Airport Pet Clinic

★★★☆☆
Call Today to Make an Appointment!
38.6884 -120.99
Map and Directions to Airport Pet Clinic

530-282-5992

2995 Alhambra Dr

Cameron Park, CA

95682

Get Directions Photos
3.4 10
Hi! Sign in to let us know how Airport Pet Clinic was?
Write a Review
Reviews 1 - 10 of 10.

Latest reviews from Citysearch.

.

We have been taking our dogs there for a couple of years now. Vet and staff seemed great. Our dog hated the vet and seemed to like this place more then others. \r\n\r\nOur dog was diagnosed with cushings. The vet was extremely helpful in taking her time to explain things and answer our questions even when we needed to ask again. We started our dog on meds and followed the directions from the vet to contact them on her status since we would have to stop for test. I called every other day and after two weeks received a call from vet to check in. She had no knowledge of us calling( you would think in a serious condition they would leave notes or something??? I realize we aren't the only people going there, but this dog is family to us I would except her to her life to be viewed as important) We stopped meds brought her in following day as directed. She had a limp going in. When picking her up no one could answer why. No one even notified the vet when I spoke to her later and informed her of this. She stated there were no notes. We were told this was addressed with the staff which is what I would expect so that was ok. Unfortunitly she passed away though I hold some what hard feelings towards the vet staff I cannot entirely blame this on them. We received a nice card and letter though our dog is a she and someone couldn't take a few extra minutes to change the ""HE's"" to ""SHE's"" this struck me as sorta insensitive since I myself am in customer service I would except a little more sensitivity to the situation.\r\nI feel the staff and vet their are extremely nice and they work with us on payments since the whole month of this cost us a lot of money. I feel like our dog would've lived longer not following their orders or working with them. Not sure where to go right now and why I thought I would check reviews from others. \r\n\r\n*Though you might have had a great experience there and no problems try to respect that others might not have had the same sorta experience and have lost members of our family during their treament there!

3
★★★☆☆

We have been taking our dogs there for a couple of years now. Vet and staff seemed great. Our dog hated the vet and seemed to like this place more then others. \r\n\r\nOur dog was diagnosed with cushings. The vet was extremely helpful in taking her time to explain things and answer our questions even when we needed to ask again. We started our dog on meds and followed the directions from the vet to contact them on her status since we would have to stop for test. I called every other day and after two weeks received a call from vet to check in. She had no knowledge of us calling( you would think in a serious condition they would leave notes or something??? I realize we aren't the only people going there, but this dog is family to us I would except her to her life to be viewed as important) We stopped meds brought her in following day as directed. She had a limp going in. When picking her up no one could answer why. No one even notified the vet when I spoke to her later and informed her of this. She stated there were no notes. We were told this was addressed with the staff which is what I would expect so that was ok. Unfortunitly she passed away though I hold some what hard feelings towards the vet staff I cannot entirely blame this on them. We received a nice card and letter though our dog is a she and someone couldn't take a few extra minutes to change the ""HE's"" to ""SHE's"" this struck me as sorta insensitive since I myself am in customer service I would except a little more sensitivity to the situation.\r\nI feel the staff and vet their are extremely nice and they work with us on payments since the whole month of this cost us a lot of money. I feel like our dog would've lived longer not following their orders or working with them. Not sure where to go right now and why I thought I would check reviews from others. \r\n\r\n*Though you might have had a great experience there and no problems try to respect that others might not have had the same sorta experience and have lost members of our family during their treament there!

Pros: Vet seems nice and helpful

Cons: Front staff doesn't seem to know their job duties

.

Having relocated from the ""Big City"" It was so nice to find a new vet in Dr Burley who has a staff who treats you like family and maintains such a high degree of professionalism with absolute stellar customer service!\r\nDr Burley and the staff really went the extra mile to address all of our concerns, giving us all of our options in such and empathetic way and not overloading us with exorbitant charges. Our applause goes out to this extraordinary Pet Clinic! They are our vet clinic for life!

5
★★★★★

Having relocated from the ""Big City"" It was so nice to find a new vet in Dr Burley who has a staff who treats you like family and maintains such a high degree of professionalism with absolute stellar customer service!\r\nDr Burley and the staff really went the extra mile to address all of our concerns, giving us all of our options in such and empathetic way and not overloading us with exorbitant charges. Our applause goes out to this extraordinary Pet Clinic! They are our vet clinic for life!

.

The Airport Pet Clinic has always treated our animals and us as part of their extended family. Personal service and knowledgeable information is always available with any visit or phone call. Dr. Burley was responsible for one of our Great Danes to see 14 1/2 years of life. We have another girl who just turned 12 under APC's care. Our other Girls are 3 and 6 and we expect many more years of companionship from them under Dr. Burley's dedicated careing veternary service.

5
★★★★★

The Airport Pet Clinic has always treated our animals and us as part of their extended family. Personal service and knowledgeable information is always available with any visit or phone call. Dr. Burley was responsible for one of our Great Danes to see 14 1/2 years of life. We have another girl who just turned 12 under APC's care. Our other Girls are 3 and 6 and we expect many more years of companionship from them under Dr. Burley's dedicated careing veternary service.

Pros: Personal dedicated service by all.

Cons: NONE !!!!!!!

.

I breed Great Danes, and I've been taking my dogs to Dr Burley for about 5 years -- and I wouldn't go anywhere else. She's compassionate and confident and involves me in all of my dogs' healthcare decisions, offerring options and choices and taking all the time necessary to make sure I understand. She treats me as an equal, and is open-minded about treatment ideas based on my own research. Dr Burley's willingness to consider my input and experience as a breeder is invaluable.

5
★★★★★

I breed Great Danes, and I've been taking my dogs to Dr Burley for about 5 years -- and I wouldn't go anywhere else. She's compassionate and confident and involves me in all of my dogs' healthcare decisions, offerring options and choices and taking all the time necessary to make sure I understand. She treats me as an equal, and is open-minded about treatment ideas based on my own research. Dr Burley's willingness to consider my input and experience as a breeder is invaluable.

.

If your dogs were in ""perfect health"", why were they at the vet? I guess its a case of never letting the facts interfere with a good story. Its clear you have an axe to grind.\r\n\r\nFortunately, there are those of us that actually know firsthand that Dr Burley and Airport Pet Clinic is a first class veterinary practice.\r\n\r\n

5
★★★★★

If your dogs were in ""perfect health"", why were they at the vet? I guess its a case of never letting the facts interfere with a good story. Its clear you have an axe to grind.\r\n\r\nFortunately, there are those of us that actually know firsthand that Dr Burley and Airport Pet Clinic is a first class veterinary practice.\r\n\r\n

.

Most people who are this upset with a business, usually contact it in person or by phone to notify them of a complaint and discuss the problem. As I, the owner Vet, have no recollection of recently telling someone that their pet was going to die if it didn't get thousands of dollars worth of care, I would like to know who you are to verify the situation as you describe it and to learn from it if possible. \nPlease contact either myself or office manager.

5
★★★★★

Most people who are this upset with a business, usually contact it in person or by phone to notify them of a complaint and discuss the problem. As I, the owner Vet, have no recollection of recently telling someone that their pet was going to die if it didn't get thousands of dollars worth of care, I would like to know who you are to verify the situation as you describe it and to learn from it if possible. \nPlease contact either myself or office manager.

.

I came to the airport pet clinic and was treated very poorly. Dr. Terry burley misdiagnosed my dog with a potentially fatal disease. We were heart broken. The cost of surgury was too much for us to afford and we would have to have our dog put down. We feared the worse but decided to try another clinic for another opinion. It turns out our doggy was in perfect health! Dr. Terry burley at the airport pet clinic devestated us with false claims. We nearly euthanized our dog because of Dr. Burley. She is a sorry excuse for a vet and a horrible person. Don't put yourself through the hell we went through and go to any clinic but the airport pet clinic.

1
★☆☆☆☆

I came to the airport pet clinic and was treated very poorly. Dr. Terry burley misdiagnosed my dog with a potentially fatal disease. We were heart broken. The cost of surgury was too much for us to afford and we would have to have our dog put down. We feared the worse but decided to try another clinic for another opinion. It turns out our doggy was in perfect health! Dr. Terry burley at the airport pet clinic devestated us with false claims. We nearly euthanized our dog because of Dr. Burley. She is a sorry excuse for a vet and a horrible person. Don't put yourself through the hell we went through and go to any clinic but the airport pet clinic.

.

dr. Burley will surely tell you your pet is going to die when it's perfectly healthy. Dr burley has a miserable attitude and will rip you off. I got a second opinion and my pet was very healthy but dr burley had decided that my pet needed thousands of dollars worth of care. This place is terrible and dr burley (the owner vet) is mean and out to fill her pockets. Stay away from the airport pet clinic.

1
★☆☆☆☆

dr. Burley will surely tell you your pet is going to die when it's perfectly healthy. Dr burley has a miserable attitude and will rip you off. I got a second opinion and my pet was very healthy but dr burley had decided that my pet needed thousands of dollars worth of care. This place is terrible and dr burley (the owner vet) is mean and out to fill her pockets. Stay away from the airport pet clinic.

.

The service and staff at this clinic were above and beyond my expectations! From the front desk receptionist, the vet's assistants, and our vet, these people are just wonderful. I would never hesitate to take my beloved pup to them for anything he needs. He's had two eye surgeries done at this clinic and both were done very professionally, and they treated my ""baby"" like he was one of their own. I'll always go back to them because they showed great care and understanding, both to my dog AND to me, as I was very anxious about the surgeries, but they took the time to explain everything to calm my nerves. They reassured me with the loving care and compassion that they showed to me and my ""baby"". \r\nThanks! You people are the best! \r\nI would highly recommend them for anything from a simple rabies vaccination to a surgery, you can trust your pet with these people!

3
★★★☆☆

The service and staff at this clinic were above and beyond my expectations! From the front desk receptionist, the vet's assistants, and our vet, these people are just wonderful. I would never hesitate to take my beloved pup to them for anything he needs. He's had two eye surgeries done at this clinic and both were done very professionally, and they treated my ""baby"" like he was one of their own. I'll always go back to them because they showed great care and understanding, both to my dog AND to me, as I was very anxious about the surgeries, but they took the time to explain everything to calm my nerves. They reassured me with the loving care and compassion that they showed to me and my ""baby"". \r\nThanks! You people are the best! \r\nI would highly recommend them for anything from a simple rabies vaccination to a surgery, you can trust your pet with these people!

.

We have been a loyal customer of the Airport Pet Clinic since 2000. Today we called to make an appointment for our dog after being out of the area. Airport Pet Clinic refused to see us due to a very small past-due bill that was filed in our Chapter 13 Bankruptcy plan for repayment. In a harsh tone, the woman representing Airport Pet Clinic informed me via telephone that our account had been closed and the charge was written off and they would not allow us to return. I offered to pay the past due amount and of course, the vaccination/heart worm check at the time of the appointment, but neither were accepted.\r\n\r\nDr. Gallant had always welcomed us and our various animals. He is a kind and caring veterinarian. Unfortunately the business focus does not appear to be about animals ... or money.

1
★☆☆☆☆

We have been a loyal customer of the Airport Pet Clinic since 2000. Today we called to make an appointment for our dog after being out of the area. Airport Pet Clinic refused to see us due to a very small past-due bill that was filed in our Chapter 13 Bankruptcy plan for repayment. In a harsh tone, the woman representing Airport Pet Clinic informed me via telephone that our account had been closed and the charge was written off and they would not allow us to return. I offered to pay the past due amount and of course, the vaccination/heart worm check at the time of the appointment, but neither were accepted.\r\n\r\nDr. Gallant had always welcomed us and our various animals. He is a kind and caring veterinarian. Unfortunately the business focus does not appear to be about animals ... or money.

Pros: Caring vet and vet assistants.

Cons: Disrespectful office staff, poor business practices.

Message from Airport Pet Clinic

Our Practice combines old fashioned values and progressive medical care; where, pets and their people are treated with compassionate respect, focusing on quality of life. We are staffed by two D.V.M.'s each with 25+ years of experience; assisting them are three Registered Vet. Technicians.

Provided by Felix