Genz Ryan Plumbing & Heating

★★★★☆
  • 2200 Highway 13 W

    Burnsville, MN 55337

    Map & Directions
  • 952-767-1000

Automotive

Automotive
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Way over priced...they said I needed everything new...it is like a bait and switch company...will not do business again...

1
★☆☆☆☆

Way over priced...they said I needed everything new...it is like a bait and switch company...will not do business again...

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Genz-Ryan is a very well run business. But most of all, their employees are the greatest. In particular.......

Josh Johnson, service technician with Genz-Ryan, is the best thing to ever happen to the service industry. He is courteous, efficient, helpful and absolutely knows the products and heating and cooling equipment he works with. If I have a problem with heating and air conditioning in my home, I know that Josh will get it taken care of. If I have any question related to the heat/AC in my home, he knows the answer. He is my go-to person to keep my heating/cooling running at its best.

5
★★★★★

Genz-Ryan is a very well run business. But most of all, their employees are the greatest. In particular.......

Josh Johnson, service technician with Genz-Ryan, is the best thing to ever happen to the service industry. He is courteous, efficient, helpful and absolutely knows the products and heating and cooling equipment he works with. If I have a problem with heating and air conditioning in my home, I know that Josh will get it taken care of. If I have any question related to the heat/AC in my home, he knows the answer. He is my go-to person to keep my heating/cooling running at its best.

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Jory did a great job. Fixed my air where I had mice trouble...

2
★★★★★

Jory did a great job. Fixed my air where I had mice trouble...

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Our 1973 home was on its original furnace an HVAC, so we figured it was time for an upgrade. We got bids from 4 contractors after very quickly down-selecting to two we went with Genz.\n\nOur salesman was extremely friendly, respectful, educational, and thorough. He didn't try to over-sell us, and in fact talked me OUT of some more expensive options that just didn't fit my needs.\n\nA geo-thermal install is not simple. It involves sub-contracting and a lot of moving parts. My install manager did a great job of coordinating everything, keeping me up to speed, and executing the project. The sub-contractors were all very friendly.\n\nI am of the belief that for any project of this magnitude expecting no mistakes is just completely impractical. Expecting the company to do everything they can to make sure you're satisfied, however, should be the standard. In this Genz-Ryan both promised, and delivered.\n\nMy system was installed in the cooling season. When it flipped into heating it was just a bit noisier than I expected. They came out and fixed it. No shirking, no fuss. Fantastic experience.\n\nI am now a customer of Genz-Ryan as long as they keep the business as this fine of a level.

2
★★★★★

Our 1973 home was on its original furnace an HVAC, so we figured it was time for an upgrade. We got bids from 4 contractors after very quickly down-selecting to two we went with Genz.\n\nOur salesman was extremely friendly, respectful, educational, and thorough. He didn't try to over-sell us, and in fact talked me OUT of some more expensive options that just didn't fit my needs.\n\nA geo-thermal install is not simple. It involves sub-contracting and a lot of moving parts. My install manager did a great job of coordinating everything, keeping me up to speed, and executing the project. The sub-contractors were all very friendly.\n\nI am of the belief that for any project of this magnitude expecting no mistakes is just completely impractical. Expecting the company to do everything they can to make sure you're satisfied, however, should be the standard. In this Genz-Ryan both promised, and delivered.\n\nMy system was installed in the cooling season. When it flipped into heating it was just a bit noisier than I expected. They came out and fixed it. No shirking, no fuss. Fantastic experience.\n\nI am now a customer of Genz-Ryan as long as they keep the business as this fine of a level.

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Genz-Ryan installed kitchen counter tops in my home. Everything from the initial showroom tour and consultation to the finished product was handled with complete professionalism by extremely knowledgeable individuals. The showroom itself made our decision making process very easy as we were able to see fully functioning faucets and full counter top designs. The finished product looks amazing and we have received numerous compliments from guests in our home. \r\n\r\nI would highly recommend Genz-Ryan for any plumbing, heating, air conditioning, or remodeling project!\r\n

2
★★★★★

Genz-Ryan installed kitchen counter tops in my home. Everything from the initial showroom tour and consultation to the finished product was handled with complete professionalism by extremely knowledgeable individuals. The showroom itself made our decision making process very easy as we were able to see fully functioning faucets and full counter top designs. The finished product looks amazing and we have received numerous compliments from guests in our home. \r\n\r\nI would highly recommend Genz-Ryan for any plumbing, heating, air conditioning, or remodeling project!\r\n

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My AC went out, I made a quick call to Genz-Ryan. They explained to me a lot of the deals that were out there, as well as the confusing tax-rebate program going on. They didn't ""oversell"" me on any equipment. They got me into just what I needed at my pricepoint, that qualified me still for all the rebates and credits, etc. \r\n\r\nInstallation was a breeze! I would recommend them highly and will plan on using them from now on!

2
★★★★★

My AC went out, I made a quick call to Genz-Ryan. They explained to me a lot of the deals that were out there, as well as the confusing tax-rebate program going on. They didn't ""oversell"" me on any equipment. They got me into just what I needed at my pricepoint, that qualified me still for all the rebates and credits, etc. \r\n\r\nInstallation was a breeze! I would recommend them highly and will plan on using them from now on!

Pros: Easy to work with

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They did a great job. Showed up the next day to do the work and were super friendly. They even took time to explain everything they did at the end. I would totally recommend them.

2
★★★★★

They did a great job. Showed up the next day to do the work and were super friendly. They even took time to explain everything they did at the end. I would totally recommend them.

Pros: Responsive & Professional

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