PetSmart

★★★☆☆
  • 310 East Brannon Road

    Nicholasville, KY 40356

    Map & Directions
  • 859-271-8170

About PetSmart

Categories
  • Pet Stores
  • Pet Grooming
  • Dog Trainers
  • Veterinarians
Details
  • Shop Online
Hours
M-Sa 9am-9pm, Su 10am-7pm
Year Established
  • 1986
Payment Options
  • American Express
  • Cash
  • Check
  • Discover
  • MasterCard
  • Visa
Brands
  • Grreat Choice
  • Authority
  • Simply Nourish
  • Top Paw
  • Toy Shoppe
  • Top Fin
  • All Living Things
  • Top Wing
  • Wellness
  • Marvel
  • Natural Choice
Services
  • Pet Groomer
  • Pet Trainer
  • Veterinarian

Pets & Animals

Pets & Animals
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PetsMart Grooming
Training
PetSmart PetsHotel
PetsMart Doggie Day Camp

    Dog Services

    Our personalized dog grooming services will keep your dog feeling happy and healthy and looking great.

      Cat Services

      At select Grooming Salons, we offer cat grooming services by certified Cat Groomers.

        Dog Walk-In Services

        When it comes to trimming your dog's nails, moisturizing his paws, brushing his teeth and cleaning his ears, we can take care of him while you wait or shop. We offer many pet grooming services you can walk right into the pet salon for without an appointment. All walk-in services are available individually or as add-ons to Dog Bath or Dog Groom Packages.

          What Our Pet Parents Have to Say

            3.0 7
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            .

            I have been taking my 3 dogs to the PetSmart at Brannon Crossing for the past couple of years. My dogs are spoiled rotten and have personalities to match. I have found the groomer, Jen, has patience with all of them and knows each of their personalities. The dogs look forward to going to see Jen.

            5
            ★★★★★

            I have been taking my 3 dogs to the PetSmart at Brannon Crossing for the past couple of years. My dogs are spoiled rotten and have personalities to match. I have found the groomer, Jen, has patience with all of them and knows each of their personalities. The dogs look forward to going to see Jen.

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            .

            I just took my dog to Petsmart yesterday. I was fit in for a groom, even though it was really busy. I guess my idea to get my dog groomed for Christmas, isn't an original one. Anyways, It took a little long, but she told me it would since I was a walkin groom and she was gonna fit us into her schedule. We have had the same groomer the last couple times and really like her. She is tall, and has dark hair. I will have to get her name. Anyways, it still only took her an extra 30 min than a normal appt. We are really happy she fit us in, and he smells so good and is soft and shiney. She is almost always chipper, and seems to like her job. Our dog likes her too.

            5
            ★★★★★

            I just took my dog to Petsmart yesterday. I was fit in for a groom, even though it was really busy. I guess my idea to get my dog groomed for Christmas, isn't an original one. Anyways, It took a little long, but she told me it would since I was a walkin groom and she was gonna fit us into her schedule. We have had the same groomer the last couple times and really like her. She is tall, and has dark hair. I will have to get her name. Anyways, it still only took her an extra 30 min than a normal appt. We are really happy she fit us in, and he smells so good and is soft and shiney. She is almost always chipper, and seems to like her job. Our dog likes her too.

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            .

            I have taken my dog to both Brannon and Hamburg stores. Sometimes, it can be hard to get an appointment at Brannon on the weekends, but I try and make it to Brannon because I like it better. There are a couple groomers there I like a lot, so I ask for them. Overall good experiences.

            4
            ★★★★☆

            I have taken my dog to both Brannon and Hamburg stores. Sometimes, it can be hard to get an appointment at Brannon on the weekends, but I try and make it to Brannon because I like it better. There are a couple groomers there I like a lot, so I ask for them. Overall good experiences.

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            .

            Our small dog was left for grooming and when we picked him up he was traumatized and favored his tail for about a week. I asked about it at the store a few days later and the lady said she was the one that did the grooming and did not remember any issues. For the few hours at this store we are still wondering. I don't think we will chance a return visit to this location for this service.

            1
            ★☆☆☆☆

            Our small dog was left for grooming and when we picked him up he was traumatized and favored his tail for about a week. I asked about it at the store a few days later and the lady said she was the one that did the grooming and did not remember any issues. For the few hours at this store we are still wondering. I don't think we will chance a return visit to this location for this service.

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            .

            I bring my dog there for the deshedding treatment (furminator?) and there is one girl there that does a REALLY good job. She always brushes my dog extra and makes sure he looks good. Sometimes they seem really busy, and it can take a while, but always call me when they are running behind. She told me they have to take walk in nail trims, and that can make then run behind on bath dogs. I don't know why someone who has made an appt has to wait for people who walk in though. They do seem understaffed on weekends, but that isn't her fault. The deshedding treatment is expensive, but when she does it, it is worth it completely!

            4
            ★★★★☆

            I bring my dog there for the deshedding treatment (furminator?) and there is one girl there that does a REALLY good job. She always brushes my dog extra and makes sure he looks good. Sometimes they seem really busy, and it can take a while, but always call me when they are running behind. She told me they have to take walk in nail trims, and that can make then run behind on bath dogs. I don't know why someone who has made an appt has to wait for people who walk in though. They do seem understaffed on weekends, but that isn't her fault. The deshedding treatment is expensive, but when she does it, it is worth it completely!

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            .

            DON'T GO HERE!! This place is terrible! I only liked one girl there and she doesn't work there anymore. It seems like the groomers are very young and immature. I had my Maltese groomed there by a very young girl who had a bad attitude. Walking past the salon after I'd dropped my dog off, I could see an older lady dragging a dog around and yelling at it. The groomer taking care of my dog was doing something similar to someone else's dog. I asked one of the people who works there if this is how they usually treat the dogs and he said no and went inside and said something to them. I stayed around most of the 4 hours it took to groom my dog, while the groomer went to lunch and I was originally told it should only take 2 1/2 to 3 hours. The groomer came out and told me I was a distraction to the dog and I should probably leave for awhile. When I finally did get my dog back, I asked why her hair was so short when I asked and paid for a clip comb. I was told she had weird hair, "Bichon hair" and the clip comb wouldn't go through it. Funny because my usual groomer didn't have a problem with this. So my dog was shaved in a #3 instead. I would never take my dog back there. The groomers are rude and mean to dogs and customers. There were only a few people in the store that helped me, a big young guy at the cash register and the girl who no longer works in the groomer's salon. Everyone else was rude.

            1
            ★☆☆☆☆

            DON'T GO HERE!! This place is terrible! I only liked one girl there and she doesn't work there anymore. It seems like the groomers are very young and immature. I had my Maltese groomed there by a very young girl who had a bad attitude. Walking past the salon after I'd dropped my dog off, I could see an older lady dragging a dog around and yelling at it. The groomer taking care of my dog was doing something similar to someone else's dog. I asked one of the people who works there if this is how they usually treat the dogs and he said no and went inside and said something to them. I stayed around most of the 4 hours it took to groom my dog, while the groomer went to lunch and I was originally told it should only take 2 1/2 to 3 hours. The groomer came out and told me I was a distraction to the dog and I should probably leave for awhile. When I finally did get my dog back, I asked why her hair was so short when I asked and paid for a clip comb. I was told she had weird hair, "Bichon hair" and the clip comb wouldn't go through it. Funny because my usual groomer didn't have a problem with this. So my dog was shaved in a #3 instead. I would never take my dog back there. The groomers are rude and mean to dogs and customers. There were only a few people in the store that helped me, a big young guy at the cash register and the girl who no longer works in the groomer's salon. Everyone else was rude.

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            0 out of 1 people found this review helpful.

            .

            DONT GO HERE... i have taken my poodle/shihtzu mix to petsmart at hamburg several times and have always been happy... i took her to the one at brannon crossing the other day because we just moved and are closer to it... when i went back to get her 4 hours later, they still werent done, and from what i saw were being very rough with her. Once they got done, 5 1/2 hours later, her nails were clipped, but still very long, 2 of her dewclaws were not clipped, she had hair clippings all over her, her tail looked like crap, she smelled worse than she did when i took her, and she was very scared. I am never taking my dog back there again and you shouldnt either... also as far as the store is concerned, most of the people there are very helpful.. dont get fish there, they know nothing about fish and say they will exchange them if they die within 14 days, but they wont, they will make up some excuse as to what youre doing wrong, even if youve been raising fish since before those teenagers were born. Overall very unsatisfied with this store... but the one at hamburg is great

            1
            ★☆☆☆☆

            DONT GO HERE... i have taken my poodle/shihtzu mix to petsmart at hamburg several times and have always been happy... i took her to the one at brannon crossing the other day because we just moved and are closer to it... when i went back to get her 4 hours later, they still werent done, and from what i saw were being very rough with her. Once they got done, 5 1/2 hours later, her nails were clipped, but still very long, 2 of her dewclaws were not clipped, she had hair clippings all over her, her tail looked like crap, she smelled worse than she did when i took her, and she was very scared. I am never taking my dog back there again and you shouldnt either... also as far as the store is concerned, most of the people there are very helpful.. dont get fish there, they know nothing about fish and say they will exchange them if they die within 14 days, but they wont, they will make up some excuse as to what youre doing wrong, even if youve been raising fish since before those teenagers were born. Overall very unsatisfied with this store... but the one at hamburg is great

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            0 out of 1 people found this review helpful.

            Message from PetSmart

            PetSmart is the world’s largest pet supply and service retailer, offering over 10,000 products in each store to meet all of your pet’s needs. Services include grooming, dog training, cat and dog boarding, and Doggie Day Camp. PetSmart also offers a varied selection of animals for sale and adoption such as dogs, cats, birds, fish, amphibians, reptiles, and several breeds of small animals like guinea pigs, chinchillas, gerbils, hamsters and mice. Visit your Nicholasville PetSmart today!

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