Corona Del Mar Animal Hospital

★★☆☆☆

Pets & Animals

Pets & Animals
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All Creatures Care Cottage Veterinary Hospital

1912 Harbor Blvd Costa Mesa, CA

2.3333 3
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Is ??Brian G? a disgruntled former employee? His review is so catty and over-the-top that it sounds fabricated. Certainly, it??s not consistent with my experience with the staff at Corona del Mar Animal Hospital. Everyone there has always been very caring and professional with me. I would not hesitate to recommend the Corona del Mar Animal Hospital to every pet owner I know.

5
★★★★★

Is ??Brian G? a disgruntled former employee? His review is so catty and over-the-top that it sounds fabricated. Certainly, it??s not consistent with my experience with the staff at Corona del Mar Animal Hospital. Everyone there has always been very caring and professional with me. I would not hesitate to recommend the Corona del Mar Animal Hospital to every pet owner I know.

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I wish I could give this place zero stars. Let me break down my experience from the start. This is a very charming animal hospital from the outside - has a very spanish feel, red tiles etc. When you walk through the door, you don't feel like you're in a sterile hospital, it feels very homey. There were, I think 5 girls working upfront, and not one of them stopped their "important" conversations to greet me. I was the ONLY person there and it took them at least 2 minutes to acknowledge me. Finally, an asian women asks, "Can I help you?" I respond with, "Yes, I have an appointment at 11:30 for my new puppy." She responds, "And what's your name?" she might as well have said "ya, so, what's you're effing name?" I gave her my name and she says, "You're appointment was at 11:00, not 11:30, you'll have to drop your pet off or you can wait until noon before the doctor can see you." I didn't want to agrue, but I am very maticulous with my scheduling and rarely ever make a mistake like that. So, I decided to wait until 12:00 to see the doctor. While I was waiting, all the girls start gabbing on and on and on about things that I, as a male, found very innappropriate. The ring leader, it seemed, was the asian woman. She would start conversations as if I wasn't sitting 6 feet away from them. Very irriating and very unprofessional. The asian woman was even saying rude things about one of the doctors that worked there. I felt like I was in an episode of Gossip Girl. Such drama. Granted, I've dealt with my work place dramas before, but never would I discuss these things right in front of clients.
When I finally got in to see the doctor, I felt very rushed. Maybe he needed to get to lunch or something. Anyway, after paying upwards of $300 I felt drained from all the excessive talking from the front staff. One of the most annoying experiences and I certainly won't be back. If I wanted that much gossip, I would have gotten a pedicure.

1
★☆☆☆☆

I wish I could give this place zero stars. Let me break down my experience from the start. This is a very charming animal hospital from the outside - has a very spanish feel, red tiles etc. When you walk through the door, you don't feel like you're in a sterile hospital, it feels very homey. There were, I think 5 girls working upfront, and not one of them stopped their "important" conversations to greet me. I was the ONLY person there and it took them at least 2 minutes to acknowledge me. Finally, an asian women asks, "Can I help you?" I respond with, "Yes, I have an appointment at 11:30 for my new puppy." She responds, "And what's your name?" she might as well have said "ya, so, what's you're effing name?" I gave her my name and she says, "You're appointment was at 11:00, not 11:30, you'll have to drop your pet off or you can wait until noon before the doctor can see you." I didn't want to agrue, but I am very maticulous with my scheduling and rarely ever make a mistake like that. So, I decided to wait until 12:00 to see the doctor. While I was waiting, all the girls start gabbing on and on and on about things that I, as a male, found very innappropriate. The ring leader, it seemed, was the asian woman. She would start conversations as if I wasn't sitting 6 feet away from them. Very irriating and very unprofessional. The asian woman was even saying rude things about one of the doctors that worked there. I felt like I was in an episode of Gossip Girl. Such drama. Granted, I've dealt with my work place dramas before, but never would I discuss these things right in front of clients.
When I finally got in to see the doctor, I felt very rushed. Maybe he needed to get to lunch or something. Anyway, after paying upwards of $300 I felt drained from all the excessive talking from the front staff. One of the most annoying experiences and I certainly won't be back. If I wanted that much gossip, I would have gotten a pedicure.

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Took my beloved to this vet for 10 years. They failed to properly diagnose cancer, called it allergies and pinched nerve. Symptoms were classic cancer that should have sent signals and could have been readily diagnosed with ultrasound, but this was not suggested and even discouraged. Perhaps it is because they don't offer it. For whatever reason, my dog's life has been truncated needlessly. Same thing happened to two friend's dogs there. One did not know what happened to her dog until it started happening to mine, and I took her to UC Davis, who gave me the grim news. At that point it was fatal.

1
★☆☆☆☆

Took my beloved to this vet for 10 years. They failed to properly diagnose cancer, called it allergies and pinched nerve. Symptoms were classic cancer that should have sent signals and could have been readily diagnosed with ultrasound, but this was not suggested and even discouraged. Perhaps it is because they don't offer it. For whatever reason, my dog's life has been truncated needlessly. Same thing happened to two friend's dogs there. One did not know what happened to her dog until it started happening to mine, and I took her to UC Davis, who gave me the grim news. At that point it was fatal.

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