Aurea Salon & Spa

★★★☆☆
  • 23501 Cinco Ranch Blvd

    Katy, TX 77494

    Map & Directions
  • 281-395-6711

Personal Services

Personal Services
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3.0 2
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I have been a client at this salon for 2 years, and I have always been very happy with the services they provide. I am extremely hard to please when it comes to my hair, and I have never received a cut I did not like from my stylist. She is very professional, and I have never had to wait more than a few minutes.

I have been using only AVEDA salons for about 4 years. Aurea Salon met or exceeded my expectations in every aspect, even compared to other AVEDA concept salons. The previous review mention only one stylist was working when she visited, but I have never seen only one stylist here. Then again, I have never been in on Sunday. I always make appointments well in advance and never the day of. This might be why I have never had to wait. Also, they have always offered something to drink, and I always receive the scalp treatment.

2
★★★★★

I have been a client at this salon for 2 years, and I have always been very happy with the services they provide. I am extremely hard to please when it comes to my hair, and I have never received a cut I did not like from my stylist. She is very professional, and I have never had to wait more than a few minutes.

I have been using only AVEDA salons for about 4 years. Aurea Salon met or exceeded my expectations in every aspect, even compared to other AVEDA concept salons. The previous review mention only one stylist was working when she visited, but I have never seen only one stylist here. Then again, I have never been in on Sunday. I always make appointments well in advance and never the day of. This might be why I have never had to wait. Also, they have always offered something to drink, and I always receive the scalp treatment.

Pros: Great Service

Cons: None

.

Hello,

i went in today for a bang trim. I would like to start off by sayng that there was only one stylist, so I had to wait 1 hour and 15 minutes, which was fine. When I arrived at my appointment time, I was told I had to wait longer, but I did not end up waiting long at all. In addition, I was not even offered any tea, as I am sure your salon offers since you are an AVEDA concept salon.

I am so upset and disappointed by the bang trim that I received. The bangs are too short, are not straight, and one side is about a half inch longer than the other. It is so bad that my husband noticed and said they did a horrible job. When I asked about the comlimentary scalp treatment, I was told there was no time. I said that I would wait, but she insisted she could not do it today, although her only other customer was sitting waiting for her hair color to process.

I am originally from Miami, have been a faithful customer of AVEDA. In addition, my sister managed an AVEDA salon for many years. I am so saddened and upset by the way I was treated, the way I was rushed, and to top it off, the horrible haircut I received. I know this is NOT to AVEDA's standards. I was not even informaed about the teacher discount, even though I told the stylist I was a teacher.

I am shocked and so disappointed. I now have to go to work tomorrow with this terrible crooked haircut. I am saddened by the way I was treated. Never have I been in an AVEDA Concept salon and treated as if I were in Supercuts. I hope your salon does something soon. I am also forwarding this email to AVEDA.

0
★☆☆☆☆

Hello,

i went in today for a bang trim. I would like to start off by sayng that there was only one stylist, so I had to wait 1 hour and 15 minutes, which was fine. When I arrived at my appointment time, I was told I had to wait longer, but I did not end up waiting long at all. In addition, I was not even offered any tea, as I am sure your salon offers since you are an AVEDA concept salon.

I am so upset and disappointed by the bang trim that I received. The bangs are too short, are not straight, and one side is about a half inch longer than the other. It is so bad that my husband noticed and said they did a horrible job. When I asked about the comlimentary scalp treatment, I was told there was no time. I said that I would wait, but she insisted she could not do it today, although her only other customer was sitting waiting for her hair color to process.

I am originally from Miami, have been a faithful customer of AVEDA. In addition, my sister managed an AVEDA salon for many years. I am so saddened and upset by the way I was treated, the way I was rushed, and to top it off, the horrible haircut I received. I know this is NOT to AVEDA's standards. I was not even informaed about the teacher discount, even though I told the stylist I was a teacher.

I am shocked and so disappointed. I now have to go to work tomorrow with this terrible crooked haircut. I am saddened by the way I was treated. Never have I been in an AVEDA Concept salon and treated as if I were in Supercuts. I hope your salon does something soon. I am also forwarding this email to AVEDA.

Pros: Nothing

Cons: Horrible customer service, bad service, bad haircuts!

 

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