Ace & A Heating and Air Conditioning of Gwinnett Inc.

★★★★★
Call us about out limited time tune-up special $49.95
  • 4786 Sugarloaf Pkwy

    Lawrenceville, GA 30044

    Map & Directions
  • 770-963-5553

About Ace & A Heating and Air Conditioning of Gwinnett Inc.

Details
Hours
24 Hours Emergency
Reservations
Make A Reservation

Automotive

Automotive
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We Ace & A Out to check our Air Conditioner and our new furnace...very professional and efficient! Thanks, Jose\r

3
★★★★★

We Ace & A Out to check our Air Conditioner and our new furnace...very professional and efficient! Thanks, Jose\r

.

BEST EVER COMPANY!\r
\r
Did a simple heating inspection on my furnace and explained everything to me in a language i could understand...thanks so spending the extra time with me!!!

3
★★★★★

BEST EVER COMPANY!\r
\r
Did a simple heating inspection on my furnace and explained everything to me in a language i could understand...thanks so spending the extra time with me!!!

.

I called to get service and they were booked solid. I told them I had a newborn baby in the house and they were able to fit me in their schedule. I usually do not get on sites like this and leave reviews but I was so pleased with this company I wanted to share my experience with them. I will be using them from now on.

5
★★★★★

I called to get service and they were booked solid. I told them I had a newborn baby in the house and they were able to fit me in their schedule. I usually do not get on sites like this and leave reviews but I was so pleased with this company I wanted to share my experience with them. I will be using them from now on.

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.

We've been happy and impressed with every employee we've had contact with. Bobby and Kathy are always available and pleasant. David , our technician, was courteous and most helpful. Our phone calls have also been given the best attention possible. Happy to deal with you.

5
★★★★★

We've been happy and impressed with every employee we've had contact with. Bobby and Kathy are always available and pleasant. David , our technician, was courteous and most helpful. Our phone calls have also been given the best attention possible. Happy to deal with you.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

We've been happy and impressed with every employee we've had contact with. Bobby and Kathy are always available and pleasant. David , our technician, was courteous and most helpful. Our phone calls have also been given the best attention possible. Happy to deal with you.

2
★★★★★

We've been happy and impressed with every employee we've had contact with. Bobby and Kathy are always available and pleasant. David , our technician, was courteous and most helpful. Our phone calls have also been given the best attention possible. Happy to deal with you.

.

Our old furnace needed replacing. We were dreading the mess it would be to take it out & put in a new one. The crew was sent out the same day and everything was working by the evening. They cleaned everything up, not one bit of mess-no foot prints anywhere! The old furnace was hauled off... We were VERY impressed.

2
★★★★★

Our old furnace needed replacing. We were dreading the mess it would be to take it out & put in a new one. The crew was sent out the same day and everything was working by the evening. They cleaned everything up, not one bit of mess-no foot prints anywhere! The old furnace was hauled off... We were VERY impressed.

.

I called on Sunday and was told to come out on weekends is $125 fee but to come out Monday was $75 plus about $100 for the part. So I scheduled for Monday at 3pm.

The tech came out, I told him exactly what was wrong and in no more then 2mins he agreed. Max 10mins later he was done and the fee was ((($225!!))). His explanation was not the person on the phone and that he probably did not know the unit. However, I had gone over all that with the person on the phone and he knew the unit intimately. Prior to the tech's visit I even went on the internet and confirmed that the part was less than $50 depending on who you bought it from.

Anyway, i paid it to keep my wife quite and warm...but I will never use their service again.

FOR ME TWO FACTS STILL REMAIN: 1ST - IT WAS A PRICE BAIT AND SWITCH... 2ND - THE COST OF THE PARTS WAS WHAT I CALL GOUGING WHEN THE RETAIL COST OF THE PART IS <$45 BUCKS (AND THEY PROBALBY GET IT FOR A FRACTION OF THAT WHOLESALE) WHILE CHARGING $145 ((PART ONLY))...AND REMEMBER IT TOOK MAX 15MINS TO COMPLETE THE JOB AND THAT WAS BECAUSE I TOOK HIM TO THE FURNACE AND SHOW HIM EXACTLY WHAT THE PROBLEM WAS...A BAD IGNIGHTER.

IT MAY BE ACE & A'S 34TH ANNIVERSARY BUT THEY WONT HAVE A DIME MORE FROM ME OR ANYONE ELSE IT KNOW.
Total was

0
★☆☆☆☆

I called on Sunday and was told to come out on weekends is $125 fee but to come out Monday was $75 plus about $100 for the part. So I scheduled for Monday at 3pm.

The tech came out, I told him exactly what was wrong and in no more then 2mins he agreed. Max 10mins later he was done and the fee was ((($225!!))). His explanation was not the person on the phone and that he probably did not know the unit. However, I had gone over all that with the person on the phone and he knew the unit intimately. Prior to the tech's visit I even went on the internet and confirmed that the part was less than $50 depending on who you bought it from.

Anyway, i paid it to keep my wife quite and warm...but I will never use their service again.

FOR ME TWO FACTS STILL REMAIN: 1ST - IT WAS A PRICE BAIT AND SWITCH... 2ND - THE COST OF THE PARTS WAS WHAT I CALL GOUGING WHEN THE RETAIL COST OF THE PART IS <$45 BUCKS (AND THEY PROBALBY GET IT FOR A FRACTION OF THAT WHOLESALE) WHILE CHARGING $145 ((PART ONLY))...AND REMEMBER IT TOOK MAX 15MINS TO COMPLETE THE JOB AND THAT WAS BECAUSE I TOOK HIM TO THE FURNACE AND SHOW HIM EXACTLY WHAT THE PROBLEM WAS...A BAD IGNIGHTER.

IT MAY BE ACE & A'S 34TH ANNIVERSARY BUT THEY WONT HAVE A DIME MORE FROM ME OR ANYONE ELSE IT KNOW.
Total was

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