American Steammasters

★☆☆☆☆

About American Steammasters

Categories
  • Carpet & Rug Cleaners

Personal Services

Personal Services
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On 10/20/10 they came to my house to clean my air ducts and dryer vent. They were at my house less than an hour and left. The next day we tried to use our dryer and it wouldn??t work. I was out of town at the time, so I assumed it was the dryer that wasn??t working because the dryer vent was supposedly just cleaned.
I had a repairman come out to look at our new dryer for $89.99 and he told us the dryer was fine, but the vent was still clogged. I called American Steammasters back and they came to my house on 11/15. The guy literally would not do anything and handed me his snake to run through my vents. He then told me there was nothing he could do. I had to call another guy to come out from another company, which cost an additional $70. With his help I used my shopvac and cleaned out the vent. It is a surprise my house didn??t burn down with the amount of lint I sucked out.
Finally, I called the owner of the company, Todd Pentecoff, on 11/16 and asked for a refund. Todd never returned any of my previous phone calls, was rude, and even hung up on me, I did speak to him on 11/16. Guess what? He refused to give me my money back! AGAIN, DO NOT USE AMERICAN STAINMASTERS!!!!!

1
★☆☆☆☆

On 10/20/10 they came to my house to clean my air ducts and dryer vent. They were at my house less than an hour and left. The next day we tried to use our dryer and it wouldn??t work. I was out of town at the time, so I assumed it was the dryer that wasn??t working because the dryer vent was supposedly just cleaned.
I had a repairman come out to look at our new dryer for $89.99 and he told us the dryer was fine, but the vent was still clogged. I called American Steammasters back and they came to my house on 11/15. The guy literally would not do anything and handed me his snake to run through my vents. He then told me there was nothing he could do. I had to call another guy to come out from another company, which cost an additional $70. With his help I used my shopvac and cleaned out the vent. It is a surprise my house didn??t burn down with the amount of lint I sucked out.
Finally, I called the owner of the company, Todd Pentecoff, on 11/16 and asked for a refund. Todd never returned any of my previous phone calls, was rude, and even hung up on me, I did speak to him on 11/16. Guess what? He refused to give me my money back! AGAIN, DO NOT USE AMERICAN STAINMASTERS!!!!!

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