Banfield Pet Hospital

★★☆☆☆
  • 8970 NW Skyview Ave

    Kansas City, MO 64154

    Map & Directions
  • 816-746-0037

About Banfield Pet Hospital

Categories
  • Veterinarians
  • Animal Hospitals
  • Pet Services
Details
  • Flea Treatment
  • Microchip Implants
  • Neutering
  • Spaying
Hours
M-Sa 8am-7pm, Su 8am-5pm
Phones
  • Fax (816-746-0043)
Year Established
  • 2008

Pets & Animals

Pets & Animals
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2.0 1
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I really felt like I should have gotten a better visit. My cat had a UTI and I needed to get her in quickly, and they arranged that and informed me that she would be seen around 9am. I explained that she probably has hairballs and a UTI and I'm feeding her treats for the hairballs. I was aware of what she needed, I just needed the prescription. I got a call where they wanted me to do a full battery of tests, I said okay because she hasn't been to the vet in a couple of years, but I didn't really think it was necessary because all she needed was the test for the UTI really. Other than the UTI she appears quite healthy and happy normally and I had explained that as well. The tests cost almost $200 and I have gotten tests that were similar done for half that price. They said there might be a small chance of diabetes but I felt like it was stress and know enough about cats having worked at Petco before that I didn't feel like this information was accurate. Finally around 1pm I was getting tired of waiting so I called them up and got to speak with the vet for about 3 minutes. I realize I was a walk-in but I really expected to speak with the vet for longer than 3 minutes. I was told my cat would be out in about 30 minutes and I waited another hour and a half before my cat was let out. I was waiting and then informed that Daisy could leave, but no one ever notified me until I showed up in person. I explained I wanted to talk to the vet about food and specifically Wellness food for her, but was encouraged to book a follow up visit instead. Um, really? That was what really got me was not really even getting to talk to the vet and instead, I'm supposed to spend MORE MONEY and book a follow up visit. Hello, I am not well-endowed with money here, and this visit alone cost about $300 minus the exam that I had a coupon for. All in all they prescribed two medicines, gave her a rabies shot, and the full exam was $175, and they expressed her anal glands. I want my cat to be healthy and happy but I do not need extra visits that will accomplish probably another 3 minute conversation!!! I understood that yeah, the cat has had a long day, I mean six hours at the vet seems a bit much, but please, at least offer to let me wait for the vet if he is busy. I found out later that he also mentioned in the paperwork that she probably needed a dental cleaning, but I notice he never mentioned that to me in our three minute conversation. I really feel that if I am going to spend this much money, it warranted a much better visit. I am just lucky that I had a coupon for a free visit, otherwise it would have been OVER $300! Long and short of the story: find a vet that will give you a good visit, this place is obviously treating animals like they are on an assembly line. I actually felt kind of like I was at an automotive shop rather than a veterinarian..

2
★★☆☆☆

I really felt like I should have gotten a better visit. My cat had a UTI and I needed to get her in quickly, and they arranged that and informed me that she would be seen around 9am. I explained that she probably has hairballs and a UTI and I'm feeding her treats for the hairballs. I was aware of what she needed, I just needed the prescription. I got a call where they wanted me to do a full battery of tests, I said okay because she hasn't been to the vet in a couple of years, but I didn't really think it was necessary because all she needed was the test for the UTI really. Other than the UTI she appears quite healthy and happy normally and I had explained that as well. The tests cost almost $200 and I have gotten tests that were similar done for half that price. They said there might be a small chance of diabetes but I felt like it was stress and know enough about cats having worked at Petco before that I didn't feel like this information was accurate. Finally around 1pm I was getting tired of waiting so I called them up and got to speak with the vet for about 3 minutes. I realize I was a walk-in but I really expected to speak with the vet for longer than 3 minutes. I was told my cat would be out in about 30 minutes and I waited another hour and a half before my cat was let out. I was waiting and then informed that Daisy could leave, but no one ever notified me until I showed up in person. I explained I wanted to talk to the vet about food and specifically Wellness food for her, but was encouraged to book a follow up visit instead. Um, really? That was what really got me was not really even getting to talk to the vet and instead, I'm supposed to spend MORE MONEY and book a follow up visit. Hello, I am not well-endowed with money here, and this visit alone cost about $300 minus the exam that I had a coupon for. All in all they prescribed two medicines, gave her a rabies shot, and the full exam was $175, and they expressed her anal glands. I want my cat to be healthy and happy but I do not need extra visits that will accomplish probably another 3 minute conversation!!! I understood that yeah, the cat has had a long day, I mean six hours at the vet seems a bit much, but please, at least offer to let me wait for the vet if he is busy. I found out later that he also mentioned in the paperwork that she probably needed a dental cleaning, but I notice he never mentioned that to me in our three minute conversation. I really feel that if I am going to spend this much money, it warranted a much better visit. I am just lucky that I had a coupon for a free visit, otherwise it would have been OVER $300! Long and short of the story: find a vet that will give you a good visit, this place is obviously treating animals like they are on an assembly line. I actually felt kind of like I was at an automotive shop rather than a veterinarian..

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Message from Banfield Pet Hospital

Doctor hours may vary from hospital hours. Please call ahead in urgent situations to verify that a doctor is available before leaving for a hospital. Banfield Pet Hospital® - Our veterinarians are proud to partner with you to proactively monitor the health and wellness of the pets you love. From thorough physical exams and lab work-ups, to dental cleanings, X-rays and surgery, our full-service pet hospital is committed to the long-term health of your pet. Let us show you how an Optimum Wellness Plan® can ensure ongoing preventive care for your pet, at every life and health stage.

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