Regency Furniture

★☆☆☆☆

About Regency Furniture

Home & Garden

Home & Garden
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1.0 5
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LET'S START OUT BY SAYING THAT THEY HAVE CHANGED NAMES SEVERAL TIMES AND STILL HAVE THE SAME OWNER. I ORDERED A TABLE FROM THEM AND IT CAME DAMAGED..OR SHOULD I SAW THAT THE GUY OPENING THE BOX SLIT THE TABLE WITH HIS KNIFE. THE WRONG CHAIR COLOR CAME IN, IT TOOK WEEKS TO GET NEW ONES. WHEN I FINALLY GOT THE NEW ONES TWO OF THEM WERE BROKEN. IT TOOK MONTHS FOR THEM TO GET ME TWO NEW ONES AND WAS NEVER CALLED BACK. I HAD TO THREATHEN THEM IN ORDER TO GET MY CHAIRS. THEY ARE HORRIBLE AND SHOULD BE INVESTIGATED for fraud!

1
★☆☆☆☆

LET'S START OUT BY SAYING THAT THEY HAVE CHANGED NAMES SEVERAL TIMES AND STILL HAVE THE SAME OWNER. I ORDERED A TABLE FROM THEM AND IT CAME DAMAGED..OR SHOULD I SAW THAT THE GUY OPENING THE BOX SLIT THE TABLE WITH HIS KNIFE. THE WRONG CHAIR COLOR CAME IN, IT TOOK WEEKS TO GET NEW ONES. WHEN I FINALLY GOT THE NEW ONES TWO OF THEM WERE BROKEN. IT TOOK MONTHS FOR THEM TO GET ME TWO NEW ONES AND WAS NEVER CALLED BACK. I HAD TO THREATHEN THEM IN ORDER TO GET MY CHAIRS. THEY ARE HORRIBLE AND SHOULD BE INVESTIGATED for fraud!

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Run don't walk! I went in looking for a sofa. The owner wouldn't let me walk around alone to browse. He said he would accompany me or I should leave. I was floored. I'm sure they are destined for banckruptcy!

1
★☆☆☆☆

Run don't walk! I went in looking for a sofa. The owner wouldn't let me walk around alone to browse. He said he would accompany me or I should leave. I was floored. I'm sure they are destined for banckruptcy!

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Worst place ever!!!!!!STAY AWAY!!!!!I bought a couch with 3 other pieces. When they were delivering the couch, one of the legs broke. I called them over and over again. they finally had someone out to change the legs long after and the guy showed up with no leg acting like he did not know what was going on. I called more and more and they stopped picking up. I gave up. Then a year later the whole couch started to collapse, another leg needed to be replaced. i called up and threatened to sue. they were out here with the 2 legs shortly after. The furniture is completely falling apart. it is very cheaply made.STAY AWAY!!!!!!

1
★☆☆☆☆

Worst place ever!!!!!!STAY AWAY!!!!!I bought a couch with 3 other pieces. When they were delivering the couch, one of the legs broke. I called them over and over again. they finally had someone out to change the legs long after and the guy showed up with no leg acting like he did not know what was going on. I called more and more and they stopped picking up. I gave up. Then a year later the whole couch started to collapse, another leg needed to be replaced. i called up and threatened to sue. they were out here with the 2 legs shortly after. The furniture is completely falling apart. it is very cheaply made.STAY AWAY!!!!!!

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I had a terrible experience. I purchased 2 bedroom sets & wld nvr refer this company. At the time of delivery i was missing 1 night stand and 2 knobs that I am still waiting to receive 3wks later. Every time i call, I'm told someone would call me back and no one ever does. The manager, whom I'm told name is Sam never gets on the phone to address the issue. When calling in to make final payment, they charge the card that was on file, instead of listening to me give them the new card to charge, causing me multiple banks fees. This has been the worst experience I've ever had, The customer service does not exist in this company. This is also my first time ever writing a review about a company.

1
★☆☆☆☆

I had a terrible experience. I purchased 2 bedroom sets & wld nvr refer this company. At the time of delivery i was missing 1 night stand and 2 knobs that I am still waiting to receive 3wks later. Every time i call, I'm told someone would call me back and no one ever does. The manager, whom I'm told name is Sam never gets on the phone to address the issue. When calling in to make final payment, they charge the card that was on file, instead of listening to me give them the new card to charge, causing me multiple banks fees. This has been the worst experience I've ever had, The customer service does not exist in this company. This is also my first time ever writing a review about a company.

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Please!!!! Please!!!! Please!!!!
DO NOT SHOP HERE! This is the first time that i have ever wrote a review on line. I had to tell people about this. The service is terrible. I purchased a bedroom set that was suppose to be delivered in a week. This week turned into a month. I went into the store to complain and we agreed on the floor model to be delivered in 3 days. But they never delivered anything or even call me to cancel it. DO NOT SHOP HERE! I have never seen a business run like this before. Everytime i go in there to complain, i see someone else complaining. SERIOUSLY just save yourself the headache and shop somewhere else.

1
★☆☆☆☆

Please!!!! Please!!!! Please!!!!
DO NOT SHOP HERE! This is the first time that i have ever wrote a review on line. I had to tell people about this. The service is terrible. I purchased a bedroom set that was suppose to be delivered in a week. This week turned into a month. I went into the store to complain and we agreed on the floor model to be delivered in 3 days. But they never delivered anything or even call me to cancel it. DO NOT SHOP HERE! I have never seen a business run like this before. Everytime i go in there to complain, i see someone else complaining. SERIOUSLY just save yourself the headache and shop somewhere else.

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