Palmetto Marble & Tile Services, LLC

★★★☆☆
33.9959 -81.0702
Map and Directions to Palmetto Marble & Tile Services, LLC

803-794-5100

513 Jasper Street

West Columbia, SC

29169

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About Palmetto Marble & Tile Services, LLC

Home Construction & Remodeling

Home Construction & Remodeling
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Called about having tile cut to both their contractor service and the main offices. Spoke to secretary at the contractor service, who kept reminding me that she was just a secretary when inquiring about services then proceeded to tell me to look in the phone book for other companies who may not be as busy as they were.
I also spoke with the main office on Jasper St. The person who answered the phone was very nice and helpful, happy to transfer me to sales. When I spoke with sales, I mentioned that I would like to have some marble tile cut and would pay. The response was, if you didn't purchase it from us then too bad, find someone else who will cut it, that is what you get for dealing with a home improvement store. I explained I was simply trying to finish a DIY project and could use their help, next time I would use them from the beginning. The response from them did not change - I do have several other properties I plan to renovate and will NOT use this company. They were no help. Being a small business owner I know how to treat customers, this is not the way do conduct a business.

1
★☆☆☆☆

Called about having tile cut to both their contractor service and the main offices. Spoke to secretary at the contractor service, who kept reminding me that she was just a secretary when inquiring about services then proceeded to tell me to look in the phone book for other companies who may not be as busy as they were.
I also spoke with the main office on Jasper St. The person who answered the phone was very nice and helpful, happy to transfer me to sales. When I spoke with sales, I mentioned that I would like to have some marble tile cut and would pay. The response was, if you didn't purchase it from us then too bad, find someone else who will cut it, that is what you get for dealing with a home improvement store. I explained I was simply trying to finish a DIY project and could use their help, next time I would use them from the beginning. The response from them did not change - I do have several other properties I plan to renovate and will NOT use this company. They were no help. Being a small business owner I know how to treat customers, this is not the way do conduct a business.

Cons: Bad Sales Service

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If you are looking for the best in tile services, I would highly recommend Palmetto Marble and Tile Services.. I have had problems with tile companies in the past, but Palmetto went above and beyond my expectations! These people do some amazing work!!!

5
★★★★★

If you are looking for the best in tile services, I would highly recommend Palmetto Marble and Tile Services.. I have had problems with tile companies in the past, but Palmetto went above and beyond my expectations! These people do some amazing work!!!

Pros: Great artistic work/Customer service/ Trustworthy/Reliable

Cons: There are no cons

Message from Palmetto Marble & Tile Services, LLC

We would love to help you with your next project. Call us today!



Hello! I'm sorry to hear that scsmallbusinessowner had a bad experience with someone in the tile industry. However, I'm afraid he or she has reviewed the wrong company. We here at Palmetto Marble and Tile Services, LLC only have one office located on Jasper Street and DO NOT have a sales department. We are strictly a tile contractor and DO NOT discriminate against any customer- no matter where they choose to purchase tile. We are happy to assist anyone from simple tile cuts for do-it-yourselfers to complete tile installation for home or business owners.

-Owner

More about Palmetto Marble & Tile Services, LLC

Palmetto Marble & Tile Services, LLC offers Custom Tile Installation, Glass Block Installation, Natural Stone Restoration, In-house Bullnosing & Polishing, and Tile & Grout Cleaning.

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