Easton Commons Animal Hospital

★★★★☆
29.9006 -95.629
Map and Directions to Easton Commons Animal Hospital

281-550-6960

15030 West Rd

Houston, TX

77095

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About Easton Commons Animal Hospital

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Pets & Animals

Pets & Animals
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Latest reviews from Citysearch.

.

I just moved to Copperfield and unfortunately had to find a new vet. I picked this one because they were close to my house. The office visit alone is twice what I used to pay for the vet I loved, who took fantastic care of my dog.

My dog was in for a specific acute illness, and the doc gave me a guilt trip about getting his teeth cleaned, and that I feed my dog "low quality food" (Iams). They did very VERY expensive tests, and I still have not heard back what was actually wrong with my dog. They sent me packing with antibiotics, probiotics, and much less money than I walked in with.

They kept trying to push the Hills prescription food on me though, several times, saying it's the best. While I don't doubt that, I don't need to pay more for my dog's food than my own. I asked if there was a "middle of the road affordable alternative" and the vet tech replied only that they recommend Hills...

in other words, they're PAID to recommend Hills, and only Hills, and tell everyone not to buy anything else. A GOOD vet would have given it to me straight, but these people are salesmen first and foremost.

Take your wallet, and be prepared to pucker up. I spent more than I've ever spent on a vet visit, for a simple upset stomach... and that includes my emergency vet visit with xrays and all.

I will not return to this office, I cannot afford to shell out hundreds of dollars to high priced dog food salesmen every time my dog needs to be seen. The search for a new vet continues.

1
★☆☆☆☆

I just moved to Copperfield and unfortunately had to find a new vet. I picked this one because they were close to my house. The office visit alone is twice what I used to pay for the vet I loved, who took fantastic care of my dog.

My dog was in for a specific acute illness, and the doc gave me a guilt trip about getting his teeth cleaned, and that I feed my dog "low quality food" (Iams). They did very VERY expensive tests, and I still have not heard back what was actually wrong with my dog. They sent me packing with antibiotics, probiotics, and much less money than I walked in with.

They kept trying to push the Hills prescription food on me though, several times, saying it's the best. While I don't doubt that, I don't need to pay more for my dog's food than my own. I asked if there was a "middle of the road affordable alternative" and the vet tech replied only that they recommend Hills...

in other words, they're PAID to recommend Hills, and only Hills, and tell everyone not to buy anything else. A GOOD vet would have given it to me straight, but these people are salesmen first and foremost.

Take your wallet, and be prepared to pucker up. I spent more than I've ever spent on a vet visit, for a simple upset stomach... and that includes my emergency vet visit with xrays and all.

I will not return to this office, I cannot afford to shell out hundreds of dollars to high priced dog food salesmen every time my dog needs to be seen. The search for a new vet continues.

Pros: top quality (and priced) pet care

Cons: pet care from a salesman

.

I've been taking my pets here for years and while I may spend more than some other vets in the Houston area, I do feel I great the best service and care. I've taken my pets elsewhere before and didn't feel that the doctors were as knowledgable or up-to-date in the current practice of veterinary care as they are at Easton Commons. They make the best recommendations for my pets' health but are willing to work within my budget also. The technicians are also a great asset and take pride in their care for the animals as well.

4
★★★★☆

I've been taking my pets here for years and while I may spend more than some other vets in the Houston area, I do feel I great the best service and care. I've taken my pets elsewhere before and didn't feel that the doctors were as knowledgable or up-to-date in the current practice of veterinary care as they are at Easton Commons. They make the best recommendations for my pets' health but are willing to work within my budget also. The technicians are also a great asset and take pride in their care for the animals as well.

Pros: knowledgable and courteous staff, hours are great

Cons: cost but willing to work with you

.

We've been seeing Dr Osterman and Dr Bernstien for close to 15 years - since before they moved to the building they are in now.
They honestly do want the very best care for your pet, but it will cost you. I don't think they overcharge - I just think they push you to give your pet the maximum care.

The care is excellent. We brought them a stray with a broken hip - they did the surgery (10 years ago) for $250. The cat healed perfectly, and continues to leap up on the mantle and knock anything not glued down on the floor.

They assisted us in caring for a diabetic cat for 4 years.

Currently, we're living with a blind cat (born that way). He's got chronic ratbite in the mouth- they could have just put him on steroids for life - the standard treatment (and probably eventually push this cat into diabetes), but instead had us switch his diet to hypoallergenic food / treat him with Atopica.
This is a very, very new, semi-experimental treatment - and it's working. You don't get this level of knowledge and care just anywhere.

On the be-aware side:
One our cats had his ear bitten by another cat, and as a result the cartilage failed, and the ear partly folded over. One of the vets (not Osterman or Bernstein) recommended surgery to repair it. The fold doesn't affect the cats hearing, and the cat isn't in pain - this was purely cosmetic. We opted NOT to do the surgery. The cat is doing fine to this day - I'm pretty sure he doesn't have any self-image issues or need psychological counseling.

Just be aware- they will offer you every option. Don't be afraid to ask what the consequences are for the pet to NOT have a test, a procedure, or an injection/prescription. They are always very honest with their answers. I asked what the consequences would be for the cat if we didn't do the ear surgery, and they were very honest with me- that's how I decided not to have the fold fixed.
In the end, it's your choice as to how your pet is treated, and what the final bill will be.

5
★★★★★

We've been seeing Dr Osterman and Dr Bernstien for close to 15 years - since before they moved to the building they are in now.
They honestly do want the very best care for your pet, but it will cost you. I don't think they overcharge - I just think they push you to give your pet the maximum care.

The care is excellent. We brought them a stray with a broken hip - they did the surgery (10 years ago) for $250. The cat healed perfectly, and continues to leap up on the mantle and knock anything not glued down on the floor.

They assisted us in caring for a diabetic cat for 4 years.

Currently, we're living with a blind cat (born that way). He's got chronic ratbite in the mouth- they could have just put him on steroids for life - the standard treatment (and probably eventually push this cat into diabetes), but instead had us switch his diet to hypoallergenic food / treat him with Atopica.
This is a very, very new, semi-experimental treatment - and it's working. You don't get this level of knowledge and care just anywhere.

On the be-aware side:
One our cats had his ear bitten by another cat, and as a result the cartilage failed, and the ear partly folded over. One of the vets (not Osterman or Bernstein) recommended surgery to repair it. The fold doesn't affect the cats hearing, and the cat isn't in pain - this was purely cosmetic. We opted NOT to do the surgery. The cat is doing fine to this day - I'm pretty sure he doesn't have any self-image issues or need psychological counseling.

Just be aware- they will offer you every option. Don't be afraid to ask what the consequences are for the pet to NOT have a test, a procedure, or an injection/prescription. They are always very honest with their answers. I asked what the consequences would be for the cat if we didn't do the ear surgery, and they were very honest with me- that's how I decided not to have the fold fixed.
In the end, it's your choice as to how your pet is treated, and what the final bill will be.

Pros: Excellent animal care

Cons: They will push you to provide maximum care for your pet

.

I have been coming here with all 3 of my pets for about 3 years and have enjoyed all my visits with each doctor I've seen. I believe there are 2 or 3 regualr doctors and they truly care about my "kids" as much as I do. Sometimes I cant afford everything they recommend, having 3 pets to take care of, but they always work with me and make me feel comfortable about spliting care and coming back in the furture for the rest of it. The quality of the service is worth every penny and you truly do get what you pay for. I will continue to use easton commons as my one and only vet clinic. Also I have been equally satisfied with their boarding and their new groomer Sandy. The staff is very nice and seem to be very knowledgable.

5
★★★★★

I have been coming here with all 3 of my pets for about 3 years and have enjoyed all my visits with each doctor I've seen. I believe there are 2 or 3 regualr doctors and they truly care about my "kids" as much as I do. Sometimes I cant afford everything they recommend, having 3 pets to take care of, but they always work with me and make me feel comfortable about spliting care and coming back in the furture for the rest of it. The quality of the service is worth every penny and you truly do get what you pay for. I will continue to use easton commons as my one and only vet clinic. Also I have been equally satisfied with their boarding and their new groomer Sandy. The staff is very nice and seem to be very knowledgable.

Pros: Great doctors and staff, has clinic, boarding and grooming all in one place

.

If I could give them a zero, I would!!! Please see yahoo reviews before going to this vet. He is awful!!!! There are several people on this site who think he is great, but several more on other sites who have written reviews that are anything but good. PLEASE take it into consideration. It is the health of your pets and the contents of your wallet that are on the line.

1
★☆☆☆☆

If I could give them a zero, I would!!! Please see yahoo reviews before going to this vet. He is awful!!!! There are several people on this site who think he is great, but several more on other sites who have written reviews that are anything but good. PLEASE take it into consideration. It is the health of your pets and the contents of your wallet that are on the line.

Pros: I have non to speak of.

Cons: The vet lacks compassion and is money hungry!

.

I take my pup to Easton Commons and I am pretty happy with the place. The techs were all very friendly and my dog warmed up to the vet right away. I'm happy with the treatment she got; they bribed her with treats and she hardly noticed all the poking and prodding. The building was clean and organized, and didn't seem to have that "vet smell" that sometimes scares an animal before they even get to the exam table.

They have a tendency to forget that not everyone has endless $$ to spend each visit, so if you're on a budget, you may want to question what the cost of certain things are. My new dog had kennel cough, and I ended up with a $40 bottle of cough pills that I didn't notice on the receipt until I got home. My free-C.A.P.-checkup quickly turned into a $350 bill.

Even so, I would still recommend this clinic, and I plan on taking all my animals there.

4
★★★★☆

I take my pup to Easton Commons and I am pretty happy with the place. The techs were all very friendly and my dog warmed up to the vet right away. I'm happy with the treatment she got; they bribed her with treats and she hardly noticed all the poking and prodding. The building was clean and organized, and didn't seem to have that "vet smell" that sometimes scares an animal before they even get to the exam table.

They have a tendency to forget that not everyone has endless $$ to spend each visit, so if you're on a budget, you may want to question what the cost of certain things are. My new dog had kennel cough, and I ended up with a $40 bottle of cough pills that I didn't notice on the receipt until I got home. My free-C.A.P.-checkup quickly turned into a $350 bill.

Even so, I would still recommend this clinic, and I plan on taking all my animals there.

Pros: Friendly & professional

Cons: A bit on the expensive side

.

When a car struck my dog one month after moving to the Houston area, I took her to the first place I saw, Easton Commons. This was a big mistake!. The tech staff was amazing, but the vet was HORRIBLE!!!! I was in a state of panic and needed the comfort of the vet that the situation would be taken care of with care and consideration. From the time he entered the room he was cold, and presented an attitude that I was interupting him and putting him out! MY DOG WAS JUST STRUCK BY A CAR!!!! He proceeded to recommend putting the dog under in order to stitch up her eye, and then clean the other scratches. Then some meds to go home with and a collar to keep her away from the wounds. I was at that point not feeling very well due to the stress of the situation. It was at this point that he calculated a $650.00 bill!!!! YEAH RIGHT! I told him that was not going to happen. He had already had a horrible attitude and this made it worse! He wouldn't look or touch my dog after that and when I almost passed out from the stress (REALLY! I couldn't believe it, but I really almost fainted) he did not even skip a beat of telling me how little I was doing for her. He then looked at the tech and said that he was going to turn doen the AC. (He did not even ask once how I was feeling. Even though the techs did.) I told him we could afford the emergency fee (71) and the meds (130 combined for pain meds and antibiotic). He still told me how little I was doing for her. I think he was trying to use guilt to make me pay the high bill.
Following the visit, my dog is doing very well. I took her for a second opinion, and the other vet said she was not in need of the stitching over her eye. However, there was a wound under her arm that Easton Commons did not even look at, that needed 5 stitches. The second vet visit was only $100, and the vet did not agree with the diagnosis of Easton Commons. I will not go back, and I will not recommend them to ANYONE! I am sorry to the techs. They were nice.

1
★☆☆☆☆

When a car struck my dog one month after moving to the Houston area, I took her to the first place I saw, Easton Commons. This was a big mistake!. The tech staff was amazing, but the vet was HORRIBLE!!!! I was in a state of panic and needed the comfort of the vet that the situation would be taken care of with care and consideration. From the time he entered the room he was cold, and presented an attitude that I was interupting him and putting him out! MY DOG WAS JUST STRUCK BY A CAR!!!! He proceeded to recommend putting the dog under in order to stitch up her eye, and then clean the other scratches. Then some meds to go home with and a collar to keep her away from the wounds. I was at that point not feeling very well due to the stress of the situation. It was at this point that he calculated a $650.00 bill!!!! YEAH RIGHT! I told him that was not going to happen. He had already had a horrible attitude and this made it worse! He wouldn't look or touch my dog after that and when I almost passed out from the stress (REALLY! I couldn't believe it, but I really almost fainted) he did not even skip a beat of telling me how little I was doing for her. He then looked at the tech and said that he was going to turn doen the AC. (He did not even ask once how I was feeling. Even though the techs did.) I told him we could afford the emergency fee (71) and the meds (130 combined for pain meds and antibiotic). He still told me how little I was doing for her. I think he was trying to use guilt to make me pay the high bill.
Following the visit, my dog is doing very well. I took her for a second opinion, and the other vet said she was not in need of the stitching over her eye. However, there was a wound under her arm that Easton Commons did not even look at, that needed 5 stitches. The second vet visit was only $100, and the vet did not agree with the diagnosis of Easton Commons. I will not go back, and I will not recommend them to ANYONE! I am sorry to the techs. They were nice.

Pros: Techs were awesome all comments do not apply to them, just the vet.

Cons: There was NOTHING good about the male vet we saw.

.

Since moving to Houston 4yrs ago, we have had our dogs are for at ECAH. They are really great and patient with all of our pets. The physicians are very informative and open very open to questions. I would recommend they to all area pet parents.

5
★★★★★

Since moving to Houston 4yrs ago, we have had our dogs are for at ECAH. They are really great and patient with all of our pets. The physicians are very informative and open very open to questions. I would recommend they to all area pet parents.

Pros: Great hours of availability

Cons: None

.

This was my first time ever boarding my 3 puppies ANYWHERE. They are part of my family and have NEVER spent a night away from me. I was very very upset to have to board them and the lady at the front desk was soooo nice. I mean, she kept making jokes about how its not boarding, but over-night doggie camp, etc. They have outdoor time every day so the dogs can run around. They were there for 3 nights and when I picked them up they were happy to see me but not how they usually are... desperate to come home. Its like they had soooo much fun. Plus they were all groomed before I picked them up...

I will DEFINATELY be coming back.

5
★★★★★

This was my first time ever boarding my 3 puppies ANYWHERE. They are part of my family and have NEVER spent a night away from me. I was very very upset to have to board them and the lady at the front desk was soooo nice. I mean, she kept making jokes about how its not boarding, but over-night doggie camp, etc. They have outdoor time every day so the dogs can run around. They were there for 3 nights and when I picked them up they were happy to see me but not how they usually are... desperate to come home. Its like they had soooo much fun. Plus they were all groomed before I picked them up...

I will DEFINATELY be coming back.

Pros: people, parking, location

Cons: price

.

For many years I have enjoyed having my pets cared for by Dr. Osterman and his staff. We have been through sickness and health, losses and new puppies together. I feel like they are members of my own family!

5
★★★★★

For many years I have enjoyed having my pets cared for by Dr. Osterman and his staff. We have been through sickness and health, losses and new puppies together. I feel like they are members of my own family!

Pros: Excellent staff, Caring Vets, Quality medicine

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