Expert Air & Refrigeration

★★★★☆
Expert Air & Refrigeration- Quality Residential And Commercial Heating/Air Conditioning Installation & Repair
  • 4511 Priem Ln 4

    Pflugerville, TX 78660

    Map & Directions
  • 512-255-6525

Automotive

Automotive
More choices in Pflugerville:
Resultset_next

Airco Mechanical Limited

1000 S Interstate 35 Round Rock, AZ

Resultset_next

Mjzern, Inc.

11804 Gate Way Austin, AR

4.0 4
Hi! Sign in to let us know how Expert Air & Refrigeration was?
Write a Review
.

I called and asked to have someone come out. I had a hard time getting them to come out. He gets lost on the way to my house and charges me for that time. (Name of person was Kevin) I gave specific directions. After 10-20 minutes of looking at AC, the system just turns on all by itself. Ok, he didn't do anything, but I guess I have to pay something for him coming out. He proceeds to talk about his life, ask me about my life, shows me how to hose down the outside unit, looks at my filters, takes readings of temperatures, then sits in his van for about 30 minutes. Not only does he charge for the time he got lost, he charges me for 30 minutes of travel time even though he lives 10-15 minutes away. Then he charges me for the whole time he was at my place including him sitting in his van. I didn't need him talking about filters and hoses and his life. He could have left right after the AC turned back on. So he charges me 1.5 hours for work plus 0.5 hour for travel plus all of that at time and a half for being Saturday. Total comes to $209. I asked him to lower it because he wasn't doing actual work most of the time he was here. He lowered it to $157. Still a rip off. Just the fact that he tried to charge $209 is so dishonorable. Then only lowering it to $157 was dishonorable also. Don't ever use this company, and please tell all your friends not to use them.

0
★☆☆☆☆

I called and asked to have someone come out. I had a hard time getting them to come out. He gets lost on the way to my house and charges me for that time. (Name of person was Kevin) I gave specific directions. After 10-20 minutes of looking at AC, the system just turns on all by itself. Ok, he didn't do anything, but I guess I have to pay something for him coming out. He proceeds to talk about his life, ask me about my life, shows me how to hose down the outside unit, looks at my filters, takes readings of temperatures, then sits in his van for about 30 minutes. Not only does he charge for the time he got lost, he charges me for 30 minutes of travel time even though he lives 10-15 minutes away. Then he charges me for the whole time he was at my place including him sitting in his van. I didn't need him talking about filters and hoses and his life. He could have left right after the AC turned back on. So he charges me 1.5 hours for work plus 0.5 hour for travel plus all of that at time and a half for being Saturday. Total comes to $209. I asked him to lower it because he wasn't doing actual work most of the time he was here. He lowered it to $157. Still a rip off. Just the fact that he tried to charge $209 is so dishonorable. Then only lowering it to $157 was dishonorable also. Don't ever use this company, and please tell all your friends not to use them.

.

Our service with Expert Air has always been superb!!\n\nOn a late Friday afternoon the service technician arrived at our home quickly, problem diagnosed, and resolved within a couple of hours. Thanks to his expertise and quick response our family and company had a great evening and weekend!!!! \n\nThank you for your friendly service and honesty!!!

2
★★★★★

Our service with Expert Air has always been superb!!\n\nOn a late Friday afternoon the service technician arrived at our home quickly, problem diagnosed, and resolved within a couple of hours. Thanks to his expertise and quick response our family and company had a great evening and weekend!!!! \n\nThank you for your friendly service and honesty!!!

.

Fast and courteous would explain my experience. Thanks to the service guy for getting us up and running without delays.

2
★★★★★

Fast and courteous would explain my experience. Thanks to the service guy for getting us up and running without delays.

.

Friendly & Knowledgeable AC Technician. Diagnosed the issue, fixed it properly. Can't ask for more than that!

2
★★★★★

Friendly & Knowledgeable AC Technician. Diagnosed the issue, fixed it properly. Can't ask for more than that!

Wait, you're the expert.

If you've been to or used Expert Air & Refrigeration, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review