Southwest Plumbing

★★★★★
24 hours-a-day/7 days-a-week!
47.5611 -122.363
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206-932-1777

2401 Sw Alaska St

Seattle, WA

98106

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4.5581393 86
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Reviews 51 - 86 of 86. « Previous 1 2 Next »
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replaced a 1 foot section of drain pipe and 1 foot section of copper pipe from water supply line for washing machine everything was very easy to get to, took them less than 2 hrs and charged $725... I figured cost of supplies was probably less than $50-$75 so they roughly charged me over $600 for labor!!!

Will never use again

1
★☆☆☆☆

replaced a 1 foot section of drain pipe and 1 foot section of copper pipe from water supply line for washing machine everything was very easy to get to, took them less than 2 hrs and charged $725... I figured cost of supplies was probably less than $50-$75 so they roughly charged me over $600 for labor!!!

Will never use again

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2 out of 7 people found this review helpful.

.

South West Plumbing give me a quote of $1,000 to fix two toilet water recycling problem and put a new washer to the hose. The person who wrote the quote must be crazy or too greedy. I found another company and fixed problem for $150.

1
★☆☆☆☆

South West Plumbing give me a quote of $1,000 to fix two toilet water recycling problem and put a new washer to the hose. The person who wrote the quote must be crazy or too greedy. I found another company and fixed problem for $150.

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4 out of 8 people found this review helpful.

.

we've used them three times: fix leaking washers, unclog some bathroom drains, install a dishwasher. They come right away and charge by the job, not by time. Two drains to unclog? Two charges! I do NOT like this company. The plumbers come in pairs - maybe good, maybe not -- but you pay for both.

NOT a good deal - unless you have no choices. They give discounts, but how do you know they don't put the price up first? Is this a good deal? Who would know?

Adequate in terms of work, but nasty in terms of overall service.

1
★☆☆☆☆

we've used them three times: fix leaking washers, unclog some bathroom drains, install a dishwasher. They come right away and charge by the job, not by time. Two drains to unclog? Two charges! I do NOT like this company. The plumbers come in pairs - maybe good, maybe not -- but you pay for both.

NOT a good deal - unless you have no choices. They give discounts, but how do you know they don't put the price up first? Is this a good deal? Who would know?

Adequate in terms of work, but nasty in terms of overall service.

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3 out of 7 people found this review helpful.

.

I needed a plumber! No one wants to call a plumber but I needed one bad. I had seen the trucks and the TV commercials so I decided to give them a call. My toilet was overflowing and would not stop! The guys showed up right away and figured out that my sewer was backed up. They told me that they thought that it must be the city main because the water just kept coming. The younger guy ( an apprentice i guess) started cleaning up the mess while the other one investigated the problem. In minutes he came back in and said that the city sewer was full and that he had called the city and they were on the way.When the city cleared their line my problem went away. The plumber did say that the lines in my house should be cleaned because they had been filled with the city sewage. It all made sense so I had them do the work.My charges were under $500.00 and I was glad to pay it. I could have been taken advantage of and would have signed anything to get my sewer fixed. It is refreshing to know that South West Plumbing cared more about me than taking my money. Thank you South west I will call again

5
★★★★★

I needed a plumber! No one wants to call a plumber but I needed one bad. I had seen the trucks and the TV commercials so I decided to give them a call. My toilet was overflowing and would not stop! The guys showed up right away and figured out that my sewer was backed up. They told me that they thought that it must be the city main because the water just kept coming. The younger guy ( an apprentice i guess) started cleaning up the mess while the other one investigated the problem. In minutes he came back in and said that the city sewer was full and that he had called the city and they were on the way.When the city cleared their line my problem went away. The plumber did say that the lines in my house should be cleaned because they had been filled with the city sewage. It all made sense so I had them do the work.My charges were under $500.00 and I was glad to pay it. I could have been taken advantage of and would have signed anything to get my sewer fixed. It is refreshing to know that South West Plumbing cared more about me than taking my money. Thank you South west I will call again

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2 out of 5 people found this review helpful.

.

They are awful.

I made an appointment with them days in advance. They were to be here between 8 and 10 AM. They called at 9:30 and said they would be here after 10. I called them at 11:30. They did not know when they would get there.

The tech showed up at 1PM. Tech said he could not do our job because he did not know how to size the gas pipe.

The inspection was scheduled for Monday. They left me trying to find someone to do emergency work at 1:20 PM Saturday.

Avoid them at all costs.

1
★☆☆☆☆

They are awful.

I made an appointment with them days in advance. They were to be here between 8 and 10 AM. They called at 9:30 and said they would be here after 10. I called them at 11:30. They did not know when they would get there.

The tech showed up at 1PM. Tech said he could not do our job because he did not know how to size the gas pipe.

The inspection was scheduled for Monday. They left me trying to find someone to do emergency work at 1:20 PM Saturday.

Avoid them at all costs.

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3 out of 9 people found this review helpful.

.

Twice I had SW come out since they are the closest. Three times now I've had other companies, all of which were more polite and none of whom were insulting enough to suggest that the only real solution was a huge $7K bid one time and $8K bid another time. I've since learned from other plumbers that the $8K bid had much cheaper options any respectable plumber knows (and I now take care of it myself for about $60/year). The $7K bid was referred to by other plumbers as, "Well, yeah, that's ideal but rarely is done and most plumbers would offer but never pressure". The work done was ok... pricey but adequate, but after the 2nd visit reeking of arrogance and trying to brow beat me into multi-K $$ bids and treating me like an idiot for not doing a 2nd mortgage to do the work I decided never to call them again.

1
★☆☆☆☆

Twice I had SW come out since they are the closest. Three times now I've had other companies, all of which were more polite and none of whom were insulting enough to suggest that the only real solution was a huge $7K bid one time and $8K bid another time. I've since learned from other plumbers that the $8K bid had much cheaper options any respectable plumber knows (and I now take care of it myself for about $60/year). The $7K bid was referred to by other plumbers as, "Well, yeah, that's ideal but rarely is done and most plumbers would offer but never pressure". The work done was ok... pricey but adequate, but after the 2nd visit reeking of arrogance and trying to brow beat me into multi-K $$ bids and treating me like an idiot for not doing a 2nd mortgage to do the work I decided never to call them again.

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4 out of 10 people found this review helpful.

.

Had a problem - made a call - and they were here. The personnel sent out diagnosed the problem, suggested what needed to be done to correct the situation and scheduled the very next day to complete the work. They kept in touch, notified us when they were arriving and stayed until the job was completed. It was a good experience. I would recommend South West Plumbing to my friends.

4
★★★★☆

Had a problem - made a call - and they were here. The personnel sent out diagnosed the problem, suggested what needed to be done to correct the situation and scheduled the very next day to complete the work. They kept in touch, notified us when they were arriving and stayed until the job was completed. It was a good experience. I would recommend South West Plumbing to my friends.

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6 out of 7 people found this review helpful.

.

South West Plumbing is a great company. Through the horrors of the recent storm, SW plumbing was there. I had a tree fall on my roof and crash trough my house. Without power for a week. The tree knocked out some of my plumbing. I called the right company. Southwest plumbing was at my house with in 2 hours of the call. They gave me the up front quote before they started the work. With in no time at all my problems were taken care of. On top of the great quality service, the greatest thing that came from the experience was getting my plumbing taken care of by great people and getting a new roof.

5
★★★★★

South West Plumbing is a great company. Through the horrors of the recent storm, SW plumbing was there. I had a tree fall on my roof and crash trough my house. Without power for a week. The tree knocked out some of my plumbing. I called the right company. Southwest plumbing was at my house with in 2 hours of the call. They gave me the up front quote before they started the work. With in no time at all my problems were taken care of. On top of the great quality service, the greatest thing that came from the experience was getting my plumbing taken care of by great people and getting a new roof.

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5 out of 35 people found this review helpful.

.

For timeliness, courtesy, capability and neatness, Southwest is on target; however, in hind sight I paid way too much for the job. I had Southwest repair a short collapsed section and the price I paid was exactly the same as I paid another company to re-dig the same hole, plus two more identical holes, pull a new pipe and connect it all up. Southwest did tell me I needed to replace my whole line, but only *after* they filled in the hole. I didn't even give them a chance to come back to do the job (especially since they didn't return my email and phone call).

Southwest Plumbing might be right for you if time is critical, while money and the environment is not. We had a convergence of six SW plumbing trucks on our street at one time. Southwest's technique of protecting plants is to lay down hundreds of square feet of 6 mil black plastic, then pile the dirt on top. When this was picked up the next day I had wilted half-dead plants and a whole bunch of plastic trash they had to haul away.

When a *different* company came out the next month to replace all my lines, they ended up piling dirt on the *same* plants, without plastic, and left it there for a week; however the plants looked good as new when they were uncovered: happy plants, happy consumer and no plastic trash!

Southwest for some reason obtained two permits for my job: one for the sewer repair and one to block the road. There was absolutely no need for the latter (even as a hedge bet), but it was probably part of some standard procedure, and I still ended up paying the extra $165 I'm sure. An email inquiry to SW about this was not answered. SW only charges by the job (not by the hour) so it's wrapped up in the price somewhere.

Speaking of price, don't expect to get an itemized list from SW (or from most large plumbers, I suspect). They give you one big number and don't tell you what the breakdown is for parts, labor and permit.

PROS: Timeliness, courtesy, cpability, neatness
CONS: Price, price, communication, waste of plastic

2
★★☆☆☆

For timeliness, courtesy, capability and neatness, Southwest is on target; however, in hind sight I paid way too much for the job. I had Southwest repair a short collapsed section and the price I paid was exactly the same as I paid another company to re-dig the same hole, plus two more identical holes, pull a new pipe and connect it all up. Southwest did tell me I needed to replace my whole line, but only *after* they filled in the hole. I didn't even give them a chance to come back to do the job (especially since they didn't return my email and phone call).

Southwest Plumbing might be right for you if time is critical, while money and the environment is not. We had a convergence of six SW plumbing trucks on our street at one time. Southwest's technique of protecting plants is to lay down hundreds of square feet of 6 mil black plastic, then pile the dirt on top. When this was picked up the next day I had wilted half-dead plants and a whole bunch of plastic trash they had to haul away.

When a *different* company came out the next month to replace all my lines, they ended up piling dirt on the *same* plants, without plastic, and left it there for a week; however the plants looked good as new when they were uncovered: happy plants, happy consumer and no plastic trash!

Southwest for some reason obtained two permits for my job: one for the sewer repair and one to block the road. There was absolutely no need for the latter (even as a hedge bet), but it was probably part of some standard procedure, and I still ended up paying the extra $165 I'm sure. An email inquiry to SW about this was not answered. SW only charges by the job (not by the hour) so it's wrapped up in the price somewhere.

Speaking of price, don't expect to get an itemized list from SW (or from most large plumbers, I suspect). They give you one big number and don't tell you what the breakdown is for parts, labor and permit.

PROS: Timeliness, courtesy, cpability, neatness
CONS: Price, price, communication, waste of plastic

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4 out of 10 people found this review helpful.

.

I need a plumber on a sunday and started calling all around. These guys came right away and had my water back on in no time. They were very professional and knowledgeable. I have since heard some bad things about them, but I think that some people just like to complain about everything. I would highly recommend them to any one!

PROS: priced job up front, clean, honest
CONS: a little more expensive but worth it

4
★★★★☆

I need a plumber on a sunday and started calling all around. These guys came right away and had my water back on in no time. They were very professional and knowledgeable. I have since heard some bad things about them, but I think that some people just like to complain about everything. I would highly recommend them to any one!

PROS: priced job up front, clean, honest
CONS: a little more expensive but worth it

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4 out of 27 people found this review helpful.

.

They were very late (so late that they had to move the appintment to next day), but did not bother to call and tell me about it.
When the guy finally arrived, he did his work very quickly and efficiently. He was done in under 30 minutes. Charged 460+tax.

I called the manager to figure out why it cost so much. The manager said the guy overcharged us and the job really cost 310. I asked to tell me how much of it was labor and how much work and he said that the part cost them 35 bucks. That makes 275 bucks for half-hour work, which in my world is nonsense, even for a plumber.

2
★★☆☆☆

They were very late (so late that they had to move the appintment to next day), but did not bother to call and tell me about it.
When the guy finally arrived, he did his work very quickly and efficiently. He was done in under 30 minutes. Charged 460+tax.

I called the manager to figure out why it cost so much. The manager said the guy overcharged us and the job really cost 310. I asked to tell me how much of it was labor and how much work and he said that the part cost them 35 bucks. That makes 275 bucks for half-hour work, which in my world is nonsense, even for a plumber.

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4 out of 10 people found this review helpful.

.

When me and my husband had just moved into our new house about 3 months into the winter it was cold. Well one night the furnace went out, and we called our landlord he said call any plumbling company and I will reimburse you. Well the name that stuck out in my head was "southwest" the are on the back of just about every phone book. So we called, the said the earliest they could get there was between 10-am-12pm. They ended up calling at 12:15 and saying that they were running late. Well they finally showed up at 12:45 and I after their service was done and they were righting up a ticket, I asked about a discount, for the time I was missing from work, and they said no, not really but we (they) will service my furnace (a 250.00 $ job ) for free. That made me pretty happy. I know it is something that probably doesnt cost them anything, but it wouldve cost me alot to call them back out there, to clean and tune up my furnace.

PROS: late and expensive
CONS: turning things positive

3
★★★☆☆

When me and my husband had just moved into our new house about 3 months into the winter it was cold. Well one night the furnace went out, and we called our landlord he said call any plumbling company and I will reimburse you. Well the name that stuck out in my head was "southwest" the are on the back of just about every phone book. So we called, the said the earliest they could get there was between 10-am-12pm. They ended up calling at 12:15 and saying that they were running late. Well they finally showed up at 12:45 and I after their service was done and they were righting up a ticket, I asked about a discount, for the time I was missing from work, and they said no, not really but we (they) will service my furnace (a 250.00 $ job ) for free. That made me pretty happy. I know it is something that probably doesnt cost them anything, but it wouldve cost me alot to call them back out there, to clean and tune up my furnace.

PROS: late and expensive
CONS: turning things positive

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6 out of 6 people found this review helpful.

Latest reviews from Citysearch.

.

Awesome! Steve and his partner were so polite and helpful. It was very appreciated. :)

5
★★★★★

Awesome! Steve and his partner were so polite and helpful. It was very appreciated. :)

.

Abel was extremely knowledgeable and courteous. Especially like that I didn't have to pay just for someone to come out to give me a diagnostic evaluation on my water heater.

5
★★★★★

Abel was extremely knowledgeable and courteous. Especially like that I didn't have to pay just for someone to come out to give me a diagnostic evaluation on my water heater.

.

I have called on your company to help me on several occasions and will continue to depend on you.

5
★★★★★

I have called on your company to help me on several occasions and will continue to depend on you.

.

We have had you out twice recently. As far as we are concerned we'll always call you. You have made us dedicated customers. Thank you for the quick service.

5
★★★★★

We have had you out twice recently. As far as we are concerned we'll always call you. You have made us dedicated customers. Thank you for the quick service.

.

Steve and his co-worker, were both, courteous, prompt, efficient and professional, I am very satisfied with the repipe.

5
★★★★★

Steve and his co-worker, were both, courteous, prompt, efficient and professional, I am very satisfied with the repipe.

.

Steve and his co-worker, were both, courteous, prompt, efficient and professional, I am very satisfied with the repipe.

5
★★★★★

Steve and his co-worker, were both, courteous, prompt, efficient and professional, I am very satisfied with the repipe.

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You're great! Friendly and efficient service. No matter when I call your there - both in person and on the phone. I appreciate that

5
★★★★★

You're great! Friendly and efficient service. No matter when I call your there - both in person and on the phone. I appreciate that

.

I thank you for all the excellent service and I would more definitely call South West Plumbing again! Best wishes!

5
★★★★★

I thank you for all the excellent service and I would more definitely call South West Plumbing again! Best wishes!

.

Excellent workmanship. Explained what needed to be done and why. Answered my questions. Very professional and courteous. Great job!

5
★★★★★

Excellent workmanship. Explained what needed to be done and why. Answered my questions. Very professional and courteous. Great job!

.

Leo was very courteous and qualified. He made every effor to get us out of a difficult situation asap.

5
★★★★★

Leo was very courteous and qualified. He made every effor to get us out of a difficult situation asap.

.

We have had you out twice recently. As far as we are concerned we'll always call you. You have made us dedicated customers. Thank you for the quick service.

5
★★★★★

We have had you out twice recently. As far as we are concerned we'll always call you. You have made us dedicated customers. Thank you for the quick service.

.

Robert is an asset and we enjoy working with him at the building. Everything he does is done well and with a great sense of humor.

5
★★★★★

Robert is an asset and we enjoy working with him at the building. Everything he does is done well and with a great sense of humor.

.

The best plumbing company we've ever had!

5
★★★★★

The best plumbing company we've ever had!

.

Farmer is the best! I appreciate his great work. Everything works great. My neighbor David (5 years old) wants him to come over again so he can watch him. Thanks for the great service!

5
★★★★★

Farmer is the best! I appreciate his great work. Everything works great. My neighbor David (5 years old) wants him to come over again so he can watch him. Thanks for the great service!

.

The best plumbing company we've ever had.

5
★★★★★

The best plumbing company we've ever had.

.

Sound recommendations, service beyond basics, and friendly attitude. Mark Richard Farmer as an excellent representative of Southwest Plumbing.

5
★★★★★

Sound recommendations, service beyond basics, and friendly attitude. Mark Richard Farmer as an excellent representative of Southwest Plumbing.

.

Good service, I would use them again

5
★★★★★

Good service, I would use them again

.

If someone I know has a plumbing problem I will recommend Southwest Plumbing! Thank you!

5
★★★★★

If someone I know has a plumbing problem I will recommend Southwest Plumbing! Thank you!

.

Very responsive, solution drivers. They intstalled a water heater and furnace and worked 12 hours straight. Effective, nice guys who cleaned up and did a great job, the day I called. I would call these guys again in a heartbeat.

5
★★★★★

Very responsive, solution drivers. They intstalled a water heater and furnace and worked 12 hours straight. Effective, nice guys who cleaned up and did a great job, the day I called. I would call these guys again in a heartbeat.

.

I was in distress. I woke up at 6AM and discovered one of my cats was missing and the heating vent cover had been moved aside. I called down to him and a faint mewing confirmed that my cat had indeed fallen down the heating vent.

To top it off I went through my back door to get into the crawlspace under the house, closed the door behind me while still in my jammies, and effectively locked myself out.

A friend and I walked to the Fire Station a couple blocks away and got the phone number for Southwest Plumbing from the Dex phone book. We gave Southwest Plumbing a call and a woman named Theresa answered the call, realized our distress over our cat, and had someone dispatched within the hour.

Evan Pauls and his assistant arrived within the hour and got the specifics of the situation. They then went immediately to work. They were very prompt and professional -- my friend even commented on feeling bad about sending them down into the dirty basement since their uniforms were so clean!

Evan Pauls and assistant looked at the heating unit, opened some panels, and found my cat sitting in the return vent. They put it all back together for me, changed the filter, fixed the other vent we had opened before calling them, and saved my cat! I am ever, ever, ever, EVER so grateful to Evan Pauls and his assistant, as well as Southwest Plumbing!

Evan Pauls and his assistant were so knowledgeable, polite, punctual, and just immensely awesome.

At the end I turned to ask about the bill and Evan shrugged and told me not to worry about it. Later Theresa, who took our initial call, called us back to check and see if we had been able to get the cat out of the heater.

I am very grateful for the good fortune of such a professional and thoughtful crew - including the professional crew dispatched to my residence and the woman on the phone - all of whom made a truly chaotic and stressful experience much more personal. I am truly relieved the crew was able to get him out and that he is doing okay.

5
★★★★★

I was in distress. I woke up at 6AM and discovered one of my cats was missing and the heating vent cover had been moved aside. I called down to him and a faint mewing confirmed that my cat had indeed fallen down the heating vent.

To top it off I went through my back door to get into the crawlspace under the house, closed the door behind me while still in my jammies, and effectively locked myself out.

A friend and I walked to the Fire Station a couple blocks away and got the phone number for Southwest Plumbing from the Dex phone book. We gave Southwest Plumbing a call and a woman named Theresa answered the call, realized our distress over our cat, and had someone dispatched within the hour.

Evan Pauls and his assistant arrived within the hour and got the specifics of the situation. They then went immediately to work. They were very prompt and professional -- my friend even commented on feeling bad about sending them down into the dirty basement since their uniforms were so clean!

Evan Pauls and assistant looked at the heating unit, opened some panels, and found my cat sitting in the return vent. They put it all back together for me, changed the filter, fixed the other vent we had opened before calling them, and saved my cat! I am ever, ever, ever, EVER so grateful to Evan Pauls and his assistant, as well as Southwest Plumbing!

Evan Pauls and his assistant were so knowledgeable, polite, punctual, and just immensely awesome.

At the end I turned to ask about the bill and Evan shrugged and told me not to worry about it. Later Theresa, who took our initial call, called us back to check and see if we had been able to get the cat out of the heater.

I am very grateful for the good fortune of such a professional and thoughtful crew - including the professional crew dispatched to my residence and the woman on the phone - all of whom made a truly chaotic and stressful experience much more personal. I am truly relieved the crew was able to get him out and that he is doing okay.

.

My experience of Southwest Plumbing was that they were prompt, professional, clean, knowledgeable of heating units (both the unit and filtration throughout the house), and all around AWESOME.

5
★★★★★

My experience of Southwest Plumbing was that they were prompt, professional, clean, knowledgeable of heating units (both the unit and filtration throughout the house), and all around AWESOME.

.

Had a problem - made a call - and they were here. The personnel sent out diagnosed the problem, suggested what needed to be done to correct the situation and scheduled the very next day to complete the work. They kept in touch, notified us when they were arriving and stayed until the job was completed. It was a good experience. I would recommend South West Plumbing to my friends

5
★★★★★

Had a problem - made a call - and they were here. The personnel sent out diagnosed the problem, suggested what needed to be done to correct the situation and scheduled the very next day to complete the work. They kept in touch, notified us when they were arriving and stayed until the job was completed. It was a good experience. I would recommend South West Plumbing to my friends

.

Evan was very professional and very helpful determining and assisting in the septic problem I was experiencing. He was thorough in his evaluation of our plumbing and seemed highly capable of handling any problem.

5
★★★★★

Evan was very professional and very helpful determining and assisting in the septic problem I was experiencing. He was thorough in his evaluation of our plumbing and seemed highly capable of handling any problem.

.

Honest. Explained what was being done. Appreciate not being charged extra for coming out late at night.

5
★★★★★

Honest. Explained what was being done. Appreciate not being charged extra for coming out late at night.

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