Murray, Jerry, Dvm - Animal Clinic Of Farmers Brnch

★★★★☆
  • 14021 Denton Dr

    Farmers Branch, TX 75234

    Map & Directions
  • 972-247-2221

Pets & Animals

Pets & Animals
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3.5 4
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The front office staff has been rude and inconsiderate for the 14 years I've been going there. Professional they're not. The docs are quick but really lack personality. I only bring my pooch here for the affordable prices.

1
★★★☆☆

The front office staff has been rude and inconsiderate for the 14 years I've been going there. Professional they're not. The docs are quick but really lack personality. I only bring my pooch here for the affordable prices.

Pros: price

Cons: staff

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I wish I could give this clinic 10 stars! They are wonderful! A friend of mine recommended this clinic after taking her 2 adorable pugs for vaccinations. I was looking to neuter my dog (poor thing) at a reasonable price and ACFB only charged $70 for the operation and $40 for the drugs. They also gave him other shots, a heart-worm exam AND a 12 month supply of heartguard for $158 TOTAL! They also gave us a free "neuter kit" from Iams that included more information on post-neutering care, dog treats, a dog-food measuring cup and coupons.

My dog is a scaredy-cat (seriously!) but the staff treated him so well and he didn't seem that nervous going in and only a bit sad when we picked him up later that day. In about a week his wound was almost completely healed and he's back to being cheerful and playful. I highly recommend this place. They are not as fancy as other vet's.. they won't email you and probably won't send you reminder's in the mail, but they work well and that's what counts. A++++

2
★★★★★

I wish I could give this clinic 10 stars! They are wonderful! A friend of mine recommended this clinic after taking her 2 adorable pugs for vaccinations. I was looking to neuter my dog (poor thing) at a reasonable price and ACFB only charged $70 for the operation and $40 for the drugs. They also gave him other shots, a heart-worm exam AND a 12 month supply of heartguard for $158 TOTAL! They also gave us a free "neuter kit" from Iams that included more information on post-neutering care, dog treats, a dog-food measuring cup and coupons.

My dog is a scaredy-cat (seriously!) but the staff treated him so well and he didn't seem that nervous going in and only a bit sad when we picked him up later that day. In about a week his wound was almost completely healed and he's back to being cheerful and playful. I highly recommend this place. They are not as fancy as other vet's.. they won't email you and probably won't send you reminder's in the mail, but they work well and that's what counts. A++++

Pros: Affordable and great service

Cons: To the point phone conversations

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We were very disappointed with the front office staff professionalism. The prices are very inexpensive, however we learned that you can get what you pay for.
There seemed to us a confused front desk, unaware of check in wait, unaware of payment processing, and not cooperative about when or if you can speak to the owner to get clarification of proceedures. Our pets & us as pet owners have found a new and polite home for our pets.

0
★☆☆☆☆

We were very disappointed with the front office staff professionalism. The prices are very inexpensive, however we learned that you can get what you pay for.
There seemed to us a confused front desk, unaware of check in wait, unaware of payment processing, and not cooperative about when or if you can speak to the owner to get clarification of proceedures. Our pets & us as pet owners have found a new and polite home for our pets.

Pros: low prices on services

Cons: Front Desk in need of Customer Services Skills

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My grandpa took his dog skyy there for years and always got excellent service. After skyy passed away and my grandfather became ill, I moved to Farmers Branch from Austin to care for him. I brought along with me my dog, Baby. When I needed to take him to get his shots and his annual check up my grandfather begged me to go to the Animal Clinic of FB. I did, I was very pleased. My dog got fast service. The vet techs are so friendly and outspoken. This made for a very pleasant visit. Dr. David always has a smile on his face. He is kind of shy but is very direct and straight forward with all your needs or questions. I love this clinic. If I hadn't moved to Austin, TX I would still be a happy client. Thank all of you at ACFB for all your services and your wonderful hospitality. Melissa Dexter

5
★★★★★

My grandpa took his dog skyy there for years and always got excellent service. After skyy passed away and my grandfather became ill, I moved to Farmers Branch from Austin to care for him. I brought along with me my dog, Baby. When I needed to take him to get his shots and his annual check up my grandfather begged me to go to the Animal Clinic of FB. I did, I was very pleased. My dog got fast service. The vet techs are so friendly and outspoken. This made for a very pleasant visit. Dr. David always has a smile on his face. He is kind of shy but is very direct and straight forward with all your needs or questions. I love this clinic. If I hadn't moved to Austin, TX I would still be a happy client. Thank all of you at ACFB for all your services and your wonderful hospitality. Melissa Dexter

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