Truly amazing!!! I was a little worried about making an appointment because I read some pretty bad comments online. HOWEVER, I love Eminence products and decided to give it a go. I had a Pedicure with Izzy and when I say it was the best pedicure I ever had,it's an understatement. I also indulged in a facial with Leah. It was TOOO good. At one point I found myself starting to moan a little. As embarrasing as it is/was I really could not help it. The atmosphere is beyond appealing and the staff made me feel as if I was the only client in the salon. Needless to say the place was packed. I do not live in Flagstaff but if I did the Organic Beauty Lounge would be my second home. LOVED EVERY MINUTE