Thrush's Pastry Shoppe

★★★☆☆
  • 210 Louisiana Ave

    Perrysburg, OH 43551

    Map & Directions
  • 419-873-9693

About Thrush's Pastry Shoppe

Categories

Food

Food
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3.0 4
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Terrible cherry pies, would not refund w pic and my word that it ran all over and crust. Unedible and the customer service is very poor handling a complaint. Wanted me to run 40 miles for ten Dollar refund...

Cakes in past were great, but lost my biz bc of poor customer service handling a disaster and dissappointed faithful customer who has literally sent many people to them and spent thousands in past decade in their store...

1
★☆☆☆☆

Terrible cherry pies, would not refund w pic and my word that it ran all over and crust. Unedible and the customer service is very poor handling a complaint. Wanted me to run 40 miles for ten Dollar refund...

Cakes in past were great, but lost my biz bc of poor customer service handling a disaster and dissappointed faithful customer who has literally sent many people to them and spent thousands in past decade in their store...

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.

I ordered and purchased a cake from their Glanzman location on 9/24/11. Upon consuming it, we noticed it wasn't fully cooked in the very center. It was sticky and dense, no sponge texture or air pockets. A simple mishap I concluded that

3
★★★★★

I ordered and purchased a cake from their Glanzman location on 9/24/11. Upon consuming it, we noticed it wasn't fully cooked in the very center. It was sticky and dense, no sponge texture or air pockets. A simple mishap I concluded that

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At the back of a kitchenware shop.

2
★★★★☆

At the back of a kitchenware shop.

Pros: very rich bars

Cons: no donuts or danish

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Typically cakes are ordered for a special occasion. Unfortunately I have tried to use this bakery on two different occasions sadly I was dissapointed each time. The service here is certainly not an example of which I would want others to see as a sample of the lovely Perrysburg city in which I live. The attendant on duty there has (the same one) managed to put a dark cloud over two special occasions of mine. I only blame myself for going a second time to be subject to the sour attitude from this girl. She could never step out her small box to imagine any of the exciting details I had requested for my cake. Even though it was their fault that I planned my day around when to pick up the cake for my event, and it was not there when promised (they do not bake them at that location), never was there even a hint of an apology only "what would you expect me to do". There were several things...
Please do not risk putting a damper on a special occasion. You must try somehwere else.

0
★☆☆☆☆

Typically cakes are ordered for a special occasion. Unfortunately I have tried to use this bakery on two different occasions sadly I was dissapointed each time. The service here is certainly not an example of which I would want others to see as a sample of the lovely Perrysburg city in which I live. The attendant on duty there has (the same one) managed to put a dark cloud over two special occasions of mine. I only blame myself for going a second time to be subject to the sour attitude from this girl. She could never step out her small box to imagine any of the exciting details I had requested for my cake. Even though it was their fault that I planned my day around when to pick up the cake for my event, and it was not there when promised (they do not bake them at that location), never was there even a hint of an apology only "what would you expect me to do". There were several things...
Please do not risk putting a damper on a special occasion. You must try somehwere else.

Pros: Any pro out weighed by poor service

 

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