Ars/Rescue Rooter

★★☆☆☆
Raleigh's plumbing & HVAC repair guys. Call us or Schedule Online!
  • 517 Pylon Dr

    Raleigh, NC 27606

    Map & Directions
  • 984-444-6029

2.0 1
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When I called in, the customer service rep mentioned a 79.95 service call cost that would be refunded if the service was performed. What they don't mention is that there is a minimum charge of $141. That is critical to know in these difficult times.
The plumber told me that it would take about 10 minutes to unhook the water line and add another. He did unscrew a filter on the faucette and screw in another at no charge. That took at least a minute.
When I called the management, they reduced the charge to a flat hour rate of 104, which included a 30 day warranty.

1
★★☆☆☆

When I called in, the customer service rep mentioned a 79.95 service call cost that would be refunded if the service was performed. What they don't mention is that there is a minimum charge of $141. That is critical to know in these difficult times.
The plumber told me that it would take about 10 minutes to unhook the water line and add another. He did unscrew a filter on the faucette and screw in another at no charge. That took at least a minute.
When I called the management, they reduced the charge to a flat hour rate of 104, which included a 30 day warranty.

Pros: Friendly repair representative

Cons: Misrepresentation of Cost

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