Massage Envy - Old Metairie

★★★★☆
  • 701 Metairie Road E2957

    Metairie, LA 70005

    Map & Directions
  • 504-832-0007

About Massage Envy - Old Metairie

Categories
  • Spas
  • Massage
Hours
M-Sa 8am-10pm, Su 10am-6pm
Emails
  • clinic0366@massageenvy.com

Personal Services

Personal Services
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3.8 5
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Stop ripping your customers off! Worst contract ever, you have no way out!

3
★★★★★

Stop ripping your customers off! Worst contract ever, you have no way out!

.

Old Metairie Location. Best massage ever! ASIA is my therapist. I have to say, I was a little bit concerned at first for several reasons...

#1 - a massage in a strip mall? how good could it be?
#2 - only $39?... there must be a

3
★★★★★

Old Metairie Location. Best massage ever! ASIA is my therapist. I have to say, I was a little bit concerned at first for several reasons...

#1 - a massage in a strip mall? how good could it be?
#2 - only $39?... there must be a

.

My spouse and I went to the Tchoupitoulas location for a couple's massage, and they were friendly from the start! We received a confirmation call the afternoon before our first appointment (we didn't really need it though...we'd already marked our calendar), and they were understanding when we showed up about 2-3 minutes late, due to bad weather. We were given towels to dry off right away, and both the manager and therpaists listened to us about what our problem areas were. Hey, I'm a big girl, and I thought that I might be hassled a bit about that...not so. They were very courteous and professional. We were asked to note which areas we did not want touched (umm no touching of 'naughty bits' were a given on that list, but you could state whether or not you were comfortable with having your 'gluteal region', aka rear-end, massaged).

I requested a Swedish massage, but my therapist gave me a much-needed Deep Tissue massage after finding all of the knots in my muscles. That's something I didn't know that I needed, but after going years without a massage.... She applied the right amount of pressure, reminded me to take deep breaths throughout and really worked hard to loosen up my overworked muscles. She spent the full 90 minutes on the massage, which was a definite plus. My husband had the same experience with his massage therapist, and we've both never felt better. The experience was so good, we signed up for their Wellness program; we'll be going for massages at least once every other week from now on.

2
★★★★★

My spouse and I went to the Tchoupitoulas location for a couple's massage, and they were friendly from the start! We received a confirmation call the afternoon before our first appointment (we didn't really need it though...we'd already marked our calendar), and they were understanding when we showed up about 2-3 minutes late, due to bad weather. We were given towels to dry off right away, and both the manager and therpaists listened to us about what our problem areas were. Hey, I'm a big girl, and I thought that I might be hassled a bit about that...not so. They were very courteous and professional. We were asked to note which areas we did not want touched (umm no touching of 'naughty bits' were a given on that list, but you could state whether or not you were comfortable with having your 'gluteal region', aka rear-end, massaged).

I requested a Swedish massage, but my therapist gave me a much-needed Deep Tissue massage after finding all of the knots in my muscles. That's something I didn't know that I needed, but after going years without a massage.... She applied the right amount of pressure, reminded me to take deep breaths throughout and really worked hard to loosen up my overworked muscles. She spent the full 90 minutes on the massage, which was a definite plus. My husband had the same experience with his massage therapist, and we've both never felt better. The experience was so good, we signed up for their Wellness program; we'll be going for massages at least once every other week from now on.

Pros: excellent customer service, great therapist

Cons: None

.

I had an appointment for a massage and was expecting a call to confirm (since this is their policy). I never received a call. When I arrived at the appointment late, the manager told me that not only would I not get a massage, but that she was charging the full amount of a massage on my credit card anyway. The manager was completely unsympathetic and would not take any responsibility for not having called to confirm.

0
★☆☆☆☆

I had an appointment for a massage and was expecting a call to confirm (since this is their policy). I never received a call. When I arrived at the appointment late, the manager told me that not only would I not get a massage, but that she was charging the full amount of a massage on my credit card anyway. The manager was completely unsympathetic and would not take any responsibility for not having called to confirm.

Pros: ?

Cons: horrible customer service

.

I had a massage scheduled at the uptown location and was expecting a call to confirm my appointment. I never received a call. I arrived at my appointment late and was charged the full amount of the massage on my credit card. The manager was completely unsympathetic. I got the sense that this establishment is about making money, not about providing good customer service.

1
★☆☆☆☆

I had a massage scheduled at the uptown location and was expecting a call to confirm my appointment. I never received a call. I arrived at my appointment late and was charged the full amount of the massage on my credit card. The manager was completely unsympathetic. I got the sense that this establishment is about making money, not about providing good customer service.

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More about Massage Envy - Old Metairie

Increase your energy. Feel more revitalized. Reveal radiant, healthy skin. You'll feel and look better, plus, with more regular sessions you can improve your overall health. Our professional massage therapists can help to relieve tense muscles for deep, lasting relief. And our experienced estheticians can help improve your skin texture, tone and appearance with one of four Murad® Healthy Skin facials. So take the first step towards a healthier lifestyle today at a your Metairie spa - Massage Envy Spa. With early and late weeknight and weekend hours, odds are we're open right now. Massage Envy Spa is your go-to place for the best Metairie facials and massage around.

 

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