Vans R Us

★★★☆☆

About Vans R Us

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Automotive

Automotive
More choices in Fort Lee:
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Toyota Of Hackensack

278 River St Hackensack, MN

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Bermuda Limousine International

537 W 20th St New York, NY

3.0 5
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Hi Everyone,

We pride ourselves on our customer service. Our vehicles are kept in immaculate condition with 2 full time detailers. We do keep a short stock of older vans for people who need a van in a hurry when everyone else is sold out. These vans are ONLY used if someone has NO reservation and has nowhere else to go. We guarantee any reservation where a deposit is left will get the exact van they wanted.

4
★★★★☆

Hi Everyone,

We pride ourselves on our customer service. Our vehicles are kept in immaculate condition with 2 full time detailers. We do keep a short stock of older vans for people who need a van in a hurry when everyone else is sold out. These vans are ONLY used if someone has NO reservation and has nowhere else to go. We guarantee any reservation where a deposit is left will get the exact van they wanted.

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This company gave me an unbelievable rate for a 10 day trip! Every company i called gave me good prices but wouldn't let me drive to where i needed to go. Every other company had a radial limit as far as how far i can go. It's great to have unlimited mileage but not be able to drive unlimited. For my 10 day trip, they had no problem with me going to Las Vegas and back!!! All the big name companies laughed when i said where i was going. They gave us one of their new vans and we were off. Plus i noticed that compared to the vans other companies had these had a lot more comfort options. The only downside is that you need to bring a dvd player for the kids. Otherwise, Kudos to Marco and Max for helping us out. unbelievable service all around!

4
★★★★☆

This company gave me an unbelievable rate for a 10 day trip! Every company i called gave me good prices but wouldn't let me drive to where i needed to go. Every other company had a radial limit as far as how far i can go. It's great to have unlimited mileage but not be able to drive unlimited. For my 10 day trip, they had no problem with me going to Las Vegas and back!!! All the big name companies laughed when i said where i was going. They gave us one of their new vans and we were off. Plus i noticed that compared to the vans other companies had these had a lot more comfort options. The only downside is that you need to bring a dvd player for the kids. Otherwise, Kudos to Marco and Max for helping us out. unbelievable service all around!

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i was planning a vacation with my family to drive to Florida. their vans were not only cheaper than flying but more comfortable in my opinion. the whole drive to boca raton was smooth and enjoyable for a change. the van was clean, well maintained and the agents that helped me were very accommodating. i didn't want a gold van that they had for me because my daughter wanted a white one. the agents had no problem changing my reservation so i could get the white van. frank, mack, and max were all very helpful and i would definitely use their service again, and recommend them for any needs where you need to drive around with a whole family.-Randy T-

5
★★★★★

i was planning a vacation with my family to drive to Florida. their vans were not only cheaper than flying but more comfortable in my opinion. the whole drive to boca raton was smooth and enjoyable for a change. the van was clean, well maintained and the agents that helped me were very accommodating. i didn't want a gold van that they had for me because my daughter wanted a white one. the agents had no problem changing my reservation so i could get the white van. frank, mack, and max were all very helpful and i would definitely use their service again, and recommend them for any needs where you need to drive around with a whole family.-Randy T-

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1 out of 1 people found this review helpful.

.

Hi,

I and my 2 friends had rented a 12-Seater Van from Vans-R-Us (Fort Lee, NJ) for our trip to Vermont on 2nd Oct'2009 weekend.
We booked the Van 10 days ahead of time and the agent (Mac) confirmed that we'll be getting Chevy Express (2005) Van. We believed him and got the confirmation over the phone. When we reached there on Friday evening at around 4:30 PM to pick the Van, the agent showed us old 1999 Chevy Van which was like a junk and scrap. We asked him can we get better Van in good condition or latest model, then the agent said that the manager has already assigned this Van for us and now he cannot do anything. He was very reluctant and adamant. Also he said we can back out and he'll return our money that we paid in advance. But we already had plans and bookings in Vermont so we just took the Van. While driving that piece of crap, I realized that we were fooled by 2 guys sitting over there.

Few things I faced when I was driving this old maroon colored Chevy Van, that the Van was not safe for driving. The steering wheel was vibrating and shaking when I applied brakes, wiper doesn't work and do not wipes the water on the windshield, it consumed more gas cause the engine was not tuned and also lot of pollution and smoke from the muffler, seats were soiled with dirt and dust for ages, head lights were not bright when it was raining, also there was no CD player in the Van.

Whoever reading this review,I would like you to make aware that not to rent Van from Van-R-Us and never fall prey to their sweet tongue. At the begining they speak politely till you pay the advance money and later they exploit you at the last moment when there's nothing much you can do. I would suggest better go with Enterprise or Budget, those are the market players and definitely provide good service. Its better to pay little more and get good service.

-Puff

1
★☆☆☆☆

Hi,

I and my 2 friends had rented a 12-Seater Van from Vans-R-Us (Fort Lee, NJ) for our trip to Vermont on 2nd Oct'2009 weekend.
We booked the Van 10 days ahead of time and the agent (Mac) confirmed that we'll be getting Chevy Express (2005) Van. We believed him and got the confirmation over the phone. When we reached there on Friday evening at around 4:30 PM to pick the Van, the agent showed us old 1999 Chevy Van which was like a junk and scrap. We asked him can we get better Van in good condition or latest model, then the agent said that the manager has already assigned this Van for us and now he cannot do anything. He was very reluctant and adamant. Also he said we can back out and he'll return our money that we paid in advance. But we already had plans and bookings in Vermont so we just took the Van. While driving that piece of crap, I realized that we were fooled by 2 guys sitting over there.

Few things I faced when I was driving this old maroon colored Chevy Van, that the Van was not safe for driving. The steering wheel was vibrating and shaking when I applied brakes, wiper doesn't work and do not wipes the water on the windshield, it consumed more gas cause the engine was not tuned and also lot of pollution and smoke from the muffler, seats were soiled with dirt and dust for ages, head lights were not bright when it was raining, also there was no CD player in the Van.

Whoever reading this review,I would like you to make aware that not to rent Van from Van-R-Us and never fall prey to their sweet tongue. At the begining they speak politely till you pay the advance money and later they exploit you at the last moment when there's nothing much you can do. I would suggest better go with Enterprise or Budget, those are the market players and definitely provide good service. Its better to pay little more and get good service.

-Puff

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1 out of 2 people found this review helpful.

.

Very bad experience..we were promised 2005 van and got 1999 old very bad conditioned van..our trip was miserable as you never know when your van will stop to work..people are adamant..I never seen such service with any other rental car services..

1
★☆☆☆☆

Very bad experience..we were promised 2005 van and got 1999 old very bad conditioned van..our trip was miserable as you never know when your van will stop to work..people are adamant..I never seen such service with any other rental car services..

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