Irwin Toyota Scion Ford Lincoln Mercury

★★★★★

About Irwin Toyota Scion Ford Lincoln Mercury

Hours
Sales M-F 8am-8pm Sat 8am-5pm Service M-F: 7am-6pm Sat 8am-5pm Parts: M-F: 7am-6pm Bodyshop M-F: 7am-5pm

Automotive

Automotive
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Bought a used Lincoln Aviator from Gene Meier who was extremely easy to work with. They closed out my lease a few months early and got me into my vehicle at a price that I was very happy with. Service did some warranty and basic service

3
★★★★★

Bought a used Lincoln Aviator from Gene Meier who was extremely easy to work with. They closed out my lease a few months early and got me into my vehicle at a price that I was very happy with. Service did some warranty and basic service

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Irwin people are well trained in their service department and explain if there is anything needed.

The sales people are great listeners for what you needs are in either an used or new car.

What not try them the next time you are shopping for an different car or truck.

Well pleased customer.

5
★★★★★

Irwin people are well trained in their service department and explain if there is anything needed.

The sales people are great listeners for what you needs are in either an used or new car.

What not try them the next time you are shopping for an different car or truck.

Well pleased customer.

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My husband and I had talked to Erik about getting a truck. My husband wanted something with power and a back seat that was reasonably priced Erik showed us a leftover 2010 Toyota Tundra we took it for a test drive and Erik gave us the price including rebates/incetives and doc fees. We had compared similar trucks online and nobody could beat Irwin's price. When my husband got out of work on Monday we got to Irwin's the truck my husband wanted was still there we made an offer and left that night truck preped and coated with ResistAll. Which was great for us since we live 45min away.

The finance department explained told us exactly what our payments were going to be and what was covered. He even explained the extended coverage we could get and told us exactly how much more our monthly payments would be.

We would definately recommend Irwin's to anyone looking for a car or truck. This is our second vehicle from Irwin's and we won't go anywhere else now!

5
★★★★★

My husband and I had talked to Erik about getting a truck. My husband wanted something with power and a back seat that was reasonably priced Erik showed us a leftover 2010 Toyota Tundra we took it for a test drive and Erik gave us the price including rebates/incetives and doc fees. We had compared similar trucks online and nobody could beat Irwin's price. When my husband got out of work on Monday we got to Irwin's the truck my husband wanted was still there we made an offer and left that night truck preped and coated with ResistAll. Which was great for us since we live 45min away.

The finance department explained told us exactly what our payments were going to be and what was covered. He even explained the extended coverage we could get and told us exactly how much more our monthly payments would be.

We would definately recommend Irwin's to anyone looking for a car or truck. This is our second vehicle from Irwin's and we won't go anywhere else now!

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DO NOT purchase a used vehicle from Irwin ford. I purchased a used 2010 Taurus with 15,000 miles. I failed to notice damage on the car dent and broken tailight. Called the salesman the next he gave me the run around for 3 weeks and finally spoke to the Service Manager and she wasnt any better. Reported it to the BBB and they must be working together because the BBB closed the case as the company never responded? They advertise lower prices to get in you there and dont tell u the damage and as soon as your gone it's your loss.

1
★☆☆☆☆

DO NOT purchase a used vehicle from Irwin ford. I purchased a used 2010 Taurus with 15,000 miles. I failed to notice damage on the car dent and broken tailight. Called the salesman the next he gave me the run around for 3 weeks and finally spoke to the Service Manager and she wasnt any better. Reported it to the BBB and they must be working together because the BBB closed the case as the company never responded? They advertise lower prices to get in you there and dont tell u the damage and as soon as your gone it's your loss.

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We have been clients with Irwin Motors for over 20 years. We have always bought new vehicles and have been very satisfied. We always go back to Irwin Motors for all of the service to be done of our vehicles. If there was ever a problem, they would do their best to make it right.
I recently purchased a 2011 Lincoln MKX from Irwin Motors. I owned a 2010 Lincoln MKX at the time, but when I received an e-mail from them asking for good new cars, I saw the upgrades and improvements made to the 2011 MKX, and was very interested. I spoke with Dennis Douval, and ended up with a deal I couldn't refuse. I am very pleased with my new 2011 Lincoln MKX. I have received many compliments on the color,and interior design. It is a comfortable and very stylish car.
You can never go wrong, when you are dealing with such a reputable dealership as Irwin Motors of Laconia.
Kathy C.
Canterbury, NH

5
★★★★★

We have been clients with Irwin Motors for over 20 years. We have always bought new vehicles and have been very satisfied. We always go back to Irwin Motors for all of the service to be done of our vehicles. If there was ever a problem, they would do their best to make it right.
I recently purchased a 2011 Lincoln MKX from Irwin Motors. I owned a 2010 Lincoln MKX at the time, but when I received an e-mail from them asking for good new cars, I saw the upgrades and improvements made to the 2011 MKX, and was very interested. I spoke with Dennis Douval, and ended up with a deal I couldn't refuse. I am very pleased with my new 2011 Lincoln MKX. I have received many compliments on the color,and interior design. It is a comfortable and very stylish car.
You can never go wrong, when you are dealing with such a reputable dealership as Irwin Motors of Laconia.
Kathy C.
Canterbury, NH

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Toyota 4 - Runner Purchase - I've been shopping for a Toyota
4-Runner for two years, I developed the specifications down to the last detail. When I contacted The Irwin Zone I got an immediate response. I was contacted by a professional salesperson with excellent communication skills and exceptional knowledge of the Toyota I was searching for. I was allowed to test drive a new 4-Runner by myself without the salesperson tagging along. When I decided I wanted a different color, my salesperson worked tirelessly to locate the exact vehicle I wanted and sold it to me for the most competative price in the industry, including all of New England. During the financing process I was quoted an excellent rate over the phone and when I arrived to sign the financing paperwork the interest percentage rate was lower than what I was quoted over the phone by one half percentage. What a wonderful experience purchasing a vehicle through the Irwin Zone Family. Overall, it was the greatest experience I've ever had purchasing a vehicle and I would highly recommend The Irwin Zone to friends and family.

5
★★★★★

Toyota 4 - Runner Purchase - I've been shopping for a Toyota
4-Runner for two years, I developed the specifications down to the last detail. When I contacted The Irwin Zone I got an immediate response. I was contacted by a professional salesperson with excellent communication skills and exceptional knowledge of the Toyota I was searching for. I was allowed to test drive a new 4-Runner by myself without the salesperson tagging along. When I decided I wanted a different color, my salesperson worked tirelessly to locate the exact vehicle I wanted and sold it to me for the most competative price in the industry, including all of New England. During the financing process I was quoted an excellent rate over the phone and when I arrived to sign the financing paperwork the interest percentage rate was lower than what I was quoted over the phone by one half percentage. What a wonderful experience purchasing a vehicle through the Irwin Zone Family. Overall, it was the greatest experience I've ever had purchasing a vehicle and I would highly recommend The Irwin Zone to friends and family.

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I have had some really loud noises coming from the front of my car. I brought it into Irwin and they told me it was my wheel-bearings. They had no available time slots until the following week to fix it, but Bob offered to take it and squeeze it in. After a few days, I received a phone call from Bob saying that everything was finished. I was shocked to hear that it was done so quickly, considering they had to order the parts for the vehicle. I came in to pick it up and was again shocked to hear the price. It was significantly lower than what I was expecting. He also took it upon himself to fix the recall gas peddle on it. I was very pleased. While I was paying, Bob went ahead and pulled my car up to the door for me. I highly recommend this dealership for all the friendly staff they have and the great prices. I will always look to Irwin first when buying a car!

5
★★★★★

I have had some really loud noises coming from the front of my car. I brought it into Irwin and they told me it was my wheel-bearings. They had no available time slots until the following week to fix it, but Bob offered to take it and squeeze it in. After a few days, I received a phone call from Bob saying that everything was finished. I was shocked to hear that it was done so quickly, considering they had to order the parts for the vehicle. I came in to pick it up and was again shocked to hear the price. It was significantly lower than what I was expecting. He also took it upon himself to fix the recall gas peddle on it. I was very pleased. While I was paying, Bob went ahead and pulled my car up to the door for me. I highly recommend this dealership for all the friendly staff they have and the great prices. I will always look to Irwin first when buying a car!

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The sales staff and management were excellent to deal with. There was no pressure to buy nor was there any rush in the buying process. Upon deciding upon a vehicle, it was shown to me and any questions that I had were answered. The process from car search to driving off was a very satisfactory experience. Could of not asked for a more seamless purchase.Follow up also was excellent. I would highly recommend Irwin Motors to others.

5
★★★★★

The sales staff and management were excellent to deal with. There was no pressure to buy nor was there any rush in the buying process. Upon deciding upon a vehicle, it was shown to me and any questions that I had were answered. The process from car search to driving off was a very satisfactory experience. Could of not asked for a more seamless purchase.Follow up also was excellent. I would highly recommend Irwin Motors to others.

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.

The sales staff and management were excellent to deal with. There was no pressure to buy nor was there any rush in the buying process. Upon deciding upon a vehicle, it was shown to me and any questions that I had were answered. The process from car search to driving off was a very satisfactory experience. Could of not asked for a more seamless purchase.Follow up also was excellent. I would highly recommend Irwin Motors to others.

2
★★★★★

The sales staff and management were excellent to deal with. There was no pressure to buy nor was there any rush in the buying process. Upon deciding upon a vehicle, it was shown to me and any questions that I had were answered. The process from car search to driving off was a very satisfactory experience. Could of not asked for a more seamless purchase.Follow up also was excellent. I would highly recommend Irwin Motors to others.

Pros: Friendly Experienced Sales Staff - Great selection

Cons: None

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I have been here a few times for service on my truck and am a stickler for good customer service. They are excellent! Professional, knowledgeable and easy to deal with. I felt very comfortable working with this team. I would go back for service and will defiantly go back to buy my next vehicle.

5
★★★★★

I have been here a few times for service on my truck and am a stickler for good customer service. They are excellent! Professional, knowledgeable and easy to deal with. I felt very comfortable working with this team. I would go back for service and will defiantly go back to buy my next vehicle.

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.

I have been here a few times for service on my truck and am a stickler for good customer service. They are excellent! Professional, knowledgeable and easy to deal with. I felt very comfortable working with this team. I would go back for service and will defiantly go back to buy my next vehicle.

2
★★★★★

I have been here a few times for service on my truck and am a stickler for good customer service. They are excellent! Professional, knowledgeable and easy to deal with. I felt very comfortable working with this team. I would go back for service and will defiantly go back to buy my next vehicle.

Pros: Professional and attentiveness

Cons: I was late but they helped anyways

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I have done business with a dealer in Concord and every time I took my truck in for service, I knew they would find some thing wrong. The repairs that had to be done, usally ran a couple hundred or more. So I looked around and found Irwin to have a very high rateing. I have done business with Irwin since Dec and so far I am very happy with them, in both sales and service. The service department is very nice and explained things. If sales and service continue to be as good (and I'm sure it will) I will be a customer for a long time. I purchased a 2006 Rav-4

5
★★★★★

I have done business with a dealer in Concord and every time I took my truck in for service, I knew they would find some thing wrong. The repairs that had to be done, usally ran a couple hundred or more. So I looked around and found Irwin to have a very high rateing. I have done business with Irwin since Dec and so far I am very happy with them, in both sales and service. The service department is very nice and explained things. If sales and service continue to be as good (and I'm sure it will) I will be a customer for a long time. I purchased a 2006 Rav-4

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This is our third Toyota from Irwin - we've gotten two Tundras and I have a new Prius. They are great people and know their stuff. We go there for servicing as well. When all the scare about the Prius came out, our salesman called to assure us that he was keeping on top of whether anything applied to our Prius.

5
★★★★★

This is our third Toyota from Irwin - we've gotten two Tundras and I have a new Prius. They are great people and know their stuff. We go there for servicing as well. When all the scare about the Prius came out, our salesman called to assure us that he was keeping on top of whether anything applied to our Prius.

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My husband and I are proud owners of Toyotas and have purchased both our vehicals from Irwin at the best price available. We return for servicing. Good service department.

5
★★★★★

My husband and I are proud owners of Toyotas and have purchased both our vehicals from Irwin at the best price available. We return for servicing. Good service department.

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I have been a proud Ford Truck owner since 1982. All my trucks were purchased new of the show room floor. The last 2 Super Duty Diesel Trucks were purchased at Irwin Motors. ALL the dealers gave me a great deal on the purchase, But I'm sold on the Top Notch Service Department of Irwin Motors

5
★★★★★

I have been a proud Ford Truck owner since 1982. All my trucks were purchased new of the show room floor. The last 2 Super Duty Diesel Trucks were purchased at Irwin Motors. ALL the dealers gave me a great deal on the purchase, But I'm sold on the Top Notch Service Department of Irwin Motors

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are willing to go the extra mile and have been good to me and my family for years now be sure to check them out first when buying a new car

5
★★★★★

are willing to go the extra mile and have been good to me and my family for years now be sure to check them out first when buying a new car

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"Good job, no problems, plan to continue to service the Rav4 up there. The sales process, your salesman Will, the financial arrangements, and the folks in the Service Department to date were excellent and I look forward to doing continued business with the Irwin Zone.
Thanks, Bill"

5
★★★★★

"Good job, no problems, plan to continue to service the Rav4 up there. The sales process, your salesman Will, the financial arrangements, and the folks in the Service Department to date were excellent and I look forward to doing continued business with the Irwin Zone.
Thanks, Bill"

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I had a great experience purchasing my used vehicle and buying parts from Irwin Motors. The salesman was low-pressure and knowledgable, and I was able to purchase my car the same day I came in, and drove it off the lot. The parts and customer service people were fantastic as well. I am taking my Toyota Highlander to my new 3-year assignment in west Africa, and the parts department packaged up all of the parts, filters, tires, etc. I will need to last me 3-years. The customer service team were great -- I could tell that they sincerely cared about each customer and their needs. I was only hoping for a painless experience and what I got was actually pleasurable. Thanks, Irwin!

5
★★★★★

I had a great experience purchasing my used vehicle and buying parts from Irwin Motors. The salesman was low-pressure and knowledgable, and I was able to purchase my car the same day I came in, and drove it off the lot. The parts and customer service people were fantastic as well. I am taking my Toyota Highlander to my new 3-year assignment in west Africa, and the parts department packaged up all of the parts, filters, tires, etc. I will need to last me 3-years. The customer service team were great -- I could tell that they sincerely cared about each customer and their needs. I was only hoping for a painless experience and what I got was actually pleasurable. Thanks, Irwin!

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.

I had a great experience purchasing my used vehicle and buying parts from Irwin Motors. The salesman was low-pressure and knowledgable, and I was able to purchase my car the same day I came in, and drove it off the lot. The parts and customer service people were fantastic as well. I am taking my Toyota Highlander to my new 3-year assignment in west Africa, and the parts department packaged up all of the parts, filters, tires, etc. I will need to last me 3-years. The customer service team were great -- I could tell that they sincerely cared about each customer and their needs. I was only hoping for a painless experience and what I got was actually pleasurable. Thanks, Irwin!

2
★★★★★

I had a great experience purchasing my used vehicle and buying parts from Irwin Motors. The salesman was low-pressure and knowledgable, and I was able to purchase my car the same day I came in, and drove it off the lot. The parts and customer service people were fantastic as well. I am taking my Toyota Highlander to my new 3-year assignment in west Africa, and the parts department packaged up all of the parts, filters, tires, etc. I will need to last me 3-years. The customer service team were great -- I could tell that they sincerely cared about each customer and their needs. I was only hoping for a painless experience and what I got was actually pleasurable. Thanks, Irwin!

Pros: Quick, reliable, friendly

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Let's see they are super friendly and very polite. The place is clean, they don't keep you waiting longer, and if something is needed they come and explain you to and tell you the difference in price and ask before doing it.

Make you feel part of their family. Would refer them to anyone whether it is a new, used or just for service. 100 % satified customer here and will be for a long, long time.

5
★★★★★

Let's see they are super friendly and very polite. The place is clean, they don't keep you waiting longer, and if something is needed they come and explain you to and tell you the difference in price and ask before doing it.

Make you feel part of their family. Would refer them to anyone whether it is a new, used or just for service. 100 % satified customer here and will be for a long, long time.

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My husband and I used to deal with another local dealer and we were never satisfied with the service or customer service we received, so much so that we switched manufacturers. We purchased a Toyota thru a private sale, since it was our first toyota product we dealt with Irwins for the first time this year. Not only are we completely satisfied with the car itself (sequoia) we are also satisfied with the pricing and customer service we have received. If there happens to be a hiccup with the repair work the service team goes above and beyond to make it right!! We are so happy with our Irwins experience that we will use them from now for our sales and service needs!!!

5
★★★★★

My husband and I used to deal with another local dealer and we were never satisfied with the service or customer service we received, so much so that we switched manufacturers. We purchased a Toyota thru a private sale, since it was our first toyota product we dealt with Irwins for the first time this year. Not only are we completely satisfied with the car itself (sequoia) we are also satisfied with the pricing and customer service we have received. If there happens to be a hiccup with the repair work the service team goes above and beyond to make it right!! We are so happy with our Irwins experience that we will use them from now for our sales and service needs!!!

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.

Let's see they are super friendly and very polite. The place is clean, they don't keep you waiting longer, and if something is needed they come and explain you to and tell you the difference in price and ask before doing it.

Make you feel part of their family. Would refer them to anyone whether it is a new, used or just for service. 100 % satified customer here and will be for a long, long time.

2
★★★★★

Let's see they are super friendly and very polite. The place is clean, they don't keep you waiting longer, and if something is needed they come and explain you to and tell you the difference in price and ask before doing it.

Make you feel part of their family. Would refer them to anyone whether it is a new, used or just for service. 100 % satified customer here and will be for a long, long time.

Pros: best in town

Cons: no cons at this dealership

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My husband and I used to deal with another local dealer and we were never satisfied with the service or customer service we received, so much so that we switched manufacturers. We purchased a Toyota thru a private sale, since it was our first toyota product we dealt with Irwins for the first time this year. Not only are we completely satisfied with the car itself (sequoia) we are also satisfied with the pricing and customer service we have received. If there happens to be a hiccup with the repair work the service team goes above and beyond to make it right!! We are so happy with our Irwins experience that we will use them from now for our sales and service needs!!!

2
★★★★★

My husband and I used to deal with another local dealer and we were never satisfied with the service or customer service we received, so much so that we switched manufacturers. We purchased a Toyota thru a private sale, since it was our first toyota product we dealt with Irwins for the first time this year. Not only are we completely satisfied with the car itself (sequoia) we are also satisfied with the pricing and customer service we have received. If there happens to be a hiccup with the repair work the service team goes above and beyond to make it right!! We are so happy with our Irwins experience that we will use them from now for our sales and service needs!!!

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work with you to get just what you want right down to the last detail.

2
★★★★★

work with you to get just what you want right down to the last detail.

Pros: very professional and polite

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The firm has a reputation of being friendly and reasonably fair for service . However the way to check on used cars that are available on the internet stumped me. I am a senior citizen and not super a computer type,the whys and wherefores of such things defeated me I feel others have been turned off by it. Sad.,because as I stated at the very first it has a good local reputation.and would be good to do business with.

0
★☆☆☆☆

The firm has a reputation of being friendly and reasonably fair for service . However the way to check on used cars that are available on the internet stumped me. I am a senior citizen and not super a computer type,the whys and wherefores of such things defeated me I feel others have been turned off by it. Sad.,because as I stated at the very first it has a good local reputation.and would be good to do business with.

Pros: It may be me but the firm is an excellent one to visit

Cons: hard to get to totheused car list on the internet

Message from Irwin Toyota Scion Ford Lincoln Mercury

Family owned and operated since 1951. We offer a price guarantee on all new vehicles, free delivery to anywhere in New England, and a Free Vehicle Locator Service to find the exact vehicle you're looking for.

More about Irwin Toyota Scion Ford Lincoln Mercury

New and Used Vehicle Sales, Bodyshop, Service Center with 25 bays servicing all makes and models, and a detailing shop Serving areas like Concord, Manchester, and Laconia NH

 

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