Mac Stores Northwest

★☆☆☆☆
  • 815 NE 45th St

    Seattle, WA 98105

    Map & Directions
  • 206-632-9200

About Mac Stores Northwest

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I have visited the MAC store in the University district several times and always had pretty shoddy service. Lots of employees standing around and know one really knows anything. I kept coming back because I really wanted to support a local business. I brought my perfectly working Macbook Pro in for a bigger hardrive to be installed(my original was full). I was very specific about how important it was for the installation to be correct as I use the computer for my business. They assured my that everything would be handled to the highest quality standards. WHAT THEY DID WAS RUIN MY LAPTOP AND HAND IT BACK TO ME COMPLETELY NON FUNCTIONAL! Then they said it was not their fault, and I must have done something to the computer. No offer to fix the laptop. When I asked to speak to a manager they told me one was not available, and the tech that ruined my laptop wasn't either. When I asked for the manager to call me he never did. I WILL NEVER SHOP AT THE MAC STORE AGAIN. BUYER BEWARE!!

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★☆☆☆☆

I have visited the MAC store in the University district several times and always had pretty shoddy service. Lots of employees standing around and know one really knows anything. I kept coming back because I really wanted to support a local business. I brought my perfectly working Macbook Pro in for a bigger hardrive to be installed(my original was full). I was very specific about how important it was for the installation to be correct as I use the computer for my business. They assured my that everything would be handled to the highest quality standards. WHAT THEY DID WAS RUIN MY LAPTOP AND HAND IT BACK TO ME COMPLETELY NON FUNCTIONAL! Then they said it was not their fault, and I must have done something to the computer. No offer to fix the laptop. When I asked to speak to a manager they told me one was not available, and the tech that ruined my laptop wasn't either. When I asked for the manager to call me he never did. I WILL NEVER SHOP AT THE MAC STORE AGAIN. BUYER BEWARE!!

Pros: local business

Cons: Bad service, not trustworthy, do not stand behind their work.

 

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