Mobile Wrecker Svc Llc

★☆☆☆☆

About Mobile Wrecker Svc Llc

Categories
  • Towing & Wrecking

Automotive

Automotive
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This company was called by the police to tow my car after I was involved in an accident (because I didn't specify a particular company). Huge mistake. They towed my car to their lot b/c it was 8pm- the driver assured us that it HAD to go to his lot for the night but would be moved to the body shop that we selected the next morning at 7am. The entire next day passes with multiple calls from my husband to the company each time with a new assurance of the cars arrival time at the body shop. On his last call of the day, he was informed that they wouldn't be able to take it until the NEXT morning. "Vince" assured us it would be at the body shop at 8am when they opened. Of course, that didn't happen. The car was not moved until we had the body shop call and inform this company that they would be coming to pick up the vehicle themselves- then of course they couldn't do that b/c the vehicle was "already on it's way". On top of that- this place wants to charge us storage fees b/c they didn't do what they were supposed to do. During all of this time, I am without a vehicle and my insurance company is needing the estimator at the body shop to look at the car so that they can determine what needs to be done- if it should be worked on or if it's not salvagable. The wreck occured on a Thursday evening - so they wasted the entire day on Friday and the time that the body shop was open on Saturday- so nothing can go any further until Monday. If I needed to go car shopping that would've been nice to know over the weekend. Also- the guy did give us one option the night of the wreck- if we wanted to let him take the car to this body shop that HE does business with, we could get our car delivered to that shop immediately. CROOKED!! These people were real jerks and I would NEVER recommend them to anyone.

0
★☆☆☆☆

This company was called by the police to tow my car after I was involved in an accident (because I didn't specify a particular company). Huge mistake. They towed my car to their lot b/c it was 8pm- the driver assured us that it HAD to go to his lot for the night but would be moved to the body shop that we selected the next morning at 7am. The entire next day passes with multiple calls from my husband to the company each time with a new assurance of the cars arrival time at the body shop. On his last call of the day, he was informed that they wouldn't be able to take it until the NEXT morning. "Vince" assured us it would be at the body shop at 8am when they opened. Of course, that didn't happen. The car was not moved until we had the body shop call and inform this company that they would be coming to pick up the vehicle themselves- then of course they couldn't do that b/c the vehicle was "already on it's way". On top of that- this place wants to charge us storage fees b/c they didn't do what they were supposed to do. During all of this time, I am without a vehicle and my insurance company is needing the estimator at the body shop to look at the car so that they can determine what needs to be done- if it should be worked on or if it's not salvagable. The wreck occured on a Thursday evening - so they wasted the entire day on Friday and the time that the body shop was open on Saturday- so nothing can go any further until Monday. If I needed to go car shopping that would've been nice to know over the weekend. Also- the guy did give us one option the night of the wreck- if we wanted to let him take the car to this body shop that HE does business with, we could get our car delivered to that shop immediately. CROOKED!! These people were real jerks and I would NEVER recommend them to anyone.

Pros: My car was moved out of the street??

Cons: Crooks, Don't believe anything they say!!

 

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