I am a client at Hair Club for Men and Women for the past 5 years. The customer service is outstanding and their staff are professionals. The customer service manager Rachel takes time to listen to your personal needs. They assign you to a stylist that they feel will is the best fit. I was assigned to Ross and he takes the time to listen to your concerns and understands the clients need. He is an outstanding stylist and I alway walk out feeling great and that I received personal service. I highly recommend Hair Club.