Rick Case Honda

★★★★☆
  • 915 E 200TH St

    Cleveland, OH 44119

    Map & Directions
  • 216-531-7835

About Rick Case Honda

Details
Hours
Sun 12pm-5pm, Mon-Thu 9am-9pm, Fri-Sat 9am-6pm
4.0 3
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I would say service here is better than most dealers, however realize there are some serious catches. First, Rick Case charges a $600 dealer fee, which is one of the highest around. A dealer fee is simply a "Junk Fee" charged to insure the dealer has a built-in profit for the deal, and fortunately some dealers have eliminated this dirty practice--some states have even banned dealer fees. So you're paying for all those fancy hats that Rita Case is wearing in the many photos they flood you with at Rick Case. In turn for the $600 dealer fee you get bogus frills, like "discounted" gas, but actually I called up and found out that the "discounted" gas was $3.79/ gallon of gas meanwhile it is $3.80 at a local gas station--so you save a whopping penny per gallon. Other things include Rick and Rita Case's book "Our customer, our friend" to read and a $5 key ring. To tell you the truth I would rather have my $600 back and they could keep all the bogus gifts. Also, when you buy anything from Rick Case you are going to have to deal with the "Rick Case Marketing Machine." That's right everytime you callup Rick Case, for anything you have to sit through Rick pitching you to buy one of his services or hear why Rick Case is so much better than everyone else. I bet this guy is even pitching people in his sleep. To be honest with you they are slightly above average compared to other dealers, but if you would listen to all their marketing and Rick Case's pitching you would think they are the greatest thing since sliced bread. $600 for a dealer fee is a tough whack, but you will get slightly better service--so just know what you're getting into!

3
★★★☆☆

I would say service here is better than most dealers, however realize there are some serious catches. First, Rick Case charges a $600 dealer fee, which is one of the highest around. A dealer fee is simply a "Junk Fee" charged to insure the dealer has a built-in profit for the deal, and fortunately some dealers have eliminated this dirty practice--some states have even banned dealer fees. So you're paying for all those fancy hats that Rita Case is wearing in the many photos they flood you with at Rick Case. In turn for the $600 dealer fee you get bogus frills, like "discounted" gas, but actually I called up and found out that the "discounted" gas was $3.79/ gallon of gas meanwhile it is $3.80 at a local gas station--so you save a whopping penny per gallon. Other things include Rick and Rita Case's book "Our customer, our friend" to read and a $5 key ring. To tell you the truth I would rather have my $600 back and they could keep all the bogus gifts. Also, when you buy anything from Rick Case you are going to have to deal with the "Rick Case Marketing Machine." That's right everytime you callup Rick Case, for anything you have to sit through Rick pitching you to buy one of his services or hear why Rick Case is so much better than everyone else. I bet this guy is even pitching people in his sleep. To be honest with you they are slightly above average compared to other dealers, but if you would listen to all their marketing and Rick Case's pitching you would think they are the greatest thing since sliced bread. $600 for a dealer fee is a tough whack, but you will get slightly better service--so just know what you're getting into!

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I was sent as a referral to Ray Dennis, he was awesome! I was at the dealership for awhile but it was not a problem. Ray took me through all the safety features of the car and showed me how to use everything and went over the owners manual. Joe was my finance manager and he was great as well. I will refer everyone who is in the market for a car to Rick Case Honda, I can't wait to be a continued customer and I will probably not go to another dealership. You can't find the service that Ray offered everywhere he even offered to come to my work to put my plates on when they arrive. I love my new car and glad I purchased it.

5
★★★★★

I was sent as a referral to Ray Dennis, he was awesome! I was at the dealership for awhile but it was not a problem. Ray took me through all the safety features of the car and showed me how to use everything and went over the owners manual. Joe was my finance manager and he was great as well. I will refer everyone who is in the market for a car to Rick Case Honda, I can't wait to be a continued customer and I will probably not go to another dealership. You can't find the service that Ray offered everywhere he even offered to come to my work to put my plates on when they arrive. I love my new car and glad I purchased it.

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Always a positive experience, thank you!! I needed to bring my kids with me for this appointment. They enjoyed munching on popcorn and they even received a goodie bag from another employee.

4
★★★★☆

Always a positive experience, thank you!! I needed to bring my kids with me for this appointment. They enjoyed munching on popcorn and they even received a goodie bag from another employee.

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