Trek Bicycle Salt Lake City Downtown

★★★★☆
  • 247 South 500 East

    Salt Lake City, UT 84102

    Map & Directions
  • 801-746-8366

About Trek Bicycle Salt Lake City Downtown

Hours
Mon-Fri 10am-6pm, Sat 10am-5pm

Sports & Recreation

Sports & Recreation
More choices in Salt Lake City:
Resultset_next

Fishers Cyclery

2175 S 900 E Salt Lake City, UT

Resultset_next

Hyland Cyclery

3040 South Highland Drive Salt Lake City, UT

3.5 2
Hi! Sign in to let us know how Trek Bicycle Salt Lake City Downtown was?
Write a Review
.

My first experience at SLC Bicycle Company was in the spring, I needed help storing bikes in my apartment and after talking with the helpful and knowledgeable staff there, I came home with the right solution, a stackable rack that has been

3
★★★★★

My first experience at SLC Bicycle Company was in the spring, I needed help storing bikes in my apartment and after talking with the helpful and knowledgeable staff there, I came home with the right solution, a stackable rack that has been

.

I strongly recommned that you do not buy from Salt Lake City Bicycle at 2nd and 2nd. I brought my Trek Navigator into the store and asked the salesman to help me find a bike rack for it. The salesman recommend that I purchase the Trek Laidback Bike Rack. I purchased the rack and had them install it. On the way home, I noticed that the rack was jumping up and down every time I hit the slightest bump. When I got home, I inspected the rack and everything looked fine at first. And so, I went to internet to do some research on the bike rack i purchased. At the Trek website, it specifically states that the Trek Laidback Bike Rack "Fits only the Trek Pure model bike," and since my bike is the Trek Navigator model, it makes since that the bike rack will not function properly on my bike. On further inspection of the bike, I now see that the mechanic at Salt Lke City Bicycle bent the rack using a vice grip in order to "force" it to fit on my bike.

In summary, since the salemen at Salt Lake City Bicycle did not even know that the bike rack they recommended to me was not designed to fit my bike, I conclude that they are not knowledgeable about the products they sale. I also think that since the mechanic bent my bike rack and forced it to fit on my bike, that they do shoddy mechanical work.

I will not be making future purchases at Salt Lake City Bicycle for these reasons.

0
★☆☆☆☆

I strongly recommned that you do not buy from Salt Lake City Bicycle at 2nd and 2nd. I brought my Trek Navigator into the store and asked the salesman to help me find a bike rack for it. The salesman recommend that I purchase the Trek Laidback Bike Rack. I purchased the rack and had them install it. On the way home, I noticed that the rack was jumping up and down every time I hit the slightest bump. When I got home, I inspected the rack and everything looked fine at first. And so, I went to internet to do some research on the bike rack i purchased. At the Trek website, it specifically states that the Trek Laidback Bike Rack "Fits only the Trek Pure model bike," and since my bike is the Trek Navigator model, it makes since that the bike rack will not function properly on my bike. On further inspection of the bike, I now see that the mechanic at Salt Lke City Bicycle bent the rack using a vice grip in order to "force" it to fit on my bike.

In summary, since the salemen at Salt Lake City Bicycle did not even know that the bike rack they recommended to me was not designed to fit my bike, I conclude that they are not knowledgeable about the products they sale. I also think that since the mechanic bent my bike rack and forced it to fit on my bike, that they do shoddy mechanical work.

I will not be making future purchases at Salt Lake City Bicycle for these reasons.

Pros: Large selection, very clean store, convenient location

Cons: unknowledgeable staff, poor bicycle mechanic, untrustworthy

 

Wait, you're the expert.

If you've been to or used Trek Bicycle Salt Lake City Downtown, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review