IHOP Restaurant

★★★★☆
  • 3125 Peach Orchard Rd

    Augusta, GA 30906

    Map & Directions
  • 706-364-6147

About IHOP Restaurant

Details
Hours
Daily 24 Hours
3.5 2
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We were tired of waiting for a table at the Waffle House, so we went to the Ihop.. The worst service ever.. The waitress didn't even get the order correct. The coffee was terrible.. how do you screw up coffee?? Spent $45,00 for the

3
★★★★★

We were tired of waiting for a table at the Waffle House, so we went to the Ihop.. The worst service ever.. The waitress didn't even get the order correct. The coffee was terrible.. how do you screw up coffee?? Spent $45,00 for the

.

We have tried this place twice too many times.
First was carry out, after calling in and told it would be ready in 20 minutes, we ended up getting there waiting 20 minutes for someone to figure out where the food was and being told the order was never put through, so 15 minutes later brough half the meal, then left to wait on the other half, which again wasn't even put through. After 2 hours we finally got the whole meal.

Second time we did dine in, we weren't assigned a server, waited 20 minutes to get our drink order taken, another 10 to get the drinks, and 10 more to get our food order taken, We were brought out a totally different order then what we asked for and told the cooks read the ticket wrong so they wanted to know if we wanted that order instead. SERIOUSLY?!?!?! Then waited for the rest of the undelievered meal to come out and it came out one meal at a time 10 minutes apart. The hashbrowns were even still FROZEN. Everyone was "too busy" to take the hash browns back until they were told it would be raining hashbrown if something didn't get done soon. and fianlly 30 minutes after the first "meals" the last meal came out, that one was actually cooked correct!
We were told the manager stepped out so we couldn't speak with him. and we were told that no discount would be permitted because it "wasn't my fault, I just bring the food from the window to the table"

again are we SERIOUS?!?!?!

If you wouldn't eat it yourself then DO NOT bring it to the table.

We will NEVER visit this store or another IHOP in the area after this. at least in Colorado we had good service at the local IHOP. maybe the manager there should fly out and try to fix this chaotic mess!

0
★☆☆☆☆

We have tried this place twice too many times.
First was carry out, after calling in and told it would be ready in 20 minutes, we ended up getting there waiting 20 minutes for someone to figure out where the food was and being told the order was never put through, so 15 minutes later brough half the meal, then left to wait on the other half, which again wasn't even put through. After 2 hours we finally got the whole meal.

Second time we did dine in, we weren't assigned a server, waited 20 minutes to get our drink order taken, another 10 to get the drinks, and 10 more to get our food order taken, We were brought out a totally different order then what we asked for and told the cooks read the ticket wrong so they wanted to know if we wanted that order instead. SERIOUSLY?!?!?! Then waited for the rest of the undelievered meal to come out and it came out one meal at a time 10 minutes apart. The hashbrowns were even still FROZEN. Everyone was "too busy" to take the hash browns back until they were told it would be raining hashbrown if something didn't get done soon. and fianlly 30 minutes after the first "meals" the last meal came out, that one was actually cooked correct!
We were told the manager stepped out so we couldn't speak with him. and we were told that no discount would be permitted because it "wasn't my fault, I just bring the food from the window to the table"

again are we SERIOUS?!?!?!

If you wouldn't eat it yourself then DO NOT bring it to the table.

We will NEVER visit this store or another IHOP in the area after this. at least in Colorado we had good service at the local IHOP. maybe the manager there should fly out and try to fix this chaotic mess!

Pros: It's in a good location?

Cons: EVERYTHING

 

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