First Class Appliances

★★★☆☆
  • 954-797-5921

About First Class Appliances

Categories
  • Appliance Repair
  • Household Appliances
  • Commercial Appliances
Hours
M-F 9am-5pm, Sa-Su Closed
Emails
  • cs@firstclassaa.com

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14620 Southwest 14th Street Davie, FL

3.0 4
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We are so happy that we have chosen this company for our kitchen needs. Everything is fairly priced and completely in high quality. The representative is very kind and very friendly. I am so thankful to First Class AC & Appliance! Thumbs up!

5
★★★★★

We are so happy that we have chosen this company for our kitchen needs. Everything is fairly priced and completely in high quality. The representative is very kind and very friendly. I am so thankful to First Class AC & Appliance! Thumbs up!

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From reading other reviews it seems my experience with this company is not unusual. Called 12/17/10 for a refrigerator water dispenser leak. Sent someone out that evening. Pd. $79 service call charge. Told me they would order part to repair; cost would be around $20 and would take 7 to 10 days to get. After 10 days of not hearing from them, called and was told part was ordered (cost over $200). Could not give me any additional info about when to expect the part and repair completion. More time went by, still no info. Called again January 3rd. Still no info on when they would be back to make repair. They finally contacted me on January 18th (one month after the initial service call) to schedule the repair. I told them I had already found someone to repair it. That person came, diagnosed the problem and repaired it on the spot with a part he keeps in inventory on his truck. And the service call charge went toward the repair.
This company is extremely unprofessional. They give you a low ball repair cost, make you wait for the part and don't keep you informed of the status of your issue. I believe that all they are interested in is collecting the initial $79 service call charge.

1
★☆☆☆☆

From reading other reviews it seems my experience with this company is not unusual. Called 12/17/10 for a refrigerator water dispenser leak. Sent someone out that evening. Pd. $79 service call charge. Told me they would order part to repair; cost would be around $20 and would take 7 to 10 days to get. After 10 days of not hearing from them, called and was told part was ordered (cost over $200). Could not give me any additional info about when to expect the part and repair completion. More time went by, still no info. Called again January 3rd. Still no info on when they would be back to make repair. They finally contacted me on January 18th (one month after the initial service call) to schedule the repair. I told them I had already found someone to repair it. That person came, diagnosed the problem and repaired it on the spot with a part he keeps in inventory on his truck. And the service call charge went toward the repair.
This company is extremely unprofessional. They give you a low ball repair cost, make you wait for the part and don't keep you informed of the status of your issue. I believe that all they are interested in is collecting the initial $79 service call charge.

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In Rebuttal to above. Some machines take longer than usual to fix, depending on the severity of the repair. Some parts may have to be replaced first before finding other faults in the appliance, or sometimes, parts in general are defected, thus causing replacement. I use the company and found I had the same type issue with an appliance with multiple repairs and I found the company handled it very well and kept me informed of exactly what was going on at all times. The company was very friendly professional. I reccomend the company for services to anyone requesting First Class Service.

5
★★★★★

In Rebuttal to above. Some machines take longer than usual to fix, depending on the severity of the repair. Some parts may have to be replaced first before finding other faults in the appliance, or sometimes, parts in general are defected, thus causing replacement. I use the company and found I had the same type issue with an appliance with multiple repairs and I found the company handled it very well and kept me informed of exactly what was going on at all times. The company was very friendly professional. I reccomend the company for services to anyone requesting First Class Service.

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Horrible! service... I have a stove top that they are trying to fix .... they come every 2 weeks and find soemthing new to fix they've already been at my house like 6 times . But they never fix the real problem ...I'm getting soooo tired!
They're just plain horrible!

1
★☆☆☆☆

Horrible! service... I have a stove top that they are trying to fix .... they come every 2 weeks and find soemthing new to fix they've already been at my house like 6 times . But they never fix the real problem ...I'm getting soooo tired!
They're just plain horrible!

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0 out of 1 people found this review helpful.

Message from First Class Appliances

IS YOUR FRIDGE ON THE FRITZ?

WE PROVIDE AC AND APPLIANCE REPAIR SERVICES IN THE DAVIE, FL AREA

You rely on your appliances to keep your home or workplace running smoothly. When they break, you need a qualified appliance repair service. First Class Appliances offers professional AC and appliance repair services in Davie, FL and the surrounding areas. We repair a wide range of brands, and we repair small and large appliances. We’re brand-certified. Our technicians will repair your appliance, whether it's under warranty or not.



Schedule an appointment today for appliance repairs in or around Davie, FL.

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