Columbus One Locksmith Inc

★★☆☆☆

About Columbus One Locksmith Inc

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Home & Garden

Home & Garden
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Mr. Locks Security Systems - Locksmith in NYC

205 Hudson St 2 New York, NY

2.0 2
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Engaged Columbus One Locksmith a.k.a. Emergency Locksmiths in the hopes of installing some type of window security for our first floor Manhattan apartment. The salesperson/installer sent to work with me and my wife was not very knowledgeable about the options available to customers in this situation. He had no sample designs or website from which to view,(said their web site was under construction) but drew a few designs on paper assuring us that what they deliver is standard quality and what we desired. They use very low skilled workers who lack professionalism i.e. installer, secretaries. Received poorly manufacturered window gates which were poorly installed. The overall customer service experience was unbelievably bad. Working with them has been a waste of time. The company is out to make a fast buck...buyer beware.

1
★★★☆☆

Engaged Columbus One Locksmith a.k.a. Emergency Locksmiths in the hopes of installing some type of window security for our first floor Manhattan apartment. The salesperson/installer sent to work with me and my wife was not very knowledgeable about the options available to customers in this situation. He had no sample designs or website from which to view,(said their web site was under construction) but drew a few designs on paper assuring us that what they deliver is standard quality and what we desired. They use very low skilled workers who lack professionalism i.e. installer, secretaries. Received poorly manufacturered window gates which were poorly installed. The overall customer service experience was unbelievably bad. Working with them has been a waste of time. The company is out to make a fast buck...buyer beware.

Pros: none

Cons: lack of professionalism

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Sends kids who don't know what they are doing. FOUR visits and THREE locksmiths later, I still have a door with several unneccessarily drilled holes that are patched up with wood putty and covered over with unevenly cut metal plates, was locked out due to faulty installation -- need I go on? Way overpriced. Horrific customer service, no apology, offer of discount -- nothing. Very shady dealings. Gives other locksmiths a bad name.

0
★☆☆☆☆

Sends kids who don't know what they are doing. FOUR visits and THREE locksmiths later, I still have a door with several unneccessarily drilled holes that are patched up with wood putty and covered over with unevenly cut metal plates, was locked out due to faulty installation -- need I go on? Way overpriced. Horrific customer service, no apology, offer of discount -- nothing. Very shady dealings. Gives other locksmiths a bad name.

Cons: Unprofessional, Unskilled, Overpriced

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