Santee Children's Dentistry

★★★★☆
  • 9450 Cuyamaca St # 101

    Santee, CA 92071

    Map & Directions
  • 619-449-4673

About Santee Children's Dentistry

Hours
Mon-Thu 8:00 AM-4:00 PM,Fri 7:00 AM-12:00 PM,Sat-Sun Closed

Health & Medical

Health & Medical
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I know a least one review posted on here is a fake by an employee. The other one im not sure I would trust either? My experience started out ok, the office looks nice and Dr Hope seems sweet, but please don't be fooled. My children get check ups every six months, they brush, floss, use water pick, and mouth wash. I know because I do it for the younger ones and the older ones I watch while I work on the little ones. Dental care is very important to my family. Yet everytime I would go to Santee Children's Dentistry, they would have cavities. One time they said 12 cavities and we paid thousands for the work, when one fell out shortly after, they were not willing to warranty their work. The 4 different staff members including the receptionist immediately gave us different reasons why it happened and why they wouldn't do it at no charge. For example, they won't cover the filling falling out because she chewed gum and you can't chew gum with fillings (wow never heard that before and neither has our dentist), they claim they tell all patients not to chew gum, but they didn't tell me until after it fell out. We should be able to chew gum, almost everyone chews cum with their fillings. The next excuse was you can't eat anything sticky. Then another girl said oh, I know why it fell out, there was new decay around it (funny that decay wasn't there 3 weeks before at check up). Then after the dentist took my child back without me they asked what type gum was chewed when it came out, my child said it was a gum ball, so the dentist then told us it looked like the filling broke because the ball was so hard. My teen child explained to us that the gum was not that hard and it was bit down on the opposite side and then chewed on the side the filling came out, positive it didn't break from biting. My dentist said they should have covered it and so does our insurance company. The same day they claimed the same child now has two more cavities that weren't there the three weeks before when she had her check up. When we asked to speak with the dentist the staff was rude and after multiple messages asking Dr. Hope to call us back we still haven't received a call back or explanations. We had been loyal customers for two years, we are disapointed and we feel scammed.

1
★☆☆☆☆

I know a least one review posted on here is a fake by an employee. The other one im not sure I would trust either? My experience started out ok, the office looks nice and Dr Hope seems sweet, but please don't be fooled. My children get check ups every six months, they brush, floss, use water pick, and mouth wash. I know because I do it for the younger ones and the older ones I watch while I work on the little ones. Dental care is very important to my family. Yet everytime I would go to Santee Children's Dentistry, they would have cavities. One time they said 12 cavities and we paid thousands for the work, when one fell out shortly after, they were not willing to warranty their work. The 4 different staff members including the receptionist immediately gave us different reasons why it happened and why they wouldn't do it at no charge. For example, they won't cover the filling falling out because she chewed gum and you can't chew gum with fillings (wow never heard that before and neither has our dentist), they claim they tell all patients not to chew gum, but they didn't tell me until after it fell out. We should be able to chew gum, almost everyone chews cum with their fillings. The next excuse was you can't eat anything sticky. Then another girl said oh, I know why it fell out, there was new decay around it (funny that decay wasn't there 3 weeks before at check up). Then after the dentist took my child back without me they asked what type gum was chewed when it came out, my child said it was a gum ball, so the dentist then told us it looked like the filling broke because the ball was so hard. My teen child explained to us that the gum was not that hard and it was bit down on the opposite side and then chewed on the side the filling came out, positive it didn't break from biting. My dentist said they should have covered it and so does our insurance company. The same day they claimed the same child now has two more cavities that weren't there the three weeks before when she had her check up. When we asked to speak with the dentist the staff was rude and after multiple messages asking Dr. Hope to call us back we still haven't received a call back or explanations. We had been loyal customers for two years, we are disapointed and we feel scammed.

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I was very scared to take my child to the dentist, however Dr.Hope and Staff were amazing and were so gentel and pantient with my child!! I recommend this office to anyone who thinks there child will act up durning a time like going to the dentist because they will make your child and you feel at ease.Now my daughter cant wait to go back and wacth the TV's on the roof.

5
★★★★★

I was very scared to take my child to the dentist, however Dr.Hope and Staff were amazing and were so gentel and pantient with my child!! I recommend this office to anyone who thinks there child will act up durning a time like going to the dentist because they will make your child and you feel at ease.Now my daughter cant wait to go back and wacth the TV's on the roof.

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0 out of 1 people found this review helpful.

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Amazing staff! Incredible dentist! So courteous and friendly. I would highly recommend them to EVERYONE. My children actually LOVE going to the dentist now!!!

5
★★★★★

Amazing staff! Incredible dentist! So courteous and friendly. I would highly recommend them to EVERYONE. My children actually LOVE going to the dentist now!!!

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0 out of 1 people found this review helpful.

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These dentist are very good.They are very friendly that when you take your children there they are not afraid. They are kind to children. They have a very clean facility.The price a very reasonable.

4
★★★★☆

These dentist are very good.They are very friendly that when you take your children there they are not afraid. They are kind to children. They have a very clean facility.The price a very reasonable.

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0 out of 2 people found this review helpful.

 

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