Pet Innovation

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If you cannot treat 10 year old shoppers who are quiet and respectful with the same level of respect that you treat adult shoppers, you don't deserve my business.It's too bad you didn't take the time to answer Will's questions(we were the only customers); it's too bad you harped on Jimmy for picking up yet another piece of merchandise that he was considering buying. It is REALLY too bad that you didn't offer to apologize to either of them when I pointed out that THEY are the customers, not me. I don??t own and take care of chinchillas, dogs, cats and fish - they do. Was the risk of a $5 item being broken or moved from its proper shelf by a 10 year old really worth losing their business? BusinessWeek: There are nearly 21 million Tweens(ages 6-12) and young teens in the U.S.who control more than $50B in purchasing power.

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★☆☆☆☆

If you cannot treat 10 year old shoppers who are quiet and respectful with the same level of respect that you treat adult shoppers, you don't deserve my business.It's too bad you didn't take the time to answer Will's questions(we were the only customers); it's too bad you harped on Jimmy for picking up yet another piece of merchandise that he was considering buying. It is REALLY too bad that you didn't offer to apologize to either of them when I pointed out that THEY are the customers, not me. I don??t own and take care of chinchillas, dogs, cats and fish - they do. Was the risk of a $5 item being broken or moved from its proper shelf by a 10 year old really worth losing their business? BusinessWeek: There are nearly 21 million Tweens(ages 6-12) and young teens in the U.S.who control more than $50B in purchasing power.

 

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