Hebert's Town And Country

★★★★☆
  • 1155 East Bert Kouns

    Shreveport, LA 71105

    Map & Directions
  • 866-994-6515

About Hebert's Town And Country

Details
Hours
Mon-Fri: 8:30am - 8:00pm Sat: 9:00am - 7:00pm
4.1429 14
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If you are thinking of buying a used car from Hebert's, don't. My husband and I went there in search of a good used auto and what we bought was a piece of crap. They promised a 50 point inspection and all was well with our ""wonderful"" car. When we drove it off the lot, we realized that the CD player didn't work and we took it back for them to fix. Guess what? We had driven it off the lot and it was ""no longer their problem"". We have owned this car for less than a year and we have had to fix multiple things, from belts and hoses, to water pump and more. The seat warmer comes on and won't go off. The driver's window won't go down, the passenger's window fell into the door and shattered. The back seat window won't go down any longer. The air conditioner has gone out and the list goes on. I believe their 50 point inspection consisted of no more than a car wash and checking to see if it had tires. I will never drive on their lot again much less buy another automobile from them. Buy at your own risk. I wouldn't recommend this dealership to anyone.

0
★☆☆☆☆

If you are thinking of buying a used car from Hebert's, don't. My husband and I went there in search of a good used auto and what we bought was a piece of crap. They promised a 50 point inspection and all was well with our ""wonderful"" car. When we drove it off the lot, we realized that the CD player didn't work and we took it back for them to fix. Guess what? We had driven it off the lot and it was ""no longer their problem"". We have owned this car for less than a year and we have had to fix multiple things, from belts and hoses, to water pump and more. The seat warmer comes on and won't go off. The driver's window won't go down, the passenger's window fell into the door and shattered. The back seat window won't go down any longer. The air conditioner has gone out and the list goes on. I believe their 50 point inspection consisted of no more than a car wash and checking to see if it had tires. I will never drive on their lot again much less buy another automobile from them. Buy at your own risk. I wouldn't recommend this dealership to anyone.

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Cameo is the best and Hebert's is very lucky to have him on their team. Cameo was very concern with what I want.

Thanks

Aketa Latin

4
★★★★☆

Cameo is the best and Hebert's is very lucky to have him on their team. Cameo was very concern with what I want.

Thanks

Aketa Latin

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Nichi Wallace, went above and beyond what most would have done to help us get our mother a great deal on a car. Everyone there was nice as well, next time we get ready to look for a car we will come there again.

5
★★★★★

Nichi Wallace, went above and beyond what most would have done to help us get our mother a great deal on a car. Everyone there was nice as well, next time we get ready to look for a car we will come there again.

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Just wanted to say that every experience I have had at Hebert's TandC has been a pleasant one. Whether it be the purchase of my jeep to the excellent service, they are top notch. The sales staff and service department are very knowledgeable. I will come back again for our next purchase and continue to come in for my service.
Andrew

5
★★★★★

Just wanted to say that every experience I have had at Hebert's TandC has been a pleasant one. Whether it be the purchase of my jeep to the excellent service, they are top notch. The sales staff and service department are very knowledgeable. I will come back again for our next purchase and continue to come in for my service.
Andrew

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I have been very pleased with the service that has been shown at HT&C. My sales consultant, Clarence Smith, is very knowledgeable about Chryster's product. Clarence has proven to me that he is a top notch sales consultant during the purchase of my Chrysler 300C. If I have a question -- he has the answer. Outstanding salesmanship and customer service!

5
★★★★★

I have been very pleased with the service that has been shown at HT&C. My sales consultant, Clarence Smith, is very knowledgeable about Chryster's product. Clarence has proven to me that he is a top notch sales consultant during the purchase of my Chrysler 300C. If I have a question -- he has the answer. Outstanding salesmanship and customer service!

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I went in to have my car checked, as my engine light was on. I was greeted by Deidra Sandefur who assured me that my car would be handled quickly. I decided to wait while they preformed the needed repairs. Within an hour she came and told me the findings and then returned again about 45 minutes later to let me know my car was completed. This is the reason I continue to come to this dealership. They have quality service technicians & the service staff is great. Thanks for another good job!!

5
★★★★★

I went in to have my car checked, as my engine light was on. I was greeted by Deidra Sandefur who assured me that my car would be handled quickly. I decided to wait while they preformed the needed repairs. Within an hour she came and told me the findings and then returned again about 45 minutes later to let me know my car was completed. This is the reason I continue to come to this dealership. They have quality service technicians & the service staff is great. Thanks for another good job!!

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.

I visited HT&C and the service department was busy but D. Sandefur still made an effort to service me and be professional at the same time. She is very knowledgeable in her services. She was very nice and was able to assist me quickly and effectively. Thank you for the excellent customer service. I will visit again.

5
★★★★★

I visited HT&C and the service department was busy but D. Sandefur still made an effort to service me and be professional at the same time. She is very knowledgeable in her services. She was very nice and was able to assist me quickly and effectively. Thank you for the excellent customer service. I will visit again.

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I am from out of town and I own a Chrysler 300 ... I needed to service my vehicle before I went back on the road and I have been to many other dealerships & the service has always been poor compared to where I bought my vehicle but I found Deadra very helpful and friendly. She made me feel like I was at home again!! Thanks for the great exprience.

5
★★★★★

I am from out of town and I own a Chrysler 300 ... I needed to service my vehicle before I went back on the road and I have been to many other dealerships & the service has always been poor compared to where I bought my vehicle but I found Deadra very helpful and friendly. She made me feel like I was at home again!! Thanks for the great exprience.

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.

I can not express just how extremely IMPRESSED I am with Hebert's service. Deadra Sandefur walked my vehicle personally through the entire process and kept me updated as to the status of my service. This is their constant customer service standard for everyone! I love it! My car is better than new. Hebert's you have a CUSTOMER FOR LIFE! I will reccomend your business to everyone! Thank you for employing people like Deadra too...she is a gem!

5
★★★★★

I can not express just how extremely IMPRESSED I am with Hebert's service. Deadra Sandefur walked my vehicle personally through the entire process and kept me updated as to the status of my service. This is their constant customer service standard for everyone! I love it! My car is better than new. Hebert's you have a CUSTOMER FOR LIFE! I will reccomend your business to everyone! Thank you for employing people like Deadra too...she is a gem!

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.

The service was outstanding and the service agent that helped me deadra was great as well. She was informative and kind as well. I will always come back

5
★★★★★

The service was outstanding and the service agent that helped me deadra was great as well. She was informative and kind as well. I will always come back

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I recently purchased a 2007 Dodge Ram Mega Cab from Hebert's Town and Country and couldn't be happier. Not only did I get a quality used vehicle, but the customer service throughout the entire process was flawless. My salesman, Chris, has been helpful on every service visit and even called me to check and see how I was enjoying my new truck. Hebert's Town and Country is the most enjoyable experience that I've had purchasing a vehicle. Will definitely be back once I'm in the market again.

5
★★★★★

I recently purchased a 2007 Dodge Ram Mega Cab from Hebert's Town and Country and couldn't be happier. Not only did I get a quality used vehicle, but the customer service throughout the entire process was flawless. My salesman, Chris, has been helpful on every service visit and even called me to check and see how I was enjoying my new truck. Hebert's Town and Country is the most enjoyable experience that I've had purchasing a vehicle. Will definitely be back once I'm in the market again.

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I purchased a new 2008 Jeep Wrangler Unlimited from them last August. Internet sales guy (Preston) owns one just like it and always talks to me when I come for service. He has even helped me choose what lift and tires to put on it. Service has been as advertised. Kids love it when we take the top off. My Wife will be looking for a van soon and they will get my business again, they have earned it!

Mr. Les Crow

5
★★★★★

I purchased a new 2008 Jeep Wrangler Unlimited from them last August. Internet sales guy (Preston) owns one just like it and always talks to me when I come for service. He has even helped me choose what lift and tires to put on it. Service has been as advertised. Kids love it when we take the top off. My Wife will be looking for a van soon and they will get my business again, they have earned it!

Mr. Les Crow

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My daughter and son-in-law bought a Charger this year new from them and it's been no joy for them just a headache. It came with nice 22" rims and they have been extremely cautious driving it and have done nothing to mess them up but with in a couple of weeks one tire kept leaking air then blew out. They would not take responsibility so they had to buy the tire themselves. Now a second tire is doing the same and come to find it had 2 knots and was rubbing the inside of the rim on the car because it has no clearance. They have now found out from the ones the dealer had put the tires on and they had also lowered the car which was not disclosed in the paperwork when bought and the dealer still will not do anything except tell them to claim this on insurance when it's not and why should their insurance go up for what is their fault it's the dealers fault because they had all this put on the car before it was bought and not at their request. Crappy Crappy people. They have two kids 4 and 2 years old which when the first tire blew took out some plastic under the car and did some damage luckily the kids were no near the car like we had just been before it blew like a shotgun going off.

1
★☆☆☆☆

My daughter and son-in-law bought a Charger this year new from them and it's been no joy for them just a headache. It came with nice 22" rims and they have been extremely cautious driving it and have done nothing to mess them up but with in a couple of weeks one tire kept leaking air then blew out. They would not take responsibility so they had to buy the tire themselves. Now a second tire is doing the same and come to find it had 2 knots and was rubbing the inside of the rim on the car because it has no clearance. They have now found out from the ones the dealer had put the tires on and they had also lowered the car which was not disclosed in the paperwork when bought and the dealer still will not do anything except tell them to claim this on insurance when it's not and why should their insurance go up for what is their fault it's the dealers fault because they had all this put on the car before it was bought and not at their request. Crappy Crappy people. They have two kids 4 and 2 years old which when the first tire blew took out some plastic under the car and did some damage luckily the kids were no near the car like we had just been before it blew like a shotgun going off.

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Herbert's Town and Country did not impress me. Took forever for someone to come out on the lot to help you. Then their finance department took forever as well. Needless to say we won't be back.

2
★★☆☆☆

Herbert's Town and Country did not impress me. Took forever for someone to come out on the lot to help you. Then their finance department took forever as well. Needless to say we won't be back.

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1 out of 1 people found this review helpful.

Message from Hebert's Town And Country

At Hebertβ??s Town & Country we look forward to providing you a perfect experience every time. We are a family owned business who has been serving Shreveport-Bossier for over thirty years. Chrysler has awarded us with 5 Star certification for over 25 years because of excellence in customer service. If you are looking for a new or pre-owned vehicle, our certified sales consultants look forward to offering no-pressure assistance in your shopping. Our service department offers Master Certified Technicians along with Saturday hours for your convenience. Call us today at 866-994-6515, we look forward to serving you!

More about Hebert's Town And Country

New, Pre-Owned, Certified Pre-Owned, Manufacture Certified, Classic/Collector & Commercial/Fleet Vehicles. Service Center, Body Shop, Detailing, Master Certified Technicians, Certified Consultants, Parts & Accessories

 

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