Guaranteed Heating & Cooling

★★★☆☆
  • 5212 W Broad St

    Columbus, OH 43228

    Map & Directions
  • 614-877-3140

About Guaranteed Heating & Cooling

Details

Home Construction & Remodeling

Home Construction & Remodeling
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Guaranteed Heating And Cooling out of Grove City is completely unethical. The price they are charging for freon is CLEARLY price gouging. So far we've called 7 other providers (and heard anecdotally regarding an 8th) and they charged us TWICE the next highest rate. When we called to complain they were completely rude and said "Sorry, you approved the price we quoted." Please do your homework before considering Guaranteed Heating & Cooling. I did not and have now found numerous complaints regarding their shady practices. I would not recommend Guaranteed Heating and Cooling to anyone.

1
★☆☆☆☆

Guaranteed Heating And Cooling out of Grove City is completely unethical. The price they are charging for freon is CLEARLY price gouging. So far we've called 7 other providers (and heard anecdotally regarding an 8th) and they charged us TWICE the next highest rate. When we called to complain they were completely rude and said "Sorry, you approved the price we quoted." Please do your homework before considering Guaranteed Heating & Cooling. I did not and have now found numerous complaints regarding their shady practices. I would not recommend Guaranteed Heating and Cooling to anyone.

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RUN! RUN! RUN! Let your two year old child do the work before these guys. Rude and half assed work!!! THE WORST COMPANY EVER!!!!!!!

3
★★★★★

RUN! RUN! RUN! Let your two year old child do the work before these guys. Rude and half assed work!!! THE WORST COMPANY EVER!!!!!!!

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I had these guys out to replace my furnace, they were sharp on the price. We bought a Carrier system and they got it all in a day and they cleaned up good. the workers were very nice to us and made sure we were happy with everything they

3
★★★★★

I had these guys out to replace my furnace, they were sharp on the price. We bought a Carrier system and they got it all in a day and they cleaned up good. the workers were very nice to us and made sure we were happy with everything they

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BEWARE!! If you choose to use this company, please, please, please double-check everything!

I used this company to replace my furnace and heat pump and although the quote stated that they would deliver everything new, they took every shortcut they could and re-used my old equipment or didn't change out parts as promised.

What makes this situation even worse was the rude attitude of the "owner" who told me that I was splitting hairs when I asked for a price adjustment for the work that wasn't performed.

Shady, shady characters!

0
★☆☆☆☆

BEWARE!! If you choose to use this company, please, please, please double-check everything!

I used this company to replace my furnace and heat pump and although the quote stated that they would deliver everything new, they took every shortcut they could and re-used my old equipment or didn't change out parts as promised.

What makes this situation even worse was the rude attitude of the "owner" who told me that I was splitting hairs when I asked for a price adjustment for the work that wasn't performed.

Shady, shady characters!

.

Guaranteed Heating and Cooling is a provider for my home warranty company and I would caution anyone looking for HVAC service to look elsewhere. The first word order I place required multiple visits to have correctly completed (I had the initial work reviewed by a family member who works in the industry who identified short-cuts taken that had more efficient and effective fixes). After I placed the second work order I was called and told that "Work will start at 8am and continue throughout the day as long as necessary". No one had arrived by 8:45 so I called the company only to be harrangued by the workman who told me that they don't make appointments and that I was "on the list" and he would get to me at some point that day. While I understand that this is a common practice I was shocked at how rude and generally unprofessional he was on the phone. He insisted that his company would never schedule and appointment and then told me that he had three other calls that morning asking the same thing I did so obviously I was not the only person misled. To add insult to injury I spent the day waiting for his call which never came. I was not even called to be notified that no one would be able to make it out to service my AC unit that day.
Do yourself a favor and look for heating and cooling service with another company.

0
★☆☆☆☆

Guaranteed Heating and Cooling is a provider for my home warranty company and I would caution anyone looking for HVAC service to look elsewhere. The first word order I place required multiple visits to have correctly completed (I had the initial work reviewed by a family member who works in the industry who identified short-cuts taken that had more efficient and effective fixes). After I placed the second work order I was called and told that "Work will start at 8am and continue throughout the day as long as necessary". No one had arrived by 8:45 so I called the company only to be harrangued by the workman who told me that they don't make appointments and that I was "on the list" and he would get to me at some point that day. While I understand that this is a common practice I was shocked at how rude and generally unprofessional he was on the phone. He insisted that his company would never schedule and appointment and then told me that he had three other calls that morning asking the same thing I did so obviously I was not the only person misled. To add insult to injury I spent the day waiting for his call which never came. I was not even called to be notified that no one would be able to make it out to service my AC unit that day.
Do yourself a favor and look for heating and cooling service with another company.

Pros: None

Cons: Rude technician, Fail to show, average to below average service

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More about Guaranteed Heating & Cooling

Furnace Repair Furnace Service Furnace Replacement AC Repair AC replacement Heat Pump Installation HVAC Heating And Cooling Air Conditioning Heating Cooling Carrier Systems HVAC Service

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