Basil Thai & Sushi

★☆☆☆☆
  • 1004 Hendricks Ave

    Jacksonville, FL 32207

    Map & Directions
  • 904-674-0190

About Basil Thai & Sushi

Details
Hours
Mon-Thu 11am-9pm, Fri 11am-10pm, Sat 5pm-10pm
1.0 1
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This place was nearby my hotel, so turned out convenient for lunch. I was very unfortunate to find this place and this awful waitress. I asked her about the ??spicy levels" at this restaurant and overall, in Thai food, since I'm not Thai and I'm not used to Thai food. It appears she took it personally and revenged the hard way. Her face immediately turned grumpy. She looked pretty delighted when brought food to any table around mine, she delayed my order intentionally. She looked at me from time to time like "I'm in charge now". When I finally asked her for my food, she brought me 2 burned veggie rolls in a broken plate. The rolls were greasy and poorly done. Then, I got my absolutely disgusting curry chicken and veggies dish. It was like a soup, uncooked, cold, you name it. I think they either added cold water or brought me other people's left over. SO GROSS. I ended up calling another waitress; when she looked at my plate, she said Oh my God! and apologized many times. She said the dish was not supposed to be that way?which I already knew. Why restaurants engage waitress like this?. Well, she may be related to the owner and sadly, do not care for the business. I was so nice that I let her a tip, I should had spoken with the manager instead. Not sure if they care though. I would not recommend this place at all, unless you have not eaten in a week and this restaurant is the only restaurant in 300 miles.

0
★☆☆☆☆

This place was nearby my hotel, so turned out convenient for lunch. I was very unfortunate to find this place and this awful waitress. I asked her about the ??spicy levels" at this restaurant and overall, in Thai food, since I'm not Thai and I'm not used to Thai food. It appears she took it personally and revenged the hard way. Her face immediately turned grumpy. She looked pretty delighted when brought food to any table around mine, she delayed my order intentionally. She looked at me from time to time like "I'm in charge now". When I finally asked her for my food, she brought me 2 burned veggie rolls in a broken plate. The rolls were greasy and poorly done. Then, I got my absolutely disgusting curry chicken and veggies dish. It was like a soup, uncooked, cold, you name it. I think they either added cold water or brought me other people's left over. SO GROSS. I ended up calling another waitress; when she looked at my plate, she said Oh my God! and apologized many times. She said the dish was not supposed to be that way?which I already knew. Why restaurants engage waitress like this?. Well, she may be related to the owner and sadly, do not care for the business. I was so nice that I let her a tip, I should had spoken with the manager instead. Not sure if they care though. I would not recommend this place at all, unless you have not eaten in a week and this restaurant is the only restaurant in 300 miles.

Cons: Worse waitress ever found

 

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