City Veterinary Ctr

★★★★☆
Call City Veterinary Center for all your Pet & Animal Services needs today!
32.8067 -96.8109
Map and Directions to City Vet Oak Lawn

214-219-2838

2727 Oak Lawn Ave 100

Dallas, TX

75219

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Pets & Animals

Pets & Animals
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Reviews 1 - 4 of 4.
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I would not recommend City Vet to anybody. I used to work there and the Vets really don't do anything with your pets, they hand them off to the nurses, and, and you get the charges for the vet appointments. City Vet charges you for all lots of extra unnecessary things on your bill. In every meeting I went to all they ever talked about was how to make more money. The managers treat the staff very poorly, so how do you think the staff treats your pets? If only you could see what goes on in the back, it's so unorganized, you would be amazed on everything that goes wrong in the back. If you still want to bring your pets in go ahead, but just watch out, it's your pet not mine.

5
★★★★★

I would not recommend City Vet to anybody. I used to work there and the Vets really don't do anything with your pets, they hand them off to the nurses, and, and you get the charges for the vet appointments. City Vet charges you for all lots of extra unnecessary things on your bill. In every meeting I went to all they ever talked about was how to make more money. The managers treat the staff very poorly, so how do you think the staff treats your pets? If only you could see what goes on in the back, it's so unorganized, you would be amazed on everything that goes wrong in the back. If you still want to bring your pets in go ahead, but just watch out, it's your pet not mine.

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.

Great customer service! I had a bad experience with a previous vet so I was glad to find someone I could trust. The vet was caring and patient and it wasn't super expensive. The clinic was kind of hard to find, but nice inside. The tech that took care of my dog was friendly and seemed knowledgeable. I will tell my friends for sure.

5
★★★★★

Great customer service! I had a bad experience with a previous vet so I was glad to find someone I could trust. The vet was caring and patient and it wasn't super expensive. The clinic was kind of hard to find, but nice inside. The tech that took care of my dog was friendly and seemed knowledgeable. I will tell my friends for sure.

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Latest reviews from Citysearch.

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I brought my cat, Sebastian, in the other day, and I'm glad I did! They found out what the problem was immediately and they were all very sweet to him. The staff was wonderful from check-in to the vet tech, and Dr. Effie is the best! I

6
★★★★★

I brought my cat, Sebastian, in the other day, and I'm glad I did! They found out what the problem was immediately and they were all very sweet to him. The staff was wonderful from check-in to the vet tech, and Dr. Effie is the best! I

.

I would not recommend City Vet / Dog Lofts Oak Lawn. I 've had bad experiences there for two main reasons:

1) Poor treatment of my pet by the staff. On several occasions I picked up my pet after day care and she was in a cage. They did not raise any issue about it but when I noticed and asked they said it was because she jumped their gate. My dog is not very large and it speaks to the fact that the facilities are poor. More importantly, the fact that they didn't offer any information about my dog by proactively telling me she was locked in a cage until I noticed it was quite troubling. This, combined with the general unattentiveness of the staff, caused me to take my dog somewhere else.

2) Unacceptable financial practices. I put my credit card on file and they sporadically charged it for my visits. This was fine since I gave them the benefit of the doubt while I was going there several times a week. However, almost a year after not bringing my dog there I noticed a $40 charge on my card from The Dog Lofts. No one called to tell me they were charging my card. When I called to inquire they were quite short. She said that they'd done an audit and found that I wasn't charged for 3 days. But she said, "don't worry, I didn't charge you the finance charges or late payment fees." Incredible. You have my card on file yet somehow this is my fault? No apology was offered for not notifying me a year later that they were charging my card or explaining why.

I would not recommend this place to anyone with there being exponentially better alternatives within 2 blocks of this place.

1
★☆☆☆☆

I would not recommend City Vet / Dog Lofts Oak Lawn. I 've had bad experiences there for two main reasons:

1) Poor treatment of my pet by the staff. On several occasions I picked up my pet after day care and she was in a cage. They did not raise any issue about it but when I noticed and asked they said it was because she jumped their gate. My dog is not very large and it speaks to the fact that the facilities are poor. More importantly, the fact that they didn't offer any information about my dog by proactively telling me she was locked in a cage until I noticed it was quite troubling. This, combined with the general unattentiveness of the staff, caused me to take my dog somewhere else.

2) Unacceptable financial practices. I put my credit card on file and they sporadically charged it for my visits. This was fine since I gave them the benefit of the doubt while I was going there several times a week. However, almost a year after not bringing my dog there I noticed a $40 charge on my card from The Dog Lofts. No one called to tell me they were charging my card. When I called to inquire they were quite short. She said that they'd done an audit and found that I wasn't charged for 3 days. But she said, "don't worry, I didn't charge you the finance charges or late payment fees." Incredible. You have my card on file yet somehow this is my fault? No apology was offered for not notifying me a year later that they were charging my card or explaining why.

I would not recommend this place to anyone with there being exponentially better alternatives within 2 blocks of this place.

Pros: Cheap

Cons: You get what you pay for

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