Alltel Wireless

★☆☆☆☆

About Alltel Wireless

Communications & Utilities

Communications & Utilities
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hhgregg

8160 Renaissance Pkwy Durham, CA

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At&t Mobility

1704 E Franklin St Chapel Hill, NC

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Yes, all alltel stores are crowded. However, customers should still be treated nicely. The staff in this store do not greet to customers. When you walk in, nobody stops talking to their existing customers to say hello and ask the new people to wait for services. Instead, the customers are completely ignored- they have to keep waiting to *approach* the sales reps. (You don't get approached!). This is totally messed up. I've waited there about half an hour before, and nobody apologized for the inconvenience. I don't think the sales reps here are mean or anything. They just don't have business manners.

The store in Durham is just as crowded. However, they have a girl in front of the store to take each customer's name and call him/her when the turn comes. Plus, the sales reps there are a lot more professional.

0
★☆☆☆☆

Yes, all alltel stores are crowded. However, customers should still be treated nicely. The staff in this store do not greet to customers. When you walk in, nobody stops talking to their existing customers to say hello and ask the new people to wait for services. Instead, the customers are completely ignored- they have to keep waiting to *approach* the sales reps. (You don't get approached!). This is totally messed up. I've waited there about half an hour before, and nobody apologized for the inconvenience. I don't think the sales reps here are mean or anything. They just don't have business manners.

The store in Durham is just as crowded. However, they have a girl in front of the store to take each customer's name and call him/her when the turn comes. Plus, the sales reps there are a lot more professional.

Pros: good cell phone reception

Cons: very bad customer services in this location

 

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