Simple Silhouettes

★★★☆☆

About Simple Silhouettes

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2.5714 7
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I got married in June 2008 and used Simple Silhouettes for the bridesmaid and flower girl dresses. I found the experience to be delightful. My mother, my Maid of Honor and two of my bridesmaids went for the initial fitting and had a blast. The fabrics and styles were gorgeous and the sales person did a wonderful job of helping us comb through the vast selections.

One of the best things about the shop was that they were able to accommodate the variety of body shapes in the wedding party. I had a bridesmaid that was a size 2, a cousin that was a size 16 and my Maid of Honor is extremely well blessed in the chest. The shop was able to accommodate everyone with very complimentary cuts using the same fabric. Everything turned out beautiful.

Recently I recommended Simple Silhouettes to a girlfriend and she commented to me about the reviews she saw on this site. I felt like I needed to share my great experience to provide another view point. Too often we complain vocally and praise softly.

Good luck with your weddings; I wish you all the best.

2
★★★★★

I got married in June 2008 and used Simple Silhouettes for the bridesmaid and flower girl dresses. I found the experience to be delightful. My mother, my Maid of Honor and two of my bridesmaids went for the initial fitting and had a blast. The fabrics and styles were gorgeous and the sales person did a wonderful job of helping us comb through the vast selections.

One of the best things about the shop was that they were able to accommodate the variety of body shapes in the wedding party. I had a bridesmaid that was a size 2, a cousin that was a size 16 and my Maid of Honor is extremely well blessed in the chest. The shop was able to accommodate everyone with very complimentary cuts using the same fabric. Everything turned out beautiful.

Recently I recommended Simple Silhouettes to a girlfriend and she commented to me about the reviews she saw on this site. I felt like I needed to share my great experience to provide another view point. Too often we complain vocally and praise softly.

Good luck with your weddings; I wish you all the best.

Pros: Great Service, Fantastic Dresses

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As the owner of Simple Silhouettes it was disheartening to read the negative comments posted here. Customer service is our number one priority and has been since I created the business in 1997. We strive to make the entire ordering experience a positive one by offering a pleasant shopping environment in our showroom, assisting customers with all the details of placing their orders, and offering them any help they may need up to and after receiving their completed orders.

We offer lots of styles in a wide range of fabrics and colors. We do not carry stock, everything is made to order. We are one of a few companies who can turn around dress orders as quickly as we do. If we make a dress or anything else that is not to our customers? contracted specifications, then we immediately replace the incorrect item with the correct one. If a dress is not produced in the contracted amount of time which is extremely unusual, then we refund the rush fees if applicable and if needed we will gladly expedite shipping at our cost.

Our dresses are made in standard sizes. We recommend that customers visit our showroom to try on the dresses that way they will know what to expect. We understand that not everyone can make it to our showroom and that is why we have size charts and explicit measuring instructions on our website. We are happy to walk our customers through the sizing process that way they receive a dress that is closest to their size. We can not ensure a perfect fit since our dresses are made in standard sizes not custom made to measurements. It is not unusual for our customers to need to have some adjustments made.

In closing, I hope that the individuals who posted their comments and had difficulty with their orders will contact Simple Silhouettes and personally ask for me so that we can remedy their problem immediately. Thank you.

2
★★★★☆

As the owner of Simple Silhouettes it was disheartening to read the negative comments posted here. Customer service is our number one priority and has been since I created the business in 1997. We strive to make the entire ordering experience a positive one by offering a pleasant shopping environment in our showroom, assisting customers with all the details of placing their orders, and offering them any help they may need up to and after receiving their completed orders.

We offer lots of styles in a wide range of fabrics and colors. We do not carry stock, everything is made to order. We are one of a few companies who can turn around dress orders as quickly as we do. If we make a dress or anything else that is not to our customers? contracted specifications, then we immediately replace the incorrect item with the correct one. If a dress is not produced in the contracted amount of time which is extremely unusual, then we refund the rush fees if applicable and if needed we will gladly expedite shipping at our cost.

Our dresses are made in standard sizes. We recommend that customers visit our showroom to try on the dresses that way they will know what to expect. We understand that not everyone can make it to our showroom and that is why we have size charts and explicit measuring instructions on our website. We are happy to walk our customers through the sizing process that way they receive a dress that is closest to their size. We can not ensure a perfect fit since our dresses are made in standard sizes not custom made to measurements. It is not unusual for our customers to need to have some adjustments made.

In closing, I hope that the individuals who posted their comments and had difficulty with their orders will contact Simple Silhouettes and personally ask for me so that we can remedy their problem immediately. Thank you.

.

Ladies, this is the place where you need to get your dress. My sister got married last year, and had twelve bridesmaids for her bridal party (I know, my sister had to include everyone). Since the bridesmaids were all from out of town, we actually had to make two big appointments where six bridesmaids went in for sizing at once. The sales staff was extremely helpful, and we must've tried on every single dress in the store. They were patient with us and even stayed 15 minutes past their closing time. All the dresses were delivered on time, and we even managed to place a last minute accessories order 3 weeks prior to the wedding. Anyhow, I had my wedding this year in March with only one bridesmaid. I went back to Simple Silhouettes and the service was still wonderful-- I say this because my bridesmaid was crazy with work and had to change her appointment five different times before she finally tried on the dress. They were accomodating and again delivered the dress in a timely manner. Thanks for making this part of my wedding so easy!

2
★★★★☆

Ladies, this is the place where you need to get your dress. My sister got married last year, and had twelve bridesmaids for her bridal party (I know, my sister had to include everyone). Since the bridesmaids were all from out of town, we actually had to make two big appointments where six bridesmaids went in for sizing at once. The sales staff was extremely helpful, and we must've tried on every single dress in the store. They were patient with us and even stayed 15 minutes past their closing time. All the dresses were delivered on time, and we even managed to place a last minute accessories order 3 weeks prior to the wedding. Anyhow, I had my wedding this year in March with only one bridesmaid. I went back to Simple Silhouettes and the service was still wonderful-- I say this because my bridesmaid was crazy with work and had to change her appointment five different times before she finally tried on the dress. They were accomodating and again delivered the dress in a timely manner. Thanks for making this part of my wedding so easy!

Pros: Friendly staff, patient with customers, great dresses

Cons: Lots of dresses/styles might lead to wanting every dress!

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I am in the midst of a very disturbing experience with Simple Silhouettes. They filled out our orders wrong, and with less than 5 weeks to go until the wedding they're still not sure what dress we ordered. It's surprising that this is what these people do for a living. I have gotten other dresses at much less expensive places with far better results.Their customer service is horrible- it's amazing they're still in business. Save your time.

0
★☆☆☆☆

I am in the midst of a very disturbing experience with Simple Silhouettes. They filled out our orders wrong, and with less than 5 weeks to go until the wedding they're still not sure what dress we ordered. It's surprising that this is what these people do for a living. I have gotten other dresses at much less expensive places with far better results.Their customer service is horrible- it's amazing they're still in business. Save your time.

Pros: you think you are shopping at a nice place

Cons: you're not

.

Although the company may be titled Simple Silhouettes, my experience was far from simple! The customer service was the worst I've ever encountered. After paying $300 for a dress, I was hoping for a bit more of a pleasant experience. I was passed around from person to person after receiving my Maid of Honor's dress in THE WRONG COLOR!!! How hard can it be to make one dress in the correct color? After numerous phone calls and emails, I was told that I was being dramatic! Needless to say, I was anything but happy with their customer service and will spread the word to all of my friends getting married in the future. Run away from this company and towards one that knows how to treat their customers!

0
★☆☆☆☆

Although the company may be titled Simple Silhouettes, my experience was far from simple! The customer service was the worst I've ever encountered. After paying $300 for a dress, I was hoping for a bit more of a pleasant experience. I was passed around from person to person after receiving my Maid of Honor's dress in THE WRONG COLOR!!! How hard can it be to make one dress in the correct color? After numerous phone calls and emails, I was told that I was being dramatic! Needless to say, I was anything but happy with their customer service and will spread the word to all of my friends getting married in the future. Run away from this company and towards one that knows how to treat their customers!

Pros: None

Cons: Customer service

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SIMPLE DRESSES WHICH CAN BE FOUND ANYWHERE ELSE FOR LESS AND EXPEDIENTLY.
This place has poor customer service, returns phone calls only after several messages, and is closed Mondays. If you have a special event and the timing is close, DO NOT purchase from them, because they cannot accommodate rush orders in a timely manner. They will stress you out with their carelessness about your event.

I have purchased two dresses from Simple Silhouettes. The first dress was a 1-2 week rush order, placed 2-1/2 weeks before I needed it. I received it 2 days before my event. I thought this was a fluke because it was right around Christmas.

The next dress was another 1-2 week rush order in March/April, placed 2-1/2 weeks before I needed it. I called them 3 days before my event to ask where it was, they informed me that they wanted me to pay the overnight charge although I had already paid the $15 FedEx charge, because they are closed Mondays and couldn't send it. Therefore it's up to me to pay for them to get the dress to me on time.

They constituted my urgency as my problem, even though I paid $75 for the 1-2 week rush (the service implies it will be done within 1-2 weeks, not the reality, which is done at the end of 2 weeks). I paid the $15 3-day FedEX charge. They asked me to pay an additional $15.00 more for the overnight charge.

Summary: I paid approx $400 for a simple empire dress with their shantung silk material. I paid $90 for rush and delivery. I had to pay another $15 for their bad scheduling. Total $505 for a dress that I could have bought at a local bridal store.

What they could have done better: Admitted that they were delayed and paid for the overnight delivery charge $15.00 themselves. An apology and earning $15.00 less from me would have repeated my business with them, but now, never, never again. In fact, I have revoked all my recommendations to my friends and co-workers. How awful they couldn't admit they were late.

0
★☆☆☆☆

SIMPLE DRESSES WHICH CAN BE FOUND ANYWHERE ELSE FOR LESS AND EXPEDIENTLY.
This place has poor customer service, returns phone calls only after several messages, and is closed Mondays. If you have a special event and the timing is close, DO NOT purchase from them, because they cannot accommodate rush orders in a timely manner. They will stress you out with their carelessness about your event.

I have purchased two dresses from Simple Silhouettes. The first dress was a 1-2 week rush order, placed 2-1/2 weeks before I needed it. I received it 2 days before my event. I thought this was a fluke because it was right around Christmas.

The next dress was another 1-2 week rush order in March/April, placed 2-1/2 weeks before I needed it. I called them 3 days before my event to ask where it was, they informed me that they wanted me to pay the overnight charge although I had already paid the $15 FedEx charge, because they are closed Mondays and couldn't send it. Therefore it's up to me to pay for them to get the dress to me on time.

They constituted my urgency as my problem, even though I paid $75 for the 1-2 week rush (the service implies it will be done within 1-2 weeks, not the reality, which is done at the end of 2 weeks). I paid the $15 3-day FedEX charge. They asked me to pay an additional $15.00 more for the overnight charge.

Summary: I paid approx $400 for a simple empire dress with their shantung silk material. I paid $90 for rush and delivery. I had to pay another $15 for their bad scheduling. Total $505 for a dress that I could have bought at a local bridal store.

What they could have done better: Admitted that they were delayed and paid for the overnight delivery charge $15.00 themselves. An apology and earning $15.00 less from me would have repeated my business with them, but now, never, never again. In fact, I have revoked all my recommendations to my friends and co-workers. How awful they couldn't admit they were late.

Pros: Custom Fabrics

Cons: Customer Service, Dress Delivery, Value, High Price, Charge you for their delays

.

i was recently in a wedding where the bridesmaid dresses were from simple silhouettes. Their measurement charts are so skewed that i was sent a dress four sizes too large. The dress sent to me took multiple alterations to fit, costing me another $100 on top of the price of the dress. the belt which came with the dress was so large as to be useless; it wraps around the waist twice.
moreover, the tailor they recommended was terrible, and clearly unfamiliar with their clothing.

1
★★☆☆☆

i was recently in a wedding where the bridesmaid dresses were from simple silhouettes. Their measurement charts are so skewed that i was sent a dress four sizes too large. The dress sent to me took multiple alterations to fit, costing me another $100 on top of the price of the dress. the belt which came with the dress was so large as to be useless; it wraps around the waist twice.
moreover, the tailor they recommended was terrible, and clearly unfamiliar with their clothing.

 

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