USA Locksmith Services

★☆☆☆☆
  • 1463 2nd Ave

    New York, NY 10075

    Map & Directions
  • 212-744-3915

About USA Locksmith Services

Categories
Hours
Mon-Sat 9am-6pm
1.0 3
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Avoid these guys - they are not local, they are national. Similar to the previous review, they looked like they were local here in Boston, they sent out a guy who broke our door, then just left when we told them we would not pay them. They are tricky by showing local phone numbers. Watch out. Get someone who you KNOW is a local business.

0
★☆☆☆☆

Avoid these guys - they are not local, they are national. Similar to the previous review, they looked like they were local here in Boston, they sent out a guy who broke our door, then just left when we told them we would not pay them. They are tricky by showing local phone numbers. Watch out. Get someone who you KNOW is a local business.

Pros: none

Cons: they are cons

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It's only too bad that when you're locked out of your apartment you can't do any research on the shady people coming to bust your lock open. After two and a half hours of doing nothing but drilling into my front door lock, they broke not only the cyllinder but the entire lock -- requiring $400 to replace! They said it was a "high security lock." The locksmith I am now having replace the lock took one look at my dinky key and shook his head. According to the National Locksmith Association, there's a growing industry of fake locksmiths, usually young Israeli guys with drills who bust your lock and then try to charge you a really high premium to replace it with a crappy lock. That was exactly the case with USA Locksmith. Avoid these people at all costs (sadly, if you are reading this review, the chances are slim that you're actually at risk of calling shady locksmiths while you're stuck on your stoop at 2am).

0
★☆☆☆☆

It's only too bad that when you're locked out of your apartment you can't do any research on the shady people coming to bust your lock open. After two and a half hours of doing nothing but drilling into my front door lock, they broke not only the cyllinder but the entire lock -- requiring $400 to replace! They said it was a "high security lock." The locksmith I am now having replace the lock took one look at my dinky key and shook his head. According to the National Locksmith Association, there's a growing industry of fake locksmiths, usually young Israeli guys with drills who bust your lock and then try to charge you a really high premium to replace it with a crappy lock. That was exactly the case with USA Locksmith. Avoid these people at all costs (sadly, if you are reading this review, the chances are slim that you're actually at risk of calling shady locksmiths while you're stuck on your stoop at 2am).

Pros: None.

Cons: All.

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The locksmith was 3 hours late. The lock was falling out 1 week later, and when I called to get it repaired, they pretended not to know me. I had to call twice to get them to send someone to fix it (initially the same person who did the work called me at work saying he could do the work now--these guys have no concept of "make an appointment"). Then they acted like I should be grateful that they were going to repair the work "for free" and outside 9 to 6, Monday to Friday. I never once heard the word "sorry" until I asked for it and then *I* was the bad guy. These jokers are national--stick with your local neighborhood locksmith for decent service.

0
★☆☆☆☆

The locksmith was 3 hours late. The lock was falling out 1 week later, and when I called to get it repaired, they pretended not to know me. I had to call twice to get them to send someone to fix it (initially the same person who did the work called me at work saying he could do the work now--these guys have no concept of "make an appointment"). Then they acted like I should be grateful that they were going to repair the work "for free" and outside 9 to 6, Monday to Friday. I never once heard the word "sorry" until I asked for it and then *I* was the bad guy. These jokers are national--stick with your local neighborhood locksmith for decent service.

Pros: none

Cons: expensive, late, no idea of quality

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