Mitchell Mechanical

★★★★☆

About Mitchell Mechanical

Home Construction & Remodeling

Home Construction & Remodeling
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After an exhausting search for a contractor capable of installing Geothermal with a Radiant Floor Heating System, we finally found this contractor. In our first round of searching for a company with the right fit for our home, we found ourselves more confused than ever. Almost everyone had completely differing opinions of how the job should be done, but we were left feeling very uncomfortable with any of them as our questions just weren't being answered. I called Mitchell Mechanical very frustrated with my situation, and was immediately calmed down by the receptionist who indicated that they get allot of similar calls. She forwarded me to Josh Mitchell, the owner and I explained my situation. Josh immediately began asking a series of systematic questions to narrow down what I was after, and after about a 20 minute conversation he let me know that he felt like he had a good solution for me, and that they'd already installed many similar systems. Josh took me to visit a few past clients so I could see their systems, and I was struck by two things; #1 their clients were very connected to them and seemed like old friends, and #2 that the craftsmanship was almost perfect.

To make a long story short, we had MMI install a Geothermal system with Radiant Floor Heat in our 2,300 square foot home, and finished the project in September. It is now December, and we are very comfortable, the system has performed well even during the cold snap (our home maintained a very comfortable 70 degrees), and we feel like we not only have a system that will last a lifetime, but a relationship with a heating contractor that will last a lifetime.

We highly recommend this contractor!

5
★★★★★

After an exhausting search for a contractor capable of installing Geothermal with a Radiant Floor Heating System, we finally found this contractor. In our first round of searching for a company with the right fit for our home, we found ourselves more confused than ever. Almost everyone had completely differing opinions of how the job should be done, but we were left feeling very uncomfortable with any of them as our questions just weren't being answered. I called Mitchell Mechanical very frustrated with my situation, and was immediately calmed down by the receptionist who indicated that they get allot of similar calls. She forwarded me to Josh Mitchell, the owner and I explained my situation. Josh immediately began asking a series of systematic questions to narrow down what I was after, and after about a 20 minute conversation he let me know that he felt like he had a good solution for me, and that they'd already installed many similar systems. Josh took me to visit a few past clients so I could see their systems, and I was struck by two things; #1 their clients were very connected to them and seemed like old friends, and #2 that the craftsmanship was almost perfect.

To make a long story short, we had MMI install a Geothermal system with Radiant Floor Heat in our 2,300 square foot home, and finished the project in September. It is now December, and we are very comfortable, the system has performed well even during the cold snap (our home maintained a very comfortable 70 degrees), and we feel like we not only have a system that will last a lifetime, but a relationship with a heating contractor that will last a lifetime.

We highly recommend this contractor!

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We asked Mitchell Mechanical (MM) to install a Reverse Cycle Unichiller. Their attitude was great until we signed the contract. Long story short, $30,000 later, we documented & reported to them for 15 months that the Unichiller was flawed and the related piping that MM had done was wrong. They denied it for 15 months straight. Even when the heat pump failed every month this past winter and left our family with 2 little kids in 20 degree temps without heat in December '09. They just didn't know how to fix it so they said it was fine and didn't believe us. So there we were this past winter with NO HEAT in our brand new state-of-the-art, award-winning green house.

Finally we contacted the Manufacturer's Rep who confirmed that the unit was a LEMON AND the entire piping that MM had done was WRONG. He finally twisted MM's arm and got them to return to fix it. He had to lead them by the nose to show them ALL THE MISTAKES. They still argued. Finally 17 months later they have been forced to fix the obvious mistakes. The unit is still not working correctly and they won't release any of the information (heat loss calculations, balancing completion letter, owner's manual etc) that we paid for and own. So now we are forced to hire a new HVAC contractor to get this fixed with money out of pocket because they have to start from scratch with calcs and testing etc.

But wait, there's more!! We have since discovered that the Heat Recovery Ventilator and related ductwork that MM installed is all WRONG too. The 3 stooges would have done better. Yet, they deny it, they lie, they act arrogant and suddenly they've come up with a whole new reason for not coming back to fix the problems at the end of 20 months. NARCOTICS. Apparently we have drugs in the house (gee, why wouldn't you call the police?!!?) and so we're really scary. Gee, I didn't know my kids' Tylenol was a narcotic. These guys are incompetent AND pathetic. I'm taking this to the Attorney General's Office because crooks like Mitchell Mechanical should not be in business.

0
★☆☆☆☆

We asked Mitchell Mechanical (MM) to install a Reverse Cycle Unichiller. Their attitude was great until we signed the contract. Long story short, $30,000 later, we documented & reported to them for 15 months that the Unichiller was flawed and the related piping that MM had done was wrong. They denied it for 15 months straight. Even when the heat pump failed every month this past winter and left our family with 2 little kids in 20 degree temps without heat in December '09. They just didn't know how to fix it so they said it was fine and didn't believe us. So there we were this past winter with NO HEAT in our brand new state-of-the-art, award-winning green house.

Finally we contacted the Manufacturer's Rep who confirmed that the unit was a LEMON AND the entire piping that MM had done was WRONG. He finally twisted MM's arm and got them to return to fix it. He had to lead them by the nose to show them ALL THE MISTAKES. They still argued. Finally 17 months later they have been forced to fix the obvious mistakes. The unit is still not working correctly and they won't release any of the information (heat loss calculations, balancing completion letter, owner's manual etc) that we paid for and own. So now we are forced to hire a new HVAC contractor to get this fixed with money out of pocket because they have to start from scratch with calcs and testing etc.

But wait, there's more!! We have since discovered that the Heat Recovery Ventilator and related ductwork that MM installed is all WRONG too. The 3 stooges would have done better. Yet, they deny it, they lie, they act arrogant and suddenly they've come up with a whole new reason for not coming back to fix the problems at the end of 20 months. NARCOTICS. Apparently we have drugs in the house (gee, why wouldn't you call the police?!!?) and so we're really scary. Gee, I didn't know my kids' Tylenol was a narcotic. These guys are incompetent AND pathetic. I'm taking this to the Attorney General's Office because crooks like Mitchell Mechanical should not be in business.

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very responsive and they care about the customer

2
★★★★★

very responsive and they care about the customer

on Service Magic

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he gave a good estimate of the three. I just wasnt expecting it ti be quite that high

2
★★★★☆

he gave a good estimate of the three. I just wasnt expecting it ti be quite that high

on Service Magic

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Very pleasant to work with, worked around some difficulties with the install with a minimum of fuss.

2
★★★★☆

Very pleasant to work with, worked around some difficulties with the install with a minimum of fuss.

on Service Magic

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They exceeded my expectations and were great to work with. They arrived when they said they would and when the supplier shipped them the wrong furnace they actually installed a better unit for the quoted price.

During the install they sent a supervisor and my sales contact to my house to be sure things were going properly and removed all old parts after a thorough clean-up.

2
★★★★★

They exceeded my expectations and were great to work with. They arrived when they said they would and when the supplier shipped them the wrong furnace they actually installed a better unit for the quoted price.

During the install they sent a supervisor and my sales contact to my house to be sure things were going properly and removed all old parts after a thorough clean-up.

on Service Magic

.

Great prices, very courteous and went out of their way to meet our demands.

2
★★★★★

Great prices, very courteous and went out of their way to meet our demands.

on Service Magic

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Good estimate that they stuck to even though there were unforseen challenges and changes when on the site. Ultimately did a fantasitic job, very competent installers that were curtious and cleaned up after. They were also dilligent in follow-up doing touch-ups when necessary.

2
★★★★★

Good estimate that they stuck to even though there were unforseen challenges and changes when on the site. Ultimately did a fantasitic job, very competent installers that were curtious and cleaned up after. They were also dilligent in follow-up doing touch-ups when necessary.

on Service Magic

 

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