 9 weeks old and she was in great care when she came for her vaccinations. For about $160 she got the puppy plan. All vaccinations, some flea preventatives, food, etc. It was great. Our vet was really nice, and the staff was helpful. Go early! We made an appointment for 9 am, didn't leave til a little after 10, and by the time we were done, the waiting room was packed. My puppy goes back in a week, and I will for sure come early.

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We take our dog there since our old vet moved her clinic to this hospital. Some of her staff came over with her so we were not surprised by the friendly and professional service. They know our dog by name and she (our dog) loves going there even if they do give her shots and poke and prod her as they will during an exam.\n Our dog acts likes she is going to visit friends and that is how the staff there treats her and us as well.\nWe wish their prices weren't so pricey but they do have this new and very nice facility to pay for. I have been in more than one medical office for humans that wasn't as nice a place.

4
★★★★☆

We take our dog there since our old vet moved her clinic to this hospital. Some of her staff came over with her so we were not surprised by the friendly and professional service. They know our dog by name and she (our dog) loves going there even if they do give her shots and poke and prod her as they will during an exam.\n Our dog acts likes she is going to visit friends and that is how the staff there treats her and us as well.\nWe wish their prices weren't so pricey but they do have this new and very nice facility to pay for. I have been in more than one medical office for humans that wasn't as nice a place.

Pros: friendly, professional staff

Cons: pricy

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My german shepherd was post operative from intestinal blockage major surgery performed elsewhere. She had complications from the surgery and fluid was located in her chest cavity. She also had severe upper respiratory congestion. When she was stable enough, I brought her home. Early in the morning on the third day home (4am), my shepherd was experiencing very noisy breathing and acted very anxious. It appeared her airway was compromised and possibly a critical situation. I took her to Lakewood VCA. After waiting for the desk person to teach someone to enter her information into the computer (approx. 15-20 minutes), I was eventually placed into an examination room, where I waited another 20+ minutes until the technician came back in and said they were trying to wake up the doctor. I communicated my disgust and dissatisfaction of the unnecessary wait (I was the only person in the hospital besides the workers). I then waited another 10 minutes and the doctor still did not show.I left the hospital when my dog had not been examined after I arrived approximately 45 minutes - 1 hour prior. I located another doctor that treated my dog with the concern and attention she should have been given, in her vulnerable post op status. Why do they have a doctor on duty 24 hours, if they can't get out of bed to see a patient in need?\r\n\r\n

1
★☆☆☆☆

My german shepherd was post operative from intestinal blockage major surgery performed elsewhere. She had complications from the surgery and fluid was located in her chest cavity. She also had severe upper respiratory congestion. When she was stable enough, I brought her home. Early in the morning on the third day home (4am), my shepherd was experiencing very noisy breathing and acted very anxious. It appeared her airway was compromised and possibly a critical situation. I took her to Lakewood VCA. After waiting for the desk person to teach someone to enter her information into the computer (approx. 15-20 minutes), I was eventually placed into an examination room, where I waited another 20+ minutes until the technician came back in and said they were trying to wake up the doctor. I communicated my disgust and dissatisfaction of the unnecessary wait (I was the only person in the hospital besides the workers). I then waited another 10 minutes and the doctor still did not show.I left the hospital when my dog had not been examined after I arrived approximately 45 minutes - 1 hour prior. I located another doctor that treated my dog with the concern and attention she should have been given, in her vulnerable post op status. Why do they have a doctor on duty 24 hours, if they can't get out of bed to see a patient in need?\r\n\r\n

Pros: Nice new pretty facility

Cons: Can't wake up the doctor

Message from VCA Lakewood Animal Hospital

Lakewood Animal Hospital has been offering a wide array of veterinary services to pets and pet parents in the Cerritos area for over 40 years. You can count on us for preventive care for your pet...full medical, surgical and dental services...and dedicated laboratory and pharmaceutical services. Each time we examine and treat your pet, you'll find that we offer you the expertise of a national veterinary leader, with the care and thoughtfulness of local vets who are proud to serve your community. We are an American Animal Hospital Association (A.A.H.A) accredited hospital. We offer new puppy and kitten packages, dental packages, and microchipping. We accept Veterinary Pet Insurance. Open 24-hours 7 days a week! Walk-ins are welcome! Additional Services/Information: 24-hour emergency service available A.A.H.A accredited New Puppy and Kitten packages Veterinary Pet Insurance Serving the community for over 40 years Full-service veterinary hospital Boarding Grooming

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