Poorman's Towing & Repair

★★★★★

About Poorman's Towing & Repair

Categories
  • Towing & Wrecking
  • Towing Companies

Automotive

Automotive
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1790 S Meridian St Indianapolis, IN

4.7778 9
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They were the only towing service that I could get when I was in an emergency situation. My car broke down on the exit ramp. They showed up within 20 minutes of calling them. I'd never had repairs done there for my car but I am going to give them a try next time. And the tow truck driver was extremely friendly and helpful.

5
★★★★★

They were the only towing service that I could get when I was in an emergency situation. My car broke down on the exit ramp. They showed up within 20 minutes of calling them. I'd never had repairs done there for my car but I am going to give them a try next time. And the tow truck driver was extremely friendly and helpful.

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Everyone was nice and friendly. There was no long wait. They provided good service. Thank you so much!!!

5
★★★★★

Everyone was nice and friendly. There was no long wait. They provided good service. Thank you so much!!!

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*I really like the service that was provided.

5
★★★★★

*I really like the service that was provided.

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PLEASE AVOID THIS PLACE!!! Unprofessional and horrible customer service. We were quoted a $55 price for towing. They charged $75 for diagnostics and told us they would not repair the car. Then they raised the towing price to $85 because they said we did not have the work done there even through they did $75 in diagnostic work. Then the owner threatened me with bodily injury. He said I was disrespecting him. He was clearly being racist against white people. Extraordinarily unprofessional, rude and incompetent. I had to call and make a police report regarding the issue. Update to come after we pick up the vehicle. In all my years of dealing with car repair places, I have never seen anything like this. It is awful and I would recommend that everyone stay away from this business. They are also very poor communicators. The car was there for 7 days before they even looked at it. They kept saying they did not know where their mechanic was and he had not returned from his 4th of July holiday. They never called us once, we continually had to call them. They missed promised time after promised time. I am also filing a BBB complaint against this business and contacting the Chamber of Commerce and looking for any other outlet to spread the word about this place. I went to pay for the car at their price, then they raised it again saying I was disrespectful and charged for storage. Their agreement stated 2 days after an estimate is given before any storage fees, they charged them anyway and the police would not make them reverse it saying it was a civil matter.

1
★☆☆☆☆

PLEASE AVOID THIS PLACE!!! Unprofessional and horrible customer service. We were quoted a $55 price for towing. They charged $75 for diagnostics and told us they would not repair the car. Then they raised the towing price to $85 because they said we did not have the work done there even through they did $75 in diagnostic work. Then the owner threatened me with bodily injury. He said I was disrespecting him. He was clearly being racist against white people. Extraordinarily unprofessional, rude and incompetent. I had to call and make a police report regarding the issue. Update to come after we pick up the vehicle. In all my years of dealing with car repair places, I have never seen anything like this. It is awful and I would recommend that everyone stay away from this business. They are also very poor communicators. The car was there for 7 days before they even looked at it. They kept saying they did not know where their mechanic was and he had not returned from his 4th of July holiday. They never called us once, we continually had to call them. They missed promised time after promised time. I am also filing a BBB complaint against this business and contacting the Chamber of Commerce and looking for any other outlet to spread the word about this place. I went to pay for the car at their price, then they raised it again saying I was disrespectful and charged for storage. Their agreement stated 2 days after an estimate is given before any storage fees, they charged them anyway and the police would not make them reverse it saying it was a civil matter.

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One day my car started smoking and suddenly came to a stop on the north west side of town. I was on my way to work so I had to leave my car at a gas station. I called Poor Mans and they promptly picked up my car and assured me they could repair it as well. They turned my car around back to me within a weeks time running better than ever, and he didn't break my pockets.

5
★★★★★

One day my car started smoking and suddenly came to a stop on the north west side of town. I was on my way to work so I had to leave my car at a gas station. I called Poor Mans and they promptly picked up my car and assured me they could repair it as well. They turned my car around back to me within a weeks time running better than ever, and he didn't break my pockets.

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Did a great job on my breaks. Good deal and fast work.

3
★★★★★

Did a great job on my breaks. Good deal and fast work.

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I called these guys because the driveshaft on my SUV suddenly broke. They promptly towed it in to their shop and fixed it very inexpensivelyI recommend Poormans services to everyone.

5
★★★★★

I called these guys because the driveshaft on my SUV suddenly broke. They promptly towed it in to their shop and fixed it very inexpensivelyI recommend Poormans services to everyone.

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My car had stop on west 38th Street I had called around to get a tow and all the places I called either had a long wait or the price was to expensive. Then I ask some at the gas station worker if they knew of a reasonable towing company and they recommended Poor Man's Towing and Auto repair. When I called for a quote the lady mention that they did auto repair. They not only came right away and got me and my daughter but they also took it to their shop. I had just started a new job and did not have a lot of money for my car to be fix. I explain to them I really needed my car to get to my new job and to take my daughter to day care. There prices where very reasonable and they was able to get my car fix that day because they stay to make sure my car was running perfectly. That has been over six months ago and my car is still running great. They where such a life saver.

5
★★★★★

My car had stop on west 38th Street I had called around to get a tow and all the places I called either had a long wait or the price was to expensive. Then I ask some at the gas station worker if they knew of a reasonable towing company and they recommended Poor Man's Towing and Auto repair. When I called for a quote the lady mention that they did auto repair. They not only came right away and got me and my daughter but they also took it to their shop. I had just started a new job and did not have a lot of money for my car to be fix. I explain to them I really needed my car to get to my new job and to take my daughter to day care. There prices where very reasonable and they was able to get my car fix that day because they stay to make sure my car was running perfectly. That has been over six months ago and my car is still running great. They where such a life saver.

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My car had stop on west 38th Street I had called around to get a tow and all the places I called either had a long wait or the price was to expensive. Then I ask some at the gas station worker if they knew of a reasonable towing company

3
★★★★★

My car had stop on west 38th Street I had called around to get a tow and all the places I called either had a long wait or the price was to expensive. Then I ask some at the gas station worker if they knew of a reasonable towing company

 

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