Hive Waxing Salon

★☆☆☆☆
  • 232 N Coast Highway 101

    Encinitas, CA 92024

    Map & Directions
  • 760-230-1713

About Hive Waxing Salon

Hours
Sat: 10am-5pm, Mon-Fri: 10am-7pm

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Christina Brooks is the most unfair business owner I have EVER encountered.
I requested an appointment online for hi/lo-lights and a haircut with CHRISTIE (NOT Christina) that was then rescheduled to an earlier time. I then received another email stating I was scheduled for a hair conditioning treatment. SO, I called TWICE to figure out what was going on and STILL never got a call back so I ca
lled a THIRD time and finally got someone on the phone to confirm the actual appointment time. I show up at the salon and surprise!, she tell me that Christie is now "gone" and that she moved to the east coast (which I found out later she hadn't!!) and that she (Christina) is going to do my hair. wish someone would have mentioned that! Against my better judgement, I decided to go ahead and let her do my hair. I had golden blonde and light brown hi-lights when I went in and told her I wanted some darker reddish-brown lo-lights mixed in with my blonde hi-lights and told her that I had my hair dark once and hated it. So what does she do? She adds an ORANGE BROWN "root color" and turns me into a complete BRUNETTE! I HATE IT! When I emailed her last night to see if she would fix it, I got a response this morning telling me she could fix it NEXT Wednesday! NO, I will NOT wait that long when I hate my hair! She also tried to say that's what I asked for...why in the WORLD would I want ORANGE hair?!?!
I asked for a refund and she said that "was not salon policy". Then she said that she could fix it today...wait, but she just said she can't until next week!
Well, I called my credit card company and cancelled the payment and then went to a different salon to get it fixed!!
DO NOT TRUST CHRSITINA BROOKS; SHE WILL DO WHAT SHE WANTS AND WILL ARGUE WITH YOU AND TELL YOU THAT IS WHAT YOU WANTED.

1
★☆☆☆☆

Christina Brooks is the most unfair business owner I have EVER encountered.
I requested an appointment online for hi/lo-lights and a haircut with CHRISTIE (NOT Christina) that was then rescheduled to an earlier time. I then received another email stating I was scheduled for a hair conditioning treatment. SO, I called TWICE to figure out what was going on and STILL never got a call back so I ca
lled a THIRD time and finally got someone on the phone to confirm the actual appointment time. I show up at the salon and surprise!, she tell me that Christie is now "gone" and that she moved to the east coast (which I found out later she hadn't!!) and that she (Christina) is going to do my hair. wish someone would have mentioned that! Against my better judgement, I decided to go ahead and let her do my hair. I had golden blonde and light brown hi-lights when I went in and told her I wanted some darker reddish-brown lo-lights mixed in with my blonde hi-lights and told her that I had my hair dark once and hated it. So what does she do? She adds an ORANGE BROWN "root color" and turns me into a complete BRUNETTE! I HATE IT! When I emailed her last night to see if she would fix it, I got a response this morning telling me she could fix it NEXT Wednesday! NO, I will NOT wait that long when I hate my hair! She also tried to say that's what I asked for...why in the WORLD would I want ORANGE hair?!?!
I asked for a refund and she said that "was not salon policy". Then she said that she could fix it today...wait, but she just said she can't until next week!
Well, I called my credit card company and cancelled the payment and then went to a different salon to get it fixed!!
DO NOT TRUST CHRSITINA BROOKS; SHE WILL DO WHAT SHE WANTS AND WILL ARGUE WITH YOU AND TELL YOU THAT IS WHAT YOU WANTED.

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Message from Hive Waxing Salon

All First time users will receive 15% off their first service!

More about Hive Waxing Salon

The Hive Waxing Salon is now under new ownership in Encinitas. Our salon offers so much more than just waxing. We offer a full menu of salon services! Our beauty experts provide waxing, hairstyling, hair extensions, facials, manicures and so much more. We have everything you could want in a beauty salon. Feel Free to drop on by, check out our salon and meet the team at The Hive Waxing Salon.To call for an appointment dial (760) 230-1713!

 

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