You've Got It Maid Today

★★★★★
  • 11819 Wilshire Blvd Ste 104

    Los Angeles, CA 90025

    Map & Directions
  • 310-694-5375

About You've Got It Maid Today

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Personal Services

Personal Services
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I called to make an appointment on September 2nd, and was given a date in late October. The day in question arrives, and I call to verify the time in which the service is slated to arrive, only to be told that my appointment DOESN'T exist.

3
★★★★★

I called to make an appointment on September 2nd, and was given a date in late October. The day in question arrives, and I call to verify the time in which the service is slated to arrive, only to be told that my appointment DOESN'T exist.

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I was a bit worried after reading the negative reviews, but they did a great job!

It took a couple of calls to book the cleaning and it was about 1 1/2 months wait, but it was worth it. I figure they must have had a million people

3
★★★★★

I was a bit worried after reading the negative reviews, but they did a great job!

It took a couple of calls to book the cleaning and it was about 1 1/2 months wait, but it was worth it. I figure they must have had a million people

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My place looked like a nuclear bomb hit it. A team of three showed up, I don't know how long they took because I was too embarassed to hang around. I thought they would take one look at that daunting task and my living social coupon and

3
★★★★★

My place looked like a nuclear bomb hit it. A team of three showed up, I don't know how long they took because I was too embarassed to hang around. I thought they would take one look at that daunting task and my living social coupon and

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I feel bad writing a negative review, because the actual cleaners did a decent job. They cleaned the place in an hour and a half! With two people cleaning, a lot can be done.
The person who ruins the whole business is whoever picks up

3
★★★★★

I feel bad writing a negative review, because the actual cleaners did a decent job. They cleaned the place in an hour and a half! With two people cleaning, a lot can be done.
The person who ruins the whole business is whoever picks up

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I have never had a maid service...always cleaned my own house and thought i did a good job...apparently not. Just came home to an immaculate house. Everything is soooo clean. I know there have been so bad reviews, but I personally think

3
★★★★★

I have never had a maid service...always cleaned my own house and thought i did a good job...apparently not. Just came home to an immaculate house. Everything is soooo clean. I know there have been so bad reviews, but I personally think

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Bad on 2 levels: Cleaning quality and customer service. Left several areas of my apartment uncleaned. And, never responded to my voicemail messages. Would NOT recommend this company at all.

3
★★★★★

Bad on 2 levels: Cleaning quality and customer service. Left several areas of my apartment uncleaned. And, never responded to my voicemail messages. Would NOT recommend this company at all.

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My house SO clean right now! This is my second time using You've Got It Maid Today. My review is for today's service, for which I would give five stars. I give them four stars because It is very difficult to get an appointment.

3
★★★★★

My house SO clean right now! This is my second time using You've Got It Maid Today. My review is for today's service, for which I would give five stars. I give them four stars because It is very difficult to get an appointment.

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I am unable to comment on the quality of the cleaning itself since I was unable to make an appointment. They have a special line set up for Living Social customers that they never answer. I tried for four days before I called Living

3
★★★★★

I am unable to comment on the quality of the cleaning itself since I was unable to make an appointment. They have a special line set up for Living Social customers that they never answer. I tried for four days before I called Living

.

The worst cleaning service I've ever used and I bought the deal through Living Social. I thought I was saving money but they were so horrible I had to spend the rest of my day cleaning what they didn't.

ALSO, The appointment was at

3
★★★★★

The worst cleaning service I've ever used and I bought the deal through Living Social. I thought I was saving money but they were so horrible I had to spend the rest of my day cleaning what they didn't.

ALSO, The appointment was at

.

Got this service from a "Groupon"-like deal.

Came home expecting to find the place spotless and instead was faced with the following:

Unexplainable filth on my toilet seat

Bathroom basin/sink untouched

Carpet not vacuumed

Kitchen

3
★★★★★

Got this service from a "Groupon"-like deal.

Came home expecting to find the place spotless and instead was faced with the following:

Unexplainable filth on my toilet seat

Bathroom basin/sink untouched

Carpet not vacuumed

Kitchen

.

This was a ludicrous experience from the get go. I attempted to book an appointment several times, only to be told they were booked for the next couple of months. . I'll skip the frustration of the appointment set up and go straight to the

3
★★★★★

This was a ludicrous experience from the get go. I attempted to book an appointment several times, only to be told they were booked for the next couple of months. . I'll skip the frustration of the appointment set up and go straight to the

.

So I purchased 2 Living Social Deals for my 2 bedroom apt. in West LA.

I assumed that the there wouldn't be deep cleaning for the price I was getting but what's made this experience a real hassle is the following:

1. I was told my

3
★★★★★

So I purchased 2 Living Social Deals for my 2 bedroom apt. in West LA.

I assumed that the there wouldn't be deep cleaning for the price I was getting but what's made this experience a real hassle is the following:

1. I was told my

.

I bought a special deal from Living Social. It gave me serviced worth $150 for $75. I have a house that is 2400 sq ft. The coupon was to clean up to 1,800 sq. ft. I only wanted about 1200 sq. ft. cleaned. Two people came and left after

3
★★★★★

I bought a special deal from Living Social. It gave me serviced worth $150 for $75. I have a house that is 2400 sq ft. The coupon was to clean up to 1,800 sq. ft. I only wanted about 1200 sq. ft. cleaned. Two people came and left after

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I should have known better than to trust a company with a name like, "You've Got It Maid Today". Really.

I also got the Living Social deal - $55 to clean my two bedroom apartment. I originally scheduled months in advance, but

3
★★★★★

I should have known better than to trust a company with a name like, "You've Got It Maid Today". Really.

I also got the Living Social deal - $55 to clean my two bedroom apartment. I originally scheduled months in advance, but

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great customer service, and excellent cleaning job done by a Renee, and the other two ladies. The crew showed up with all the supplies cleaned my our two bedroom apartment. We had a great experience, and will use the service again

3
★★★★★

great customer service, and excellent cleaning job done by a Renee, and the other two ladies. The crew showed up with all the supplies cleaned my our two bedroom apartment. We had a great experience, and will use the service again

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I bought a coupon on Living Social. A crew came to my apartment, although a little late, but they cleaned top to bottom, and did a great job. I will recommend them to all my friends. I have signed up with them for a bi-weekly service,

3
★★★★★

I bought a coupon on Living Social. A crew came to my apartment, although a little late, but they cleaned top to bottom, and did a great job. I will recommend them to all my friends. I have signed up with them for a bi-weekly service,

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We saw the living social advertisement too. We snapped up the maximum 5. I am not sure how we're going to use all 5 up before the expiration date because I think they were overwhelmed with the number of purchases. They don't seem to

3
★★★★★

We saw the living social advertisement too. We snapped up the maximum 5. I am not sure how we're going to use all 5 up before the expiration date because I think they were overwhelmed with the number of purchases. They don't seem to

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When I purchased their services through a Living Social offer I thought WOW what a great deal! I quickly made an appointment for them to come and clean our 2 bedroom apartment before the in-laws come to stay for the month. I was able to

3
★★★★★

When I purchased their services through a Living Social offer I thought WOW what a great deal! I quickly made an appointment for them to come and clean our 2 bedroom apartment before the in-laws come to stay for the month. I was able to

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I purchased a gift certificate for You've Got It Maid Today from Living Social. My husband and I used the service to clean our one bedroom apartment before out of town guests came to stay with us for the holidays. The certificate we

3
★★★★★

I purchased a gift certificate for You've Got It Maid Today from Living Social. My husband and I used the service to clean our one bedroom apartment before out of town guests came to stay with us for the holidays. The certificate we

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First of all, nobody ever picks up the phone when I call. However, I did leave a message and they called me back so I was able to schedule my appointment. I bought two house cleaning services from Living Social. \r
\r
A crew of three

3
★★★★★

First of all, nobody ever picks up the phone when I call. However, I did leave a message and they called me back so I was able to schedule my appointment. I bought two house cleaning services from Living Social. \r
\r
A crew of three

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I signed up through Living Social and thought I was getting a deal - I made an appointment and was excited for the first cleaning. I logged in my conversation with Melanie and confirmed the date & time.
The day my cleaning was to happen no

3
★★★★★

I signed up through Living Social and thought I was getting a deal - I made an appointment and was excited for the first cleaning. I logged in my conversation with Melanie and confirmed the date & time.
The day my cleaning was to happen no

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I bought a housecleaning in mid-November through some "you've got a deal" thing in LA called Living Social for $35. What they didn't mention is that You've Go it Maid isn't available for two months, not til Jan. Before the holidays. LOL!

3
★★★★★

I bought a housecleaning in mid-November through some "you've got a deal" thing in LA called Living Social for $35. What they didn't mention is that You've Go it Maid isn't available for two months, not til Jan. Before the holidays. LOL!

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i ordered a voucher through the Living Social deal that was offered the other day. I called to set up an appt and spoke with a very nice woman named Nicole since i had questions about which voucher to purchase. She told me to buy the

3
★★★★★

i ordered a voucher through the Living Social deal that was offered the other day. I called to set up an appt and spoke with a very nice woman named Nicole since i had questions about which voucher to purchase. She told me to buy the

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I've used their services 3 times, none of them went without a hitch. \r
\r
First time they didn't bother cleaning the showers in the bathrooms, don't know why, just wasn't feeling it that day. I called and they came out and did them. I'm

3
★★★★★

I've used their services 3 times, none of them went without a hitch. \r
\r
First time they didn't bother cleaning the showers in the bathrooms, don't know why, just wasn't feeling it that day. I called and they came out and did them. I'm

.

I've used their services 3 times, none of them went without a hitch. \r
\r
First time they didn't bother cleaning the showers in the bathrooms, don't know why, just wasn't feeling it that day. I called and they came out and did them.

3
★★★★★

I've used their services 3 times, none of them went without a hitch. \r
\r
First time they didn't bother cleaning the showers in the bathrooms, don't know why, just wasn't feeling it that day. I called and they came out and did them.

.

I ordered a good move-in cleaning. They came and cleaned the bathrooms kitchen bedrooms etc. They left places spotless and I would have to look over everything to make sure they cleaned places they would miss but they got it all. very

3
★★★★★

I ordered a good move-in cleaning. They came and cleaned the bathrooms kitchen bedrooms etc. They left places spotless and I would have to look over everything to make sure they cleaned places they would miss but they got it all. very

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I just wanted a good move-in cleaning. But what I got was zombies. They came 1 hour late and only cleaned the bathrooms. They left many places uncleaned and I would have to look over everything to make sure they cleaned places they missed. Look for any other company please.

0
★☆☆☆☆

I just wanted a good move-in cleaning. But what I got was zombies. They came 1 hour late and only cleaned the bathrooms. They left many places uncleaned and I would have to look over everything to make sure they cleaned places they missed. Look for any other company please.

Cons: bad customer service, arrives late

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The team of two people that came to my house were very professional. Excellent cleaners, unlike others did the job without any complaints. They cleaned the patio outside without me asking them to do so. The office is very easy to deal with and I just signed up with them for weekly service. They changed sheets, and did one load of laundry. Since I am allergic to dust, and I had let them known that they really cleaned and made my house dust free. They are prompt and polite.

2
★★★★★

The team of two people that came to my house were very professional. Excellent cleaners, unlike others did the job without any complaints. They cleaned the patio outside without me asking them to do so. The office is very easy to deal with and I just signed up with them for weekly service. They changed sheets, and did one load of laundry. Since I am allergic to dust, and I had let them known that they really cleaned and made my house dust free. They are prompt and polite.

Pros: great price for what you get!!!

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I was told that the cleaners would come by my place at around 3:30pm, luckily for me I was home when they arrived at 1:00pm instead. My team was one woman and one man, they were not happy to be cleaning and they made it know. The woman cleaned my kitchen and then complained to me it was dirty, it had been cleaned two weeks prior and only took her 20 minutes to clean so if that is dirty this woman should not be a maid. The man barely cleaned my 2nd bathroom - he didnt even touch the toliet, one of the reasons I get a maid to clean as I would rather pay someone to clean my toilet than clean it! Whatever they used to clean my mirrors left them streaky and gross, it took me three times to wipe away the residue. To make matters worse, one of the maids sprayed cleaner in my Tivo, when she walked away I asked her what she did to my Tivo as it was not working, I had to have it replaced as whatever she did fried my Tivo, I called and complained after it would not reboot itself - they never called me back. The vaccum they bring with them is a joke, it didnt pick up anything! I vaccumed myself the next day and you could tell there was a huge difference. To make matters even worse, if you thought it could get worse, the woman who complained about my dirty kitchen left one of my electric burners on low and I did not know until I burned myself on it the next morning! SAVE YOURSELF MONEY AND DONT USE THIS SERVICE!!!!

0
★☆☆☆☆

I was told that the cleaners would come by my place at around 3:30pm, luckily for me I was home when they arrived at 1:00pm instead. My team was one woman and one man, they were not happy to be cleaning and they made it know. The woman cleaned my kitchen and then complained to me it was dirty, it had been cleaned two weeks prior and only took her 20 minutes to clean so if that is dirty this woman should not be a maid. The man barely cleaned my 2nd bathroom - he didnt even touch the toliet, one of the reasons I get a maid to clean as I would rather pay someone to clean my toilet than clean it! Whatever they used to clean my mirrors left them streaky and gross, it took me three times to wipe away the residue. To make matters worse, one of the maids sprayed cleaner in my Tivo, when she walked away I asked her what she did to my Tivo as it was not working, I had to have it replaced as whatever she did fried my Tivo, I called and complained after it would not reboot itself - they never called me back. The vaccum they bring with them is a joke, it didnt pick up anything! I vaccumed myself the next day and you could tell there was a huge difference. To make matters even worse, if you thought it could get worse, the woman who complained about my dirty kitchen left one of my electric burners on low and I did not know until I burned myself on it the next morning! SAVE YOURSELF MONEY AND DONT USE THIS SERVICE!!!!

Pros: NONE

Cons: BROKE TIVO, LEFT BURNER IN KITCHEN ON, BARELY CLEANED ANYHING AND THE MAIDS COMPLAIN ABOUT CLEANING!

.

I ordered a detail cleaning for my house. A crew came, spoke English, which is a blessing, and cleaned every thing you can possibly thing, even dusted my plants. My house shined when they left. THe manager called and checked with me later on how the crew did. THey are very prompt and have excellent customer service

2
★★★★★

I ordered a detail cleaning for my house. A crew came, spoke English, which is a blessing, and cleaned every thing you can possibly thing, even dusted my plants. My house shined when they left. THe manager called and checked with me later on how the crew did. THey are very prompt and have excellent customer service

Pros: I have made arrangement for every other week and love them

.

My experience withYGIM was initially pretty good. I spoke to Melanie & she sent me good cleaners that arrived on time. This was not the norm. Over the next few weeks my team would arrive 1 1/2hrs late or not show at all. This happened even after I complained to a woman named Myra who answered the phone at the office. Myra went on to assure me that if I took the first appt on Mons, the team would be there on time...NOT!!! When I spoke to Myra again, she tried to inform me that they could only try to be here on time! Then what's the point of having an appt?! I cannot wait around all day to see if the cleaning crew decided to show-up or not! Also, just an FYI, Myra does not call the team to cancel if you choose not to wait for them. They show-up & want to get paid!!! Then, Myra has the audacity to call & complain that they still have to pay the cleaners if we cancel!!!! H-e-l-l-o!!!! I wouldn't have to cancel if they arrived on time & not 2hrs late! All in all, a horriffic experience...the management & customer service needs a major overhaul!

0
★☆☆☆☆

My experience withYGIM was initially pretty good. I spoke to Melanie & she sent me good cleaners that arrived on time. This was not the norm. Over the next few weeks my team would arrive 1 1/2hrs late or not show at all. This happened even after I complained to a woman named Myra who answered the phone at the office. Myra went on to assure me that if I took the first appt on Mons, the team would be there on time...NOT!!! When I spoke to Myra again, she tried to inform me that they could only try to be here on time! Then what's the point of having an appt?! I cannot wait around all day to see if the cleaning crew decided to show-up or not! Also, just an FYI, Myra does not call the team to cancel if you choose not to wait for them. They show-up & want to get paid!!! Then, Myra has the audacity to call & complain that they still have to pay the cleaners if we cancel!!!! H-e-l-l-o!!!! I wouldn't have to cancel if they arrived on time & not 2hrs late! All in all, a horriffic experience...the management & customer service needs a major overhaul!

Cons: terrible customer service, inconsistent

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We hired YGIM once, two years ago. They did a reasonable job at the time, but when the time came to pay, the cleaners asked for 50% more money than we were quoted. We called their supervisor who agreed that it was misquoted so we only paid the original amount. But a few weeks ago we booked them again to clean our house the day before we returned from a long trip out of town. They took the booking, but on the day they were due to clean, a neighbour emailed to say they hadn't shown up. From abroad, we called them and were told they would not do business with us as we had not paid them on a previous occasion. Which is not only completely wrong, but misrepresents us and that previous transaction, which they had admitted fault on. If they had a problem they should have addressed it at the time of booking. And of course, they left us high and dry for cleaners as it was already too late to arrange another from abroad. I'll never do business with this obnoxious company again, and would recommend Amaidzing, who I've used before and since with great success.

0
★☆☆☆☆

We hired YGIM once, two years ago. They did a reasonable job at the time, but when the time came to pay, the cleaners asked for 50% more money than we were quoted. We called their supervisor who agreed that it was misquoted so we only paid the original amount. But a few weeks ago we booked them again to clean our house the day before we returned from a long trip out of town. They took the booking, but on the day they were due to clean, a neighbour emailed to say they hadn't shown up. From abroad, we called them and were told they would not do business with us as we had not paid them on a previous occasion. Which is not only completely wrong, but misrepresents us and that previous transaction, which they had admitted fault on. If they had a problem they should have addressed it at the time of booking. And of course, they left us high and dry for cleaners as it was already too late to arrange another from abroad. I'll never do business with this obnoxious company again, and would recommend Amaidzing, who I've used before and since with great success.

Pros: The cleaners did an OK job

Cons: The owners are lying sharks

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I had service on Saturday. Crew showed up on time with supervisor. Did an excellent job, folded the cothes, changed sheets , and did everything per my request. Thank you, i love your service

1
★★★☆☆

I had service on Saturday. Crew showed up on time with supervisor. Did an excellent job, folded the cothes, changed sheets , and did everything per my request. Thank you, i love your service

Pros: great service

Cons: t

.

After reading all of the "great" reviews on citysearch, I thought I could trust this service. Unfortunately, the service was anything but "great". When the maids arrived, they hardly spoke english, and did not seem concerned with any of the specific requests I had for cleaning my house. They left soap-scum in my tub and in my sink, didn't clean the tiles in my bathroom or kitchen, and if they mopped my floors you couldn't tell. Overall it was a really bad experience. When I called the company to let them know of my concerns the gentleman on the phone did not express any concern over my problems, and told me they would make a note on my account, and maybe I would get a discount next time. I was not looking for a discount.
There will be no next time. I never right reviews, but I thought people should know about this experience and keep it in mind if you contact them.

0
★☆☆☆☆

After reading all of the "great" reviews on citysearch, I thought I could trust this service. Unfortunately, the service was anything but "great". When the maids arrived, they hardly spoke english, and did not seem concerned with any of the specific requests I had for cleaning my house. They left soap-scum in my tub and in my sink, didn't clean the tiles in my bathroom or kitchen, and if they mopped my floors you couldn't tell. Overall it was a really bad experience. When I called the company to let them know of my concerns the gentleman on the phone did not express any concern over my problems, and told me they would make a note on my account, and maybe I would get a discount next time. I was not looking for a discount.
There will be no next time. I never right reviews, but I thought people should know about this experience and keep it in mind if you contact them.

Pros: they arrived on time

Cons: lazy maids, poor customer service

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i am very impressed with this company's service and staff.They were all professional and polite including the office staff who were very helpful and accommodating

2
★★★★★

i am very impressed with this company's service and staff.They were all professional and polite including the office staff who were very helpful and accommodating

Pros: excellent service and great communication between the company and myself

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I am a salon owner who does not have time to do my own cleaning. I have been through several cleaning services and I was so dissatisfied with the quality of work. However, I am so excited to have discovered You've Got It Maid. For the first time ever, I found a reliable company who cleans so emaculately. They always show up on time and are closely supervised. They have exceeded my expectations in a cleaning service. My clients often joke that my salon is so clean that they can eat off the floors. I am happy to recommend this awesome company to anyone!

2
★★★★★

I am a salon owner who does not have time to do my own cleaning. I have been through several cleaning services and I was so dissatisfied with the quality of work. However, I am so excited to have discovered You've Got It Maid. For the first time ever, I found a reliable company who cleans so emaculately. They always show up on time and are closely supervised. They have exceeded my expectations in a cleaning service. My clients often joke that my salon is so clean that they can eat off the floors. I am happy to recommend this awesome company to anyone!

Pros: THUMBS UP!

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I was very pleased with the work done by the crew!! Super Detailers... I have recommended them to every one I know.

2
★★★★★

I was very pleased with the work done by the crew!! Super Detailers... I have recommended them to every one I know.

Pros: They ARE PROS!!

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I was in need of a cleaning service right away. I called You've got it maid. The rep. was so prompt, intelligent, and helped me immediately. The crew arrived on time. The place was spotless when they left. They pay speical attention to detail, they speak English, very polite, and finish on time. I recommend them highly.

2
★★★★★

I was in need of a cleaning service right away. I called You've got it maid. The rep. was so prompt, intelligent, and helped me immediately. The crew arrived on time. The place was spotless when they left. They pay speical attention to detail, they speak English, very polite, and finish on time. I recommend them highly.

Pros: excellent crew, excellent timing, excellent office help

Cons: none

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same crew for the last 6 months. Great!! All maids speak English! It's simple to deal with the office, and they are very accomodating. Try it!! it's great

2
★★★★★

same crew for the last 6 months. Great!! All maids speak English! It's simple to deal with the office, and they are very accomodating. Try it!! it's great

.

Clean,punctual and polite.They are so good,very cost effective,insured and they do great job.
They leave my house spotless!!!I highly recommend You've got it maid!

2
★★★★★

Clean,punctual and polite.They are so good,very cost effective,insured and they do great job.
They leave my house spotless!!!I highly recommend You've got it maid!

Pros: professional, clean , cost effective

Cons: None!

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