Behavioral Health

★★★★★
  • 105 Stone Dr # 3c

    Kingsport, TN 37660

    Map & Directions
  • 423-578-1541

About Behavioral Health

Hours
Mon-Fri 8am-5pm

Health & Medical

Health & Medical
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I have used many Holston Medical Group practices and find them all to be good. I am particularly impressed with their pediatrics. I so appreciate, as well, the availability of after hours care, not just for peds, but for adults, too. Thank you so much to HMG for this service...it keeps numerous people from hours long and expensive waits at emergency rooms!! I am sure the local ERs appreciate you as well.
The only problem I have had was when I called to make an appt. for my child and was repeatedly told that my child was not a patient there, and had never been there before (even though we had gone there for many,many years.) This was due to the apparent incompetence and rudeness of the person who answered the phone. I was later apologized to by the manager and quite appreciated that.

2
★★★★★

I have used many Holston Medical Group practices and find them all to be good. I am particularly impressed with their pediatrics. I so appreciate, as well, the availability of after hours care, not just for peds, but for adults, too. Thank you so much to HMG for this service...it keeps numerous people from hours long and expensive waits at emergency rooms!! I am sure the local ERs appreciate you as well.
The only problem I have had was when I called to make an appt. for my child and was repeatedly told that my child was not a patient there, and had never been there before (even though we had gone there for many,many years.) This was due to the apparent incompetence and rudeness of the person who answered the phone. I was later apologized to by the manager and quite appreciated that.

Pros: Provides crucial service to our area

Cons: Remember, "the #1 reason customers do not return to an establishment is due to the indifference of ONE employee"

 

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