SkinHealth Centers Boston

★★★★☆
3.6667 12
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Skin Health is clean and nicely decorated and they do carry some very good but over priced skin products (creams and such). The staff has attitude and are typically unfriendly and they don't really listen to what you had asked for. I wasn't expecting miracles but I expected that the whole area I had went in for to be treated. Let's say I went in expecting treatment for my whole leg and got just one pinky treated instead.

0
★☆☆☆☆

Skin Health is clean and nicely decorated and they do carry some very good but over priced skin products (creams and such). The staff has attitude and are typically unfriendly and they don't really listen to what you had asked for. I wasn't expecting miracles but I expected that the whole area I had went in for to be treated. Let's say I went in expecting treatment for my whole leg and got just one pinky treated instead.

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This is the biggest scam around. I went in for filler around my mouth and was told that they would take care of it for $550.00. When I called back a few days later to talk to someone because the filler didn't take, I was told I would have to pay more for additional filler. I went into the office and spoke with the owner, Cheryl, and was again told that I would have to pay extra for additional filler. I explained to her that I was told, by Dr. Townsend, that I only needed one syringe to fill my lines and I would be all set. She then told me that this isn't always the case and that most people require additional filler for an additional cost. I was not told this when I went in - I was told I would have "instant gratification." During my conversation with Cheryl I could see what she was doing - she was trying to get me to buy more packages. Again I explained to her that it wasnt my fault that the doctor didnt use enough and I paid for a service that I was told would work. Well it didn't. I walked right out of there. Don't be fooled by these rip off artists. That is exactly what they are. I can't wait to find every website in Boston posting horrible reviews for them. THE WORST!!! You claim to be in customer service - your pathetic

1
★☆☆☆☆

This is the biggest scam around. I went in for filler around my mouth and was told that they would take care of it for $550.00. When I called back a few days later to talk to someone because the filler didn't take, I was told I would have to pay more for additional filler. I went into the office and spoke with the owner, Cheryl, and was again told that I would have to pay extra for additional filler. I explained to her that I was told, by Dr. Townsend, that I only needed one syringe to fill my lines and I would be all set. She then told me that this isn't always the case and that most people require additional filler for an additional cost. I was not told this when I went in - I was told I would have "instant gratification." During my conversation with Cheryl I could see what she was doing - she was trying to get me to buy more packages. Again I explained to her that it wasnt my fault that the doctor didnt use enough and I paid for a service that I was told would work. Well it didn't. I walked right out of there. Don't be fooled by these rip off artists. That is exactly what they are. I can't wait to find every website in Boston posting horrible reviews for them. THE WORST!!! You claim to be in customer service - your pathetic

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All I can say is this place is top notch! I have had numerous treatments here and everytime I left I left with the feeling that the money I spend was well spent. Dr. Townsend is the Best! His technicians are so professional and always willing to help. It is a true Spa feeling, however you leave feeling that whatever treatment you rec was medical grade. I would never go anywhere else. I LOVE this place!

Try it out, I know you won't be disappointed!

2
★★★★★

All I can say is this place is top notch! I have had numerous treatments here and everytime I left I left with the feeling that the money I spend was well spent. Dr. Townsend is the Best! His technicians are so professional and always willing to help. It is a true Spa feeling, however you leave feeling that whatever treatment you rec was medical grade. I would never go anywhere else. I LOVE this place!

Try it out, I know you won't be disappointed!

Pros: Best and Only Place around

Cons: None

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From the moment I walked in, I felt at home. The staff is so welcoming and warm and the decor is beautiful, but comfortable. On my first visit I had microdermabrasion. My aesthetician was gentle and professional, and my skin was so soft. I had gone somewhere else for micro and it hurt and left me red, but at SkinHealth it was a great experience.
On my second visit I had a a laser treatment to get rid of broken capillaries and a couple of brown spots on my face. It didn't hurt at all and my skin looks flawless.
I LOVE this place!!!!!

2
★★★★★

From the moment I walked in, I felt at home. The staff is so welcoming and warm and the decor is beautiful, but comfortable. On my first visit I had microdermabrasion. My aesthetician was gentle and professional, and my skin was so soft. I had gone somewhere else for micro and it hurt and left me red, but at SkinHealth it was a great experience.
On my second visit I had a a laser treatment to get rid of broken capillaries and a couple of brown spots on my face. It didn't hurt at all and my skin looks flawless.
I LOVE this place!!!!!

Pros: Best medical aestheticians, best microdermabrassion

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I spent $1000.00 on a treatment to remove brown spots from my face and hands from sun damage. There were little/no results. I pointed out the lack of results at each of my four treatments.
I called several times to speak to the owner, she finally agreed to have me come in for another treatment. Snooty technician blamed me for the lack of results. Treatment is a rip off
Out $1000.00 and no result. Be careful

0
★☆☆☆☆

I spent $1000.00 on a treatment to remove brown spots from my face and hands from sun damage. There were little/no results. I pointed out the lack of results at each of my four treatments.
I called several times to speak to the owner, she finally agreed to have me come in for another treatment. Snooty technician blamed me for the lack of results. Treatment is a rip off
Out $1000.00 and no result. Be careful

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I was a first time client at Skinhealth Centers for a promotion they did for spa week. My friend has been a client of their's and raved about her esthetician, lyndsy. She goes for hair removal and facials and is extremely happy with her results, so I thought I would give it a try. When I called the receptionist was extremely friendly and accomadating. I asked questions, and she had no problem answering all of them. And when I asked for Lyndsy, she said it wouldn't be a problem. When I got there, it was a little chaotic, but everyone was super friendly and nice. My microdermabrasion was awesome. My skin felt clean, looked great, and was absolutely glowing. Lyndsy answered all of my questions, made recommendations without pushing, and made me feel absolutely comfortable and relaxed. She had a great energy about her and you could tell, she really loved her job. She was very knowledgeable, which made me feel more at ease. I would definitely reccomend her over other estheticians I have ever seen (and I've seen a lot). I can not rave about my experience enough. Now that I know what their services are like, and the experience the estheticians have, I'm more interested the other things they offer. Spa week or not, I'm definitely going back!

2
★★★★★

I was a first time client at Skinhealth Centers for a promotion they did for spa week. My friend has been a client of their's and raved about her esthetician, lyndsy. She goes for hair removal and facials and is extremely happy with her results, so I thought I would give it a try. When I called the receptionist was extremely friendly and accomadating. I asked questions, and she had no problem answering all of them. And when I asked for Lyndsy, she said it wouldn't be a problem. When I got there, it was a little chaotic, but everyone was super friendly and nice. My microdermabrasion was awesome. My skin felt clean, looked great, and was absolutely glowing. Lyndsy answered all of my questions, made recommendations without pushing, and made me feel absolutely comfortable and relaxed. She had a great energy about her and you could tell, she really loved her job. She was very knowledgeable, which made me feel more at ease. I would definitely reccomend her over other estheticians I have ever seen (and I've seen a lot). I can not rave about my experience enough. Now that I know what their services are like, and the experience the estheticians have, I'm more interested the other things they offer. Spa week or not, I'm definitely going back!

Pros: services, estheticians, customer service, knowledge

Cons: ambience,

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I went to this spa to get a facial for the first time and I had a wonderful experience. The esthetician really worked with me on what I was trying to accomplish. I loved the way my skin looked when the facial was finished. I felt very welcome by the receptionist and very comfortable in the whole atmosphere. The girls who worked there really seemed to know what they were doing. I would definitely reccomend it and I will be back there again.

2
★★★★★

I went to this spa to get a facial for the first time and I had a wonderful experience. The esthetician really worked with me on what I was trying to accomplish. I loved the way my skin looked when the facial was finished. I felt very welcome by the receptionist and very comfortable in the whole atmosphere. The girls who worked there really seemed to know what they were doing. I would definitely reccomend it and I will be back there again.

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I know I should have heeded the advice of others on here who said that the facials were no good, but I went anyway. I had a facial there two weeks ago, and I am very dissatisfied. I was told to come there at 3:45, which I did. When I arrived, they said they had booked me at 4:00, but said that I would start before then. That was wrong as I had to wait until 4:20. I had asked about the price of the facial, and they had told me that the standard was $80, but when I got there, she told me that it would be $100. I thought there would be something extra, but in the end, it just seemed like a standard facial, I don't know what cost the extra $100 (although there was an upper arm/chest massage, which left me freezing, I don't know if that was the extra $20.

In the end, I felt like I had spent $100 on nothing because not only did my skin not look any better, it actually got worse. I had actually asked what they use to remove blackheads/whiteheads, saying that I did not like them using their fingers (is it so hard to train them to use the blackhead remover instrument which I use myself?), but I was told that they use gloves. I was so desperate to get rid of some of my blackheads that I decided to go for it. Now, my most annoying blackheads are still there, and I have a huge blemish on my cheek, which has taken about a week to die down. Honestly, if the facial had been $50 or less, maybe I would not be writing this review, but for the price that I paid, I felt I had to write and complain. Please don't waste your hard earned money!

1
★★★☆☆

I know I should have heeded the advice of others on here who said that the facials were no good, but I went anyway. I had a facial there two weeks ago, and I am very dissatisfied. I was told to come there at 3:45, which I did. When I arrived, they said they had booked me at 4:00, but said that I would start before then. That was wrong as I had to wait until 4:20. I had asked about the price of the facial, and they had told me that the standard was $80, but when I got there, she told me that it would be $100. I thought there would be something extra, but in the end, it just seemed like a standard facial, I don't know what cost the extra $100 (although there was an upper arm/chest massage, which left me freezing, I don't know if that was the extra $20.

In the end, I felt like I had spent $100 on nothing because not only did my skin not look any better, it actually got worse. I had actually asked what they use to remove blackheads/whiteheads, saying that I did not like them using their fingers (is it so hard to train them to use the blackhead remover instrument which I use myself?), but I was told that they use gloves. I was so desperate to get rid of some of my blackheads that I decided to go for it. Now, my most annoying blackheads are still there, and I have a huge blemish on my cheek, which has taken about a week to die down. Honestly, if the facial had been $50 or less, maybe I would not be writing this review, but for the price that I paid, I felt I had to write and complain. Please don't waste your hard earned money!

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From the moment I walked in to the Newbury St. location I was treated like royalty. They have a front desk concierge who attended to my every need. The salon decor is beautiful and serene. Dr. Townsend is one of the best doctors in the business for injectibles. If you want the best go to Skin Health where you will only get a DOCTOR for your appt.! My facial was so relaxing and my skin glowed for days after my treatment. The estheticians are professional and not hard sell like alot of other places I have been to. I would highly reccomend Skin Health and I can't wait to go back!

1
★★★☆☆

From the moment I walked in to the Newbury St. location I was treated like royalty. They have a front desk concierge who attended to my every need. The salon decor is beautiful and serene. Dr. Townsend is one of the best doctors in the business for injectibles. If you want the best go to Skin Health where you will only get a DOCTOR for your appt.! My facial was so relaxing and my skin glowed for days after my treatment. The estheticians are professional and not hard sell like alot of other places I have been to. I would highly reccomend Skin Health and I can't wait to go back!

Pros: Very experienced staff beautiful decor

Cons: None

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I did a lot of research to find the best place to go, and I found it at SkinHealth. They have the most up-to-date technology and have tons of experience. Finally, no more shaving.

2
★★★★★

I did a lot of research to find the best place to go, and I found it at SkinHealth. They have the most up-to-date technology and have tons of experience. Finally, no more shaving.

Pros: State of the art technology

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My skin has never looked better. I couldn't believe how wonderful my experience was. The people at SkinHealth are true professionals. I went the first time because one of my friends recommended it, and I have been back several tlimes since then. Everybody tells me how radiant my skin looks. I wish I could move in and have treatmentsw every day!

2
★★★★★

My skin has never looked better. I couldn't believe how wonderful my experience was. The people at SkinHealth are true professionals. I went the first time because one of my friends recommended it, and I have been back several tlimes since then. Everybody tells me how radiant my skin looks. I wish I could move in and have treatmentsw every day!

Pros: exceptional services; specialized treastments for every type of skin

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A wonderful place.............................................................................................

2
★★★★★

A wonderful place.............................................................................................

 

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