Houston Garden Center

★★☆☆☆
  • 1015 W NASA Rd 1

    Webster, TX 77598

    Map & Directions
  • 281-557-7399

About Houston Garden Center

Categories
Hours
Sat 8am-8pm

Home & Garden

Home & Garden
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I like coming here. They certainly have a lot from which to choose. There fall sales can't be beat and the perfect time to stock up.

4
★★★★☆

I like coming here. They certainly have a lot from which to choose. There fall sales can't be beat and the perfect time to stock up.

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Horrible experience. Needed assistance and no one spoke English! Manager would not be back for 3 days! Tried phoning before I went to the store and all I got was a repeated recording that they are assisting other customers and to call back later. No option to speak to an operator! Horrible!

0
★☆☆☆☆

Horrible experience. Needed assistance and no one spoke English! Manager would not be back for 3 days! Tried phoning before I went to the store and all I got was a repeated recording that they are assisting other customers and to call back later. No option to speak to an operator! Horrible!

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I have been in Houston 4 years and never bought plants. When it came time to get some for my balcony I naturally went to the place you see all over town; HOUSTON GARDEN CENTERS. I am bad with plants but wanted to get a few for my balcony with Spring almost here. I asked the manager if he could show me a few plants that would work for me, that would fit my sunlight situation and would be easy to maintain. He then had some guy who does not speak English assist me and of course this guy could not understand anything I said. So I went back to the manager, who was completely disinterested in helping me. I tried to tell him my sunlight situation and budget. He didn't really listen. Showed me two trees in the $60-100 range never even asking what kind of plants I might want or what my budget was (I didn't want trees, I wanted plants and herbs). The 3rd time I was speaking to the manager and he showed he wasn't interested I walked off and left. I will not go back to a place that treats its customers this way, especially a new customer. I can get plants just as easily at Lowe's, Home Depot, Wal-Mart or many other locations around Houston. I would recommend you do the same.

0
★☆☆☆☆

I have been in Houston 4 years and never bought plants. When it came time to get some for my balcony I naturally went to the place you see all over town; HOUSTON GARDEN CENTERS. I am bad with plants but wanted to get a few for my balcony with Spring almost here. I asked the manager if he could show me a few plants that would work for me, that would fit my sunlight situation and would be easy to maintain. He then had some guy who does not speak English assist me and of course this guy could not understand anything I said. So I went back to the manager, who was completely disinterested in helping me. I tried to tell him my sunlight situation and budget. He didn't really listen. Showed me two trees in the $60-100 range never even asking what kind of plants I might want or what my budget was (I didn't want trees, I wanted plants and herbs). The 3rd time I was speaking to the manager and he showed he wasn't interested I walked off and left. I will not go back to a place that treats its customers this way, especially a new customer. I can get plants just as easily at Lowe's, Home Depot, Wal-Mart or many other locations around Houston. I would recommend you do the same.

Pros: none

Cons: Horrible customer service

 

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