Pump It Up

★★★★☆

Sports & Recreation

Sports & Recreation
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I went to Pump it up in Lynnwood today for the very first time for a birthday party. The bouncy houses were fun but the customer service was horrible and I would recommend that nobody plan a party here. \r
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A father from another party

3
★★★★★

I went to Pump it up in Lynnwood today for the very first time for a birthday party. The bouncy houses were fun but the customer service was horrible and I would recommend that nobody plan a party here. \r
\r
A father from another party

.

This place is great for the summer because their camp is 3 days a week from 9:30-2:30. You can get a lot done in that time. They give the kids lunch and snacks plus the kids bounce half of the time so they aren't going crazy when you pick

3
★★★★★

This place is great for the summer because their camp is 3 days a week from 9:30-2:30. You can get a lot done in that time. They give the kids lunch and snacks plus the kids bounce half of the time so they aren't going crazy when you pick

.

Per STAFF instructions, we placed a Nintendo DS, and 4 games (in giftbag) into the bin marked with our childs name. As directed we watched the safety video and were directed downstairs for our event. The staff said that they would put the gifts in our party room when our "play-time" was over. When we got to our party room the bag was missing. My wife and I are both successful professionals and have no interest in fabricating a story to get a free gift for our child. The owner is refusing responsibility and not open to help resolve what is clearly a STAFF issue. We are extremely disappointed in their policy and lack of understanding.

0
★☆☆☆☆

Per STAFF instructions, we placed a Nintendo DS, and 4 games (in giftbag) into the bin marked with our childs name. As directed we watched the safety video and were directed downstairs for our event. The staff said that they would put the gifts in our party room when our "play-time" was over. When we got to our party room the bag was missing. My wife and I are both successful professionals and have no interest in fabricating a story to get a free gift for our child. The owner is refusing responsibility and not open to help resolve what is clearly a STAFF issue. We are extremely disappointed in their policy and lack of understanding.

Pros: None

Cons: Lack of Integrity

 

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