Sonic Drive-In

★★☆☆☆
  • 15001 N Santa Fe

    Edmond, OK 73013

    Map & Directions
  • 405-751-2885

About Sonic Drive-In

Categories
  • Fast Food Restaurants
  • Hamburgers
  • Chicken Restaurants
  • Frozen Yogurt
  • Restaurants
Details
  • Carry Out
Hours
M-Sa 6am-midnight, Su 7am-midnight
Year Established
  • 1953
Keywords
  • Burger
  • Cheeseburger
  • Hamburger
  • Hot Dog
  • Corn Dog
  • Limeade
  • Ice Cream
  • Fast Food
  • Drive-Thru
  • Tots
  • Chicken Strips
  • Chicken Tenders
  • Milk Shake
Products
  • burger
  • cheeseburger
  • Hot Dog
  • Corn Dog
  • Tater Tots
  • Mozzarella Sticks
  • Onion Rings
  • Ice Cream
  • Chicken Strips
  • Chicken Tenders
  • Hamburger
  • Chicken Sandwich
  • Popcorn Chicken
  • Slush
  • Slushie
  • Chili Cheese Coney
  • Breakfast Burrito
  • Breakfast Sandwich
  • Breakfast Toaster
  • French Toast Sticks
  • Limeade
Services
  • Mobile Pay
  • Drive-Thru

Food

Food
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This Sonic was built and opened almost the day that I moved into a nearby neighborhood. It hasn't been perfect the entire time, in fact sometimes there is a bit of a wait. Today, the wait was pretty considerable and the line at the drive-through really started to pile up. In our community, around 10:30am on Sunday is a busy time. Many church services are letting out, and many churches are beginning their later services. It stands to reason, and there was no doubt in my mind, that this would be a busy time at a place that is known for it's affordable refreshing beverages and delicious fried foods. I was a little agitated, because I've become very accustomed to the fast-food procedure as being, well, fast. However, I would never take the time out of my day to let anybody know that I was agitated, including the employees, because as a working adult I understand that things just happen.

My motivation for spending all of this time typing about a fast-food experience is not to criticize the service itself, as I said I understand that life is far too complicated for a business to run smoothly all the time (or even most of the time). My problem, and I think the problem overall with this restaurant, is how the employees themselves were being treated while I patiently waited for my food.

When I pulled up to the window at the drive-through a woman in a pink shirt was screaming at the top of her lungs at one of the employees. I don't know what the issue was, I don't know who she was screaming at, and I certainly don't care what her problem was. There are ways in which human being should treat each other when we are frustrated with one-another. I feel, that if you are in some sort of position where you manage other human beings, that you should be aware of the right and wrong way to go about creating efficient workers. I manage people myself, have for a while, and wouldn't think to ever behave in such a manner as I witnessed today. Working in fast-food is not exactly something anybody is really proud of at the lowest levels. In fact, most of the employees are either down on their luck, need extra money to support families, or just kids. I can't think of a single reason, to ever talk to a person in such a way as I witnessed today.

By the time she was done screaming at the employee it had already been, at least, 3-5 minutes. She finally popped out the window and attempted to give me the wrong order. As soon as the window closed, I could tell by body language and the swearing that she was blaming somebody else. Perhaps this person should reflect on her management practices and realize that treating your employees like crap, produces crappy performance.

I didn't say anything to the woman, partly because I was afraid she'd go off on me, but partly because she probably just would have taken it out on one of the poor teenagers working there.

Sonic: Your responsibility to this community is not only to provide unhealthy but delicious food quickly, and conveniently. The people, especially the kids, that work there are also members and contributors to this community and, to me, are not held to any lower of a standard than anybody else. For many people, this is their first experience in the workforce. When a person is treated like that and made to feel as low as people (customers included) make them feel, how does that translate to the work ethic they will have the rest of their lives? What about experienced workers who are down on their luck, wanting extra money, or even enjoy the job? Do they deserve to be treated like you wouldn't treat your dog?

1
★★☆☆☆

This Sonic was built and opened almost the day that I moved into a nearby neighborhood. It hasn't been perfect the entire time, in fact sometimes there is a bit of a wait. Today, the wait was pretty considerable and the line at the drive-through really started to pile up. In our community, around 10:30am on Sunday is a busy time. Many church services are letting out, and many churches are beginning their later services. It stands to reason, and there was no doubt in my mind, that this would be a busy time at a place that is known for it's affordable refreshing beverages and delicious fried foods. I was a little agitated, because I've become very accustomed to the fast-food procedure as being, well, fast. However, I would never take the time out of my day to let anybody know that I was agitated, including the employees, because as a working adult I understand that things just happen.

My motivation for spending all of this time typing about a fast-food experience is not to criticize the service itself, as I said I understand that life is far too complicated for a business to run smoothly all the time (or even most of the time). My problem, and I think the problem overall with this restaurant, is how the employees themselves were being treated while I patiently waited for my food.

When I pulled up to the window at the drive-through a woman in a pink shirt was screaming at the top of her lungs at one of the employees. I don't know what the issue was, I don't know who she was screaming at, and I certainly don't care what her problem was. There are ways in which human being should treat each other when we are frustrated with one-another. I feel, that if you are in some sort of position where you manage other human beings, that you should be aware of the right and wrong way to go about creating efficient workers. I manage people myself, have for a while, and wouldn't think to ever behave in such a manner as I witnessed today. Working in fast-food is not exactly something anybody is really proud of at the lowest levels. In fact, most of the employees are either down on their luck, need extra money to support families, or just kids. I can't think of a single reason, to ever talk to a person in such a way as I witnessed today.

By the time she was done screaming at the employee it had already been, at least, 3-5 minutes. She finally popped out the window and attempted to give me the wrong order. As soon as the window closed, I could tell by body language and the swearing that she was blaming somebody else. Perhaps this person should reflect on her management practices and realize that treating your employees like crap, produces crappy performance.

I didn't say anything to the woman, partly because I was afraid she'd go off on me, but partly because she probably just would have taken it out on one of the poor teenagers working there.

Sonic: Your responsibility to this community is not only to provide unhealthy but delicious food quickly, and conveniently. The people, especially the kids, that work there are also members and contributors to this community and, to me, are not held to any lower of a standard than anybody else. For many people, this is their first experience in the workforce. When a person is treated like that and made to feel as low as people (customers included) make them feel, how does that translate to the work ethic they will have the rest of their lives? What about experienced workers who are down on their luck, wanting extra money, or even enjoy the job? Do they deserve to be treated like you wouldn't treat your dog?

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Experience unique, drive-in dining with made-to-order food and more than 1.3 million drink combinations.

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