American Airporter Shuttle Inc.

★★☆☆☆
  • 120 Willow St

    San Francisco, CA 94109

    Map & Directions
  • 415-202-0733

About American Airporter Shuttle Inc.

Hours
Mon - Fri 8:00 am - 5:00 pm

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2.0 4
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The charge is supposed to be $17 for the first passenger and $10 for additional. We didn't know the rates the first time we took it. We were charged $34 and then gave a tip. We found the rates from their site after. On the way back we were charged the $27 (2people) and were charged three times. We got two overdraft charges because of their mistake. It took over a week to refund the money and wouldn't refund the overdraft charge. Their excuse was that it happens all the time so they can't refund that. I couldn't believe it.

0
★☆☆☆☆

The charge is supposed to be $17 for the first passenger and $10 for additional. We didn't know the rates the first time we took it. We were charged $34 and then gave a tip. We found the rates from their site after. On the way back we were charged the $27 (2people) and were charged three times. We got two overdraft charges because of their mistake. It took over a week to refund the money and wouldn't refund the overdraft charge. Their excuse was that it happens all the time so they can't refund that. I couldn't believe it.

Pros: On Time

Cons: Overcharged 3 times in two trips

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I travel frequently and thereby have need for a ride to the airport frequently. I can always count on these guys to pick me up on time and with short notice. They are GREAT! I will certainly continue to use you guys for my trip to the airport. Thanks again!!\r\nRey Z.\r\nSan Francisco, CA

2
★★★★★

I travel frequently and thereby have need for a ride to the airport frequently. I can always count on these guys to pick me up on time and with short notice. They are GREAT! I will certainly continue to use you guys for my trip to the airport. Thanks again!!\r\nRey Z.\r\nSan Francisco, CA

Pros: Great drivers, on time, short notice

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I was riding my bike and one of their drivers crashed into me as I was crossing the cross walk. Not only will they not pay for the damage they also are the rudest people I ever dealt with. There are other alternative shuttles which are must friendlier than this company. DO NOT USE!

0
★☆☆☆☆

I was riding my bike and one of their drivers crashed into me as I was crossing the cross walk. Not only will they not pay for the damage they also are the rudest people I ever dealt with. There are other alternative shuttles which are must friendlier than this company. DO NOT USE!

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Driver Showed up an hour earlier than the time quoted by dispatcher\nDispatcher continued to argue\nDriver got lost for an hour after the early pick-up\nDriver would not roll up window t 4:00 AM\nCompany would not fax receipt\nCompany advertises it will pick you up from airport but then you call and they say, NO we can't do that ??????\n

0
★☆☆☆☆

Driver Showed up an hour earlier than the time quoted by dispatcher\nDispatcher continued to argue\nDriver got lost for an hour after the early pick-up\nDriver would not roll up window t 4:00 AM\nCompany would not fax receipt\nCompany advertises it will pick you up from airport but then you call and they say, NO we can't do that ??????\n

Cons: ALL

 

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